5/5
TrustpilotBondHouse London by Crest Nicholson.
BondHouse London by Crest Nicholson.Excellent, Outstanding service!! Efficiency, Professionalism and Quality. Thanks Crest Nicholson for your support and effort.
Trusted Agent profile · Southampton
Crest Nicholson Southampton reviews
★★★★★
1,377 reviews across 2 platforms
John Thornycroft Road, Southampton, SO19 9XF
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Southampton, at John Thornycroft Road, is rated 4.0 out of 5 across 1,377 reviews on two platforms, including 102 Google reviews rated 3.9.
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Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGrange Meadow, Cannington
Helpful and friendly sales team.
4/5
TrustpilotVery helpful sales team(Brampton)could…
Very helpful sales team(Brampton)could not have done more,just a few minor details that need to be sort out
5/5
TrustpilotExcellent purchasing process through to completion
Purchasing a home from Crest Nicholson was an excellent experience from putting a deposit down through to completion.
5/5
Trustpilot5* Customer Service
Agent replied · 25 December 2025
Good afternoon Mick, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Gemma.
1/5
TrustpilotTerrible workmanship and appallingly…
Terrible workmanship and appallingly customer service, even after two years I'm still fighting to have snags finished.
5/5
TrustpilotExcellent customer service
Excellent customer service from start to finish. Great build quality.Really glad we chose a Credt Nicholson home.
3/5
TrustpilotRequests for snagging issues to be…
Requests for snagging issues to be resolved is an uphill struggle and can take weeks to resolve!.
5/5
TrustpilotA good developer and very good…
A good developer and very good communication between as and Crest Nicholson I recommend for everyone
4/5
TrustpilotGenerally good experience
Very helpful during the purchase stage and good customer service. Long wait to have snags corrected.
4/5
GoogleGreat place with some up and coming restaurants. Shame they let people put bamboo screens on their balconies.
4/5
GoogleGreat apartment to live in but the development is still under construction and bills are high.
1/5
TrustpilotThis was my worst experience in life
This was my worst experience in life. Never trust them.
5/5
GoogleI like
5/5
TrustpilotVery happy with purchase
Very happy with purchase and even happier with after sales support.Very happy homeowners!!
1/5
TrustpilotPoor quality specification and non responsive
Poor quality specification, avoid.Currently having serious electrical issues not being addressed very concerned.
5/5
TrustpilotWarm reception
Agent replied · 24 September 2025
Good morning Toyosi, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.
5/5
TrustpilotLovely sales team very helpful
Rating only, no written review.
Agent replied · 24 September 2025
Good morning Lucy, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.
4/5
TrustpilotLove our new house and all snags have…
Love our new house and all snags have been dealt with promptly
1/5
GoogleThey say one thing but something else contrary to previous and it's usually negative
2/5
TrustpilotPoor quality all-round
Poor quality all-round. A doyen of uk housebuilding...
1/5
GoogleThey say one thing but something else contrary to previous and it's usually negative
5/5
TrustpilotVery happy!
Very positive experience. Great design and build quality.
5/5
TrustpilotCrest Nicholson Flat
Great property. So far very happy with the purchase.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
