Century 21 Southampton reviews

★★★★★ 5/5

Google

Always an excellent experience with the Century 21 Southampton team, led by Jay, whose leadership secures the best outcome for you. His staff are a reflection of him, professional, polite and consistently helpful throughout the process. What really stands out is their honesty and integrity. It’s rare to find an estate agent that is genuinely trustworthy and client-focused, but this team goes above and beyond to ensure you feel supported every step of the way. A special mention must go to Tristan and Paulo, who both delivered prompt and outstanding customer service. Their responsiveness and attention to detail made a real difference and helped everything run smoothly. I would highly recommend Century 21 to anyone looking for a reliable and dedicated estate agent.

Nhu · 3 April 2026

★★★★★ 5/5

Google

Helpful,professional and patient employees. Process was taken through as fast as possible and I was ready to move in time without any delays. Would recommend to use

Cyrus · 3 April 2026

★★★★★ 5/5

Google

We had a wonderful experience renting this house. The home was clean, spacious, and exactly as described. Everything was well-maintained, and the neighborhood was quiet and safe. The landlord was responsive, professional, and easy to communicate with, making the entire process smooth from start to finish. We truly enjoyed our stay and would highly recommend this property to anyone looking for a comfortable place to live.

Belinda · 20 December 2025

★★★★★ 5/5

Google

I recently completed my tenancy, and my experience with Century 21 Southampton was very positive. Jay and Tristan were both professional, responsive, and helpful throughout the whole process, from check-out arrangements to the quick release of my deposit. Everything was handled efficiently and transparently. I truly appreciate their support and would recommend them to anyone looking to rent in Southampton., Masood Nazari

Mike · 21 October 2025

★★★★★ 5/5

Google

I had a good experience with Century 21 Estate Agents. I was looking to rent a property on short notice and Century 21 team understood needs and arranged a viewing in short notice. The property met our expectations and Jay and his team quickly arranged next steps explaining all aspects of tenancy to great detail. Their online documentation process is seamless and very effective. If anyone is looking to rent buy or sell properties then I would highly recommend Century 21 team run by Jay , Tristan and Paulo.

Anup · 27 November 2024

★★★★★ 5/5

Google

As an international student renting a social apartment, this place is really great. They even have a Chinese-speaking agent, which saves a lot of communication trouble. The process is also very convenient. After check-in, they also check on your experience. Overall, it's a very good company in a foreign country.

Ziyan · 17 February 2026

★★★★★ 5/5

Google

Very efficient service from Jay and team! Century21 just took over my property and found suitable tenants in no time.I have been extremely happy with service and professional manner they dealt with.You always worry as a landlord but they took away the stress.I can highly recommend and will use again!

Roman · 16 September 2025

★★★★★ 5/5

Google

I recently moved my property management from a letting agent due to poor service, it was impossible to get hold of anyone to discuss about my property and they did not have a proper office front to talk to anyone about my concerns. I have now moved to Century21 and cannot recommend them enough. They reply to emails immediately, send me all referencing documents and ensure the property is fully compliant. I would highly recommend Century21 if you’re looking for a hassle free property management.

Mark · 17 February 2026

★★★★★ 5/5

Google

"Working with Jay at Century 21 was an absolute pleasure! From start to finish, Jay made the entire process of selling our house straightforward and stress-free. His professionalism, knowledge, and efficiency were evident every step of the way. Jay kept us informed and updated throughout the process, ensuring we were always in the loop and addressing any concerns promptly. We couldn't have asked for a better experience, and we wholeheartedly recommend Jay to anyone looking to buy or sell their home. Thank you, Jay, for your exceptional service!"

Kra · 15 May 2024

★★★★★ 5/5

Google

Working with this agency has been exceptional from start to finish. We were navigating a very difficult situation with our previous tenant before we came to them, and the contrast between our former agency and this one was been miles apart. Jay, in particular, set an incredibly high standard. His responses were always extremely fast, and he consistently went far beyond what we expected or what his duties required. Throughout the entire process, he was honest, supportive, and genuinely friendly. Jay's professionalism and dedication turned a stressful situation into a manageable one, and we felt fully supported at every step. We strongly recommend them and we are very grateful for the outstanding service they provided.

Eleni · 20 December 2025

★★★★★ 5/5

Google

Mr. Jay is a very helpful person. He went out of the way to help, like he worked on saturday upto late hrs and patiently assisted me to find solution and also he made himself available on his Sunday holiday untill the issue was resolved and finally he had to open his office to complete the formalities and hand over keys. It was great experience with him and So i am happy to recommend every home seekers to contact Century21 for their new home. Thanks Jay and Century21 team.

Manan · 15 February 2024

★★★★★ 5/5

Google

Amazing real estate office! The service is outstanding, the team is very kind and supportive, and they really care about their clients. One of the best experiences I’ve had!

Dawood · 10 April 2026

★★★★★ 5/5

Google

Amazing real estate office! The service is outstanding, the team is very kind and supportive, and they really care about their clients. One of the best experiences I’ve had!

Babiker · 10 April 2026

★★★★★ 5/5

Google

Can thoroughly recommend C21 (Southampton) if you are a tenant or landlord. I have used their services to find suitable tenants for my BTL property. Right from the start I was impressed with Jay (the owner) and his enthusiasm and commitment to providing an excellent service for both landlord and tenant. The office team are also very accommodating, friendly and efficient. Contracts, inventory and professional clean are organised and undertaken very efficiently. I give Jay and his team 10 out of 10 for their service and look forward to continue working with them.

Julie · 12 November 2023

★★★★★ 5/5

Google

When I moved to Southampton from South Africa finding accommodation was so hard. After so many attempts somehow I requested a booking with Century 21. Jay showed us the property and I fell in love with the property. The way Jay and his team made my moving to this property really lifted a heavy burden off my shoulder. They were so patient with me and they went out of the way to make sure that I have settled. Jay was hands on. What amazed me was that I got the property a day before the bank holiday but the team worked even during the bank holiday to make sure that I move in within 2 working days. I would recommend Jay and his team to any first time Southampton resident. If you want a team that can go all the way to assist you Century 21 is the team. Thank you Jay for finding a home for me and my daughters👏👏

Chipo · 12 November 2023

★★★★★ 5/5

Google

Excellent service from the entire Century21 team in managing my property. They made the entire process smooth for me. Highly recommended for anyone looking a knowledgeable & helpful estate agent to manage their property!

Sheen · 17 February 2026

★★★★★ 5/5

Google

Throughout the rental process, the agency provided clear and efficient support. From the initial property viewings, their explanations were detailed and transparent, offering ample information about the property and its surroundings, which …

顾煜佳 · 17 February 2026

★★★★★ 5/5

Google

Excellent service. Very knowledgeable and quick to resolve issues as they arise. Gold standard for letting agency. Jay went above and beyond.

Polyxeni · 27 December 2025

★★★★★ 5/5

Google

Century 21 has been amazing. The staff were professional and would reply to any inquiries in a very efficient way. Jay showed me around the properties and did not hesitate to provide me with different options. Paulo has been amazing as he … More

Van · 26 April 2025

★★★★★ 5/5

Google

The best company I ever had the pleasure of working with. They were there for me, helping and advising all the way, even when the task was not simple. A very special thank you to manager Jay Guha!! His professionalism and cooperation made all the difference. I recommend them 100%.

Aleksandra · 17 April 2026

★★★★★ 5/5

Google

Paulo has a very good service attitude and he was able to answer all my questions. Everything went smoothly and I felt good throughout the process.

YUK · 15 September 2025

★★★★★ 5/5

Google

Things are way different when you’re new to the country and it will be a big struggle to find a place until we meet a proper estate agent. It was a good experience with them at Southampton. I would appreciate and thank for their work. Staffs were really helpful during search process and in getting things settled and special mention to Jay and Pandaree who speeded up the entire process.

Poovizhi · 12 November 2023

★★★★★ 5/5

Google

Excellent service. Paulo was very good, explained everything clearly. Am happy!

Beatrice · 20 January 2026

★★★★★ 5/5

Google

I have just bought my first home through Jay at Century 21 who has been extremly helpful and a lovely person to deal with. Jay and the whole team have made the biggest purchase of my life feel very simple and straightforward. They kept me well informed at each step, offered genuine advice and answered all of my questions as a first time buyer which is invaluable. Jay and the team also made me feel very special when I went to pick up my keys. One happy customer here and I would recommend the team at Century 21.

Jen · 12 November 2022