Trusted Agent profile · Southampton
★★★★★
1,587 reviews across 3 platforms
343 Shirley Road, Southampton, SO15 3JD, SO15 3JD
Part of Beals, see every office.
Beals's office in Southampton, at 343 Shirley Road, is rated 4.8 out of 5 across 1,587 reviews on three platforms, including 141 Google reviews rated 4.4.
141
Reviews on Google
This office
49
Reviews on Facebook
Business-wide
1,397
Reviews on Trustpilot
Business-wide
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleWe have recently used Beals, Shirley to rent a property and the service from Izabelle has been absolutely fantastic. She is so helpful and friendly and is a real asset to the company. Highly recommendedPositiveResponsiveness, Professionalism
5/5
TrustpilotMy experience with Beals has been very great.
My experience with Beals has been very great. The service provided when questions occur has been outstanding and answers have been given the same day by Maya Jorgensen. I would recommend Beals.
Hi Ann, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!
5/5
TrustpilotStarted looking at potentially buying a…
Started looking at potentially buying a property however wasn’t sure on where to start. Tried using Google and read articles etc however I wasn’t finding it helpful. I like local to park gate so though I might aswell call up a local estate agents and see if anyone could give advice and have a chat about it. Spoke to a lady called Lauren who was very knowledgeable and friendly, she explained how everything works when buying a property and even suggested a few properties to look at on the website! However circumstances have changed and I won’t be buying at this current time, however when I do I’ll be heading to beals! Thank you for all the help!
5/5
TrustpilotOlly at the Shirley branch dealt with…
Olly at the Shirley branch dealt with the sale of my property, he was very pleasant and extremely efficient. He suggested that the sale was conducted by way of an open day which attracted a large number of viewers and several offers very soon after. An offer was accepted within 2 weeks of his initial viewing to compile the Sales Particulars and completion of the sale was achieved within 6weeks of the offer being accepted. I have been extremely pleased with the service I have received from Olly and Beals in general who managed the rental of my property for 10 years prior to it being sold and would recommend Beals to anyone who is looking to sell, buy or rent.
5/5
TrustpilotVery happy with the customer service…
Very happy with the customer service went to beals southsea, looking for a properly wouldn’t use another. Love the experience Billie gave me when looking round at different places
Hi Sarah, thank you for reviewing your experience with Beal's Southsea! Billie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
1/5
Trustpilot5 months & £1,500 wasted! Le Marechal, Bursledon
We were due to exchange on our purchase of the 3 bed detached property in Le Marechal Avenue, Bursledon this week. However, after 5 months of waiting and after spending thousands of pounds on searches, enquiry and mortgage fees, the vendor has now decided to increase the price by £15,000. Beals phoned me yesterday to tell me the news and after telling the agent we could not afford the increase, they decided to put it back on the market immediately. It is extremely unethical of Beals to continue to collaborate with this vendor after they completely messed up our sale and purchase just weeks before we were due to move. We have financially and emotionally suffered because of this vendor and I am utterly flabbergasted that Beals are encouraging this sort of behaviour. Incredibly poor service, unreliable, unethical and untrustworthy. The property has already fallen through twice and the vendor has increased the price both times. I wouldn’t recommend viewing or putting an offer on this property because it is reasonably foreseeable that the same thing will happen again.
5/5
GoogleWe visited this branch last week and this week. Mr Muhammad Hussain help us and we rent house with them. I would like to thanks for the team and also Mr Muhammed for his personal effort as well. Harun
Hi, Thank you ever so much for taking the time to review Beal's Shirely Office. Mohammed and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
FacebookThe staff at Beals are lovely and have helped me in the past with their Financial Services department always being able to accommodate and find a time for an appointment which suits me even coming out to my home at 20:00! Overall lovely service and can’t recommend them enough!
Hey Harry, thank you for leaving us some feedback. We are over the moon that you are happy with the services we have provided and we are glad that you recommend us!
5/5
TrustpilotThanks Jade from gosport
Jade made our move so smooth and done it so efficiently, been so helpful and just a phone call away if I got any questions. Made my move less stressful. Thanks Jade
5/5
TrustpilotAmazing service & lovely staff
Jay, Kelsey and Oliver have been extremely helpful, honest and genuine throughout the letting process so far. Ive had a great experience with Beals and would 100% recommend the company to anyone I meet. Lovely people.
Thank you, Paige, for reviewing your experience at Beals Park Gate Office! Oliver, Kelsey & Jay will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotFast, and incredibly helpful.
Holly, and the team at Beals were fantastic throughout. From our initial phone call enquiring about the rental they were very quick to get us a viewing, as well as helping us out at every stage of the application process. Highly recommend.
5/5
TrustpilotHayley was fantastic from start to…
Hayley was fantastic from start to finish. Any question I had was answered immediately. Next time I look at moving Hayley will be the first person I call. The best service ever!
4/5
TrustpilotAfter a rocky start to the sale…
After a rocky start to the sale Oliverhelped to get things back on track and the end result was excellent. Good service.
Hi Ann, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotI wouldn't go elsewhere
I have worked with Beals for sometime and I have never been let down. They have let rooms for me for two years, and are in the process of letting my first B2L property. 10/10 for communication, vetting procedures and friendliness.
Hi Samuel, thank you so much for the positive feedback! We hope you have a great day!
5/5
TrustpilotGreat working with the Beals Shirley…
Great working with the Beals Shirley office. We let our flat through their lettings team and eventually sold it through them. Fantastic service and a big thankyou to Dan, Ollie, Adrian and Mohammed and the rest of the team. Thanks guys!
Hi Will, Thank you ever so much for taking the time to review Beal's Shirely Office. Dan, Ollie, Adrian, Mohammed and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotGreat work James
I would like to thank james at beals havant. His hard work has payed off on getting us moved. This transaction was so complicated I thought it would never happen but james kept me going all the way through
Thank you, Jay, for reviewing your experience at Beals Havant Office! James and the rest of the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
4/5
TrustpilotMo have been very helpful and wonderful…
Mo have been very helpful and wonderful from the very beginning of our search for tenancy and till we got the house up to till now and never stop in advising and helping till date I really recommend him anytime anyday.Kind regardsTochukwu Augustine Okafor
5/5
TrustpilotThis 5 star review is for Leah in the…
This 5 star review is for Leah in the park gate branch she was absolutely lovely and very helpful. I moved into my home today and she made sure I was comfortable with everything and gave me all the information I needed. I felt at ease and welcomed even thought my dad was also there she made him very welcome too. I’d give my appointment and experience of today a 10/10 for friendliness and overall helpfulness. Thankyou so much.
5/5
TrustpilotI recommend Beals
Kirsty, Lauren and the team at Beals were brilliant, keeping us updated throughout the purchase of our property, nothing was too much them.Thank you for putting up with us!
5/5
FacebookI would highly recommend Beals Estate Agents. Especially thankful to Kirsty who made the sale of my house really easy. The whole process was painless like previous estate agents I have used in the past…. I received 5 star treatment from Kirsty so THANKYOU Kirsty @ Beals…..
Hey Steph, thank you for the kind review! We appreciate it and we are glad that Kirsty made your experience so great!
5/5
TrustpilotExcellent Service
Very friendly and efficient staff and the person who helped me, Jessica, was a great help with my first move
Hi Jamie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotEmily from Beals was excellent
Emily from Beals was excellent, very helpful with my house buy which went via them and even helped with some issues with my home sale (which I was handling directly so she didn't have to help there) Over and above so thanks again
5/5
TrustpilotGreat service
I recently viewed a property from Beal’s agency and decided to make a contract. Annie and Aisha were both really kind and always reply to the email really fast.
5/5
TrustpilotFriendly and helpful staff
Called head office and spoke to a lovely lady named Grace.She could not have been more helpful in dealing with my enquiry. Made me feel at ease that any issues I may have in the future will be resolved.
Hi Cas, thank you for reviewing your experience at Beal's. Grace will be delighted to hear such positive feedback. We hope you have a great day!
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