Trusted Agent profile · Southampton
★★★★★
1,590 reviews across 3 platforms
343 Shirley Road, Southampton, SO15 3JD, SO15 3JD
Part of Beals, see every office.
Beals's office in Southampton, at 343 Shirley Road, is rated 4.8 out of 5 across 1,590 reviews on three platforms, including 141 Google reviews rated 4.4.
141
Reviews on Google
This office
49
Reviews on Facebook
Business-wide
1,400
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer service
Great customer service, great organisation.. myself ,my family and my friends highly recommend this agency as all we got house through this agency. Gentleman name is Muhammad helped us to find this property..
Hi Mert, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLouise helped us find our home
Louise helped us find our home - she was so friendly and efficient, explained everything along the way. Have recommended her to friends and family already.
Hi Olivia, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
TrustpilotRecommending an asset
I was involved in purchasing a flat, but when Katie Healey got involved, everything spedup. Her determination to see everything through to the final result is admirable. Katie Healey's tenacity is an asset for Beal's estate agency.Well done.
Hi Kamran, thank you for reviewing your experience with Beal's! Katie and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
5/5
TrustpilotExcellent Service
Hi A big thank you to Jessica, Zoe and Jade for all there help managing my property.Efficient and speedy response on every occasion.Well done keep going , doing a great job.ThanksNeil F
5/5
TrustpilotNatalia at the bitterne branch was…
Natalia at the bitterne branch was extremely helpful. She was very patient and understanding. Would 100% recommend. Natalia managed to find a property in my price range. She made the experience calm and stress free.
Hi Natasha, thank you for taking the time to review your experience with Beal's Bitterne. Natalia will be delighted to hear this! Have a good day :)
5/5
TrustpilotJust got off the phone with esme and…
Just got off the phone with esme and she was really clear with me about what properties were on the market she was very polite and easy to communicate with, would recommend
Hi Kyle, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!
5/5
TrustpilotCan’t praise Lucy and Lauren enough for…
Can’t praise Lucy and Lauren enough for helping us with the sale of our house. Always happy and helpful and a pleasure to deal with.
Hi Wayne, Thank you so much for sharing your feedback with us. Lucy & Lauren were delighted to hear this. We hope you have a great day!
5/5
TrustpilotVery prompt response to our failed hob
5/5
TrustpilotProfessional Service - Competitive Rate
We have sold our house and a flat through Beals in the last 12 Months and found them to be helpful, professional and competitive. Very pleased with the results achieved and the service from Stacey and Maddy.Very happy to recommend them to prospective sellers.
Hi Philip, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotVery professional
Impeccable service from the team, extremely professional with great communication at every step
5/5
TrustpilotChloe was amazing !
Amazing service from Chloe in the havant branch, very helpful and was able to answer all of my questions. She has made the process so much easier than I thought it was going to be.
Hi Issie, thank you for reviewing your experience with Beal's! Chloe and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotBrilliant service all round.
My experience with beals has been excellent,very professional throughout, Jade introduced tenants for my both properties within 4days, I'm impressed, Louise, Sophie and young Adam been very helpful, great team to work with, highly recommend,
Hi George, Thank you for your lovely review. Feedback like this means the world to us. The entirety of the team were delighted to hear this! We hope you have a great day! :)
5/5
TrustpilotThe best at what they do.
The selling of my property was not an easy experience! But Beals were supportive and knowledgeable and always at the end of the phone.
Hi Wendie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotGreat service from start to finish.
From initially letting my property out through Beals, to recently selling it, I found the process to be easy and communication was always great.
Hi Paul, thank you ever so much for your lovely review. Feedback like this means the world to us. We hope you have a great day!
1/5
TrustpilotWorst experience
Feel like we’ve been conned out of a holding deposit and zero support from letting staff as first time renters we obtained legal advice and also been informed of being conned due to the very crafting wording of the agreement upon referencing and credit and non refundable deposits
5/5
TrustpilotFreddie is very friendly and helpful
Freddie is very friendly and helpful during the viewing of the property and he helps me and my client a lot for answering the questions about the property. Would recommend Freddie to everyone.
5/5
GoogleI had a brilliant experience with Muhammad, so helpful and we really felt supported whilst trying to find a property. Thank you so much.
Hi Chad, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!
5/5
TrustpilotThanks to lettings team at southsea
Thanks to lettings team at southsea, really went out their way to help me when I was panicking I couldn’t find a flat by the time my notice was up! Really helpful, thanks
Hi Sanjeed, Thank you ever so much for taking the time to review Beal's Southsea Office. The team are pleased to hear this! We hope you have a lovely day! :)
1/5
GoogleLove it when places delete their reviews after a while. Apparently a estate agent that deals with drug dealer and criminal landlords is worth trying to keep around. Dealt with beals over 2 years ago now, Was put in some dodgy shared house without a HMO license, The landlords moved a drug dealer into the house, Went to back to beal's to get help, they tried to get me kicked out after sending multiple emails over contractual obligations being broken. Don't ever go here, not professional, Not worth anyone's time or money, bunch of scam artists here.NegativeProfessionalism
1/5
GoogleUtterly incompetent outfit. Throughout the course of the lease I was obligated to make repeated phonecalls as they rarely if ever called me back when they said they would. At the end of the lease they failed to return the deposit in the contractual period agreed which has resulted in a long and frustrating process with the TDS to make a claim. They now claim our signed contract is merely 'advisory'. My advice would be to go elsewhere if at all possible.NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleI rented with Beals for nearly 3 years, I found them to be a bit useless. I was without a shower for months (had to shower at work). I had a drainage problem over Xmas and they left me with raw sewage floating past the front door, southern water came to my aid. On moving out they saw fit to use my deposit to redecorate a place that needed a paint job when I moved in! I was shown zero respect down the phone by head office- highly condescending. Glad to see the back of them.NegativeResponsiveness, Quality
5/5
TrustpilotThank you so much to Chloe…
Thank you so much to Chloe for all her help assisting my boyfriend on I trying to find our first house. Chloe always goes above and beyond to help us with our requirements!
5/5
TrustpilotOutstanding Service
Aisha Baker has been a wonderful estate agent, always providing necessary support and information, making the process of moving into a new home incredibly smooth. As such, I cannot recommend them highly enough!
5/5
TrustpilotHighly recommend Louise dollamore
Can’t thank louise enough for the help and guidance given through our moving process. She turned a stressful situation into a far happier one. I never realised agents could be so different. Highly recommend.
Hi Mandy, thank you for taking the time to review your experience with Beal's Gosport. Louise will be delighted to hear this! Have a good day :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
