Trusted Agent profile · Southampton
★★★★★
1,377 reviews across 2 platforms
John Thornycroft Road, Southampton, SO19 9XF
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Southampton, at John Thornycroft Road, is rated 4.0 out of 5 across 1,377 reviews on two platforms, including 102 Google reviews rated 3.9.
Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
4/5
TrustpilotNeutral Experience
Neutral
Good morning Tsz Ying, thank you for taking the time to share your experience We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service.
2/5
TrustpilotUnappealing houses
Unappealing houses.
Good afternoon Mev, thank you for taking the time to share your experience, we are sorry to hear this. We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service
5/5
TrustpilotLovely lady on the sale desk.
Rating only, no written review.
Good morning Zoe, thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer service and are happy to hear that you have had such a positive experience.
1/5
TrustpilotMinus -5 Stars!!!
If you value good customer service don’t buy from Crest like so many others it’s just disappointment upon disappointment. Extremely poor
4/5
TrustpilotHighbrook View
Staff are responsive and efficient. Thanks a lot for Susan's clear explanation and help.
5/5
TrustpilotReally happy with the process so far…
Really happy with the process so far and cannot wait to move into my new home.
5/5
TrustpilotGreat experience with highly…
Great experience with highly professional, very supportive team
4/5
GoogleFlats and aPartments look fabulous
5/5
TrustpilotExcellent price and build quality
Excellent price and build quality Follow up customer service team is great. Would recommend to anyone but ideal for first time buyers due to affordability
5/5
TrustpilotExcellent quality build
Excellent quality build, high spec fit out, good sales care and process and after sale care from building site manager and team all really good!!
1/5
TrustpilotDisgraceful
Disgraceful. They prop up their NHBC ratings by giving incentives for good reviews. For the true story check with residents before buying.
5/5
TrustpilotLancaster Grange
I recently visited their Lancaster Grange development. I made to feel extremely welcome and was really impressed with the quality of the houses.
5/5
Trustpilot5 star houses
Terrific houses and the whole estate is beautiful. Customer service is excellent and staff really helpful. After care is brilliant- love my house
5/5
TrustpilotBuyers experience
An easy and pleasant experience
5/5
GoogleRating only, no written review.
3/5
TrustpilotBetter than others
Goods and bads, our experience was better than for other Crest home buyers.. some build quality issues and slow custommer service feedback.
5/5
TrustpilotExcellent new home
Very straightforward purchase process, supported by all staff throughout, and finished with excellent qualify and value for money new home.
5/5
TrustpilotTop quality
I have bought many new houses and Crest are by far the most superior. Love my flat. Outstanding quality.
1/5
TrustpilotVery selfish company
Very selfish company. Still letting their staff work near a hospital during a global pandemic absolutely disgusting. Just greedy.
5/5
GoogleBeautiful apartments overlooking the estuary
5/5
GoogleGreat team and wonderful development
5/5
TrustpilotThe experience has been so much better…
The experience has been so much better than other new builds with other builders we have had over the years.
1/5
TrustpilotBunch of cnuts
Bunch of cnuts. It's May now and they still owe me money for work done for them in January. Cnuts.
5/5
GoogleFantastic customer service from Jan in the Centenary Quay sales office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
