Trusted Agent profile · Southampton
★★★★★
501 reviews across 2 platforms
Unit 4, 72 London Road, Southampton, SO15 2AJ, SO15 2AJ
Century 21's office in Southampton, at Unit 4, is rated 4.8 out of 5 across 501 reviews on two platforms, including 495 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Century 21 Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleThe first agency we used in the UK. We got it very good. Century 21 was very helpful. Very nice, professional agents. Jay was the agent who guided our reference process, kept us informed every step of the way, and stayed in touch throughout. I recommend Century 21 with all my heart and clear conscience :)
5/5
GoogleCentuary 21 had provided a excellent service.
5/5
GoogleThese agents are the best I’ve dealt with, very patient and attentive to all queries had. Everyone I had contact with was very helpful and so I highly recommend.
5/5
GoogleI have recently moved into my first flat with the help of Century 21. I've spoken with Anastasia, Jay and Nicola. All have been great especially Nicola who I've spoken to most. She kept me in the loop along the way of moving and answered everything. Nicola made my move really straight forward. Thanks Nicola!
5/5
GoogleI would recommend this letting agency to anyone looking to move. The move process from the house viewing stage to moving in is absolutely a pleasant experience. Paulo and the rest of the personnel I was always in touch with were very professional and always keep me updated on each step of the process..
5/5
GoogleJay and the team at C21 Southampton are just a fantastic group to work with. They've always been the very professional when we have worked together. I can see why so many have shown great support and given such great reviews. So refreshing to see them doing so well. I would recommend them to anyone!!
5/5
GoogleReally good support from century 21. Due to leasehold implications, the transaction was complex but Jay Guha was absolutely amazing from start to finish.
5/5
GoogleOverall experience was very very satisfactory. Jay was very welcoming, friendly and very helpful. All my queries and doubts were answered. They made the whole process of letting very simple. Right from the day of viewing till key collection it was a very smooth experience without any stress. Would highly recommend.
5/5
GoogleJay assisted me in finding the most suitable property near my work place. He and his Century team are very efficient and supportive, and they have ensured that all the mantainence work are done promptly and all the necessary white goods are installed timely when I moved into the property. I am very thankful to Jay and his Century 21 team for providing excellent service.
5/5
GooglePaulo is the best agent for us
5/5
GoogleJay and team were extremely helpful in helping my partner and I find our new home. The process from start to finish was quick and extremely professional keeping us up to date at every stage. Would highly recommend Century 21 Southampton for your next move.
5/5
GoogleReccomend Jay and his team. I was not looking forward to the whole house move but they made it so easy and stress free for me. Happy in my new pad and if I need to move again will be back to century 21 Southampton. Thanks Jay and team !!
1/5
GoogleDo not use this agent!!!!! We had put down a holding deposit on a house which then throughout the whole contract process they decided to keep changing the move in date, the price of the rent, cancelling contracts and sending new ones and getting told different things by different agents. Ended up pulling out of the house due to personal issues and was told we’d get the holding deposit back and upon calling to ask what was going on with it, the lady was very rude and passive and proceeded to hang up on me whilst I was still talking. Would not recommend to anyone as it has just been an awful experienceNegativeProfessionalism
2/5
GoogleCentury21 is helpful up until the point when you sign your lease and then they say "any issues bring it up with your landlord we are not responsible" when in reality the letting agents do have some legal obligation depending on their contract with the landlords, ex. both have an obligation to provide homes that meet health and safety standards. Would have given 3 stars if they were honest upfront and if they handled complaints about the landlords not keeping up their half of the legal agreement.NegativeProfessionalism
5/5
GoogleGreat and smooth experience with century 21! All the team members have been of great help providing helpful and prompt responses. Highly recommend!
5/5
Googlevery good for me. thank you
5/5
GoogleThe staff are very friendly and helpful. They made the renting process very easy for me. Thanks Century21
1/5
GoogleUnbelievable rude , I called wanting some information however a nasty women said she doesn't have time for this and hung up , I don't know what she thought I was calling for !! Will not be using them now . Big red flag in my eyes
Dear Stephanie, We are sorry to hear that you were not satisfied with our service. Our colleague who took the call referred you to look in our website for a suitable property as she could not think of a property as she is new to the business. May I request you to email me directly on: southampton@century21uk.com to find out more about what kind of property you are looking for and assist you with your queries. We take feedback extremely seriously and we will ensure that you are happy with our service once I have received your email. Thank you.
5/5
GoogleService was amazing. Everything went smoothly.
5/5
GoogleFantastic service helping me move in. Apart from the essentials, they helped me set up council tax which other estate agents don't usually do so I was presently surprised!
5/5
GoogleBest estate agents in town! Jay is very professional and has a friendly team . Whole process was fast and care free. Jay replied to all queries immediately. Great job!
5/5
GoogleCentury21 has really helpful staff, they have replied quickly to my emails about anything and just made the move-in easier for me. Apartment is just as described and seen, overall good quality service and would highly recommend!
5/5
GoogleExcellent service when renting the flat by this agency. Full support from the start till the end. Cannot recommend Iuliana and the team of CENTURY21 enough. 5* from me.
5/5
GoogleGood quick process and very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Century 21 Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
