Trusted Agent profile · Southampton

Beals Bitterne reviews in Southampton

4.8

★★★★★ Excellent

2,027 reviews across 2 platforms

361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR

Part of Beals, see every office.

Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,027 reviews on two platforms, including 170 Google reviews rated 4.6.

Google logo

4.6 / 5

170

Reviews on Google

This office

Trustpilot logo

1,857

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Beals Bitterne, amazing staff!

I have dealt with Beals a hand full of times now as I am looking for my first family home. I have now viewed a few properties with Jade Spencer from Beals. Jade has been nothing but helpful throughout the process, she is very professional and knowledgeable. After the experience we have had so far we can see that all staff including Jade are very professional, care about their clients and their work. I would recommend Beals to any first time buyers and existing buyers as they have strived to provide me with a seamless service throughout.

Ben · 9 November 2022

Agent replied · 25 October 2024

Thank you, Ben, for reviewing your experience at Beals Bitterne Office! Jade will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Great communication and easy to deal with

Purchasing through Beales has been really smooth. Despite there being a lack of communication from the solicitors on both sides, Emily has been attentive and on the ball, keeping in contact and making sure we are on the same page. She has been professional yet personable throughout and has been a pleasure to work with. I would seriously consider selling through Beals when the time comes.

Alex · 20 December 2023

Agent replied · 25 October 2024

Hi Alex, Thank you ever so much for taking the time to review Beal's. Emily and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Highly Recommend Beals

I have been using Beals Estate Agents (Bitterne office) as a Landlord for over 12 years now. I have found Aisha at Bitterne to be helpful, courteous and always professional. Beals ensure that I am kept up to date with regards to new legislation and what is happening with the rental market. Aisha has always found tenants for me very quickly and covers all the checks on potential tenants. I can also recommend Paige and Adriana at Beals Head Office who keep me up to date with issues and communication has always been to a high standard, queries are dealt with promptly with all 3 ladies. Their support and help has been and is very much appreciated.

Suzzanne · 5 October 2022

Agent replied · 25 October 2024

Thank you, Suzzanne, for reviewing your experience at Beal's Bitterne Office! Aisha and her team will be overjoyed to hear that you've had such a positive tenancy experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Amazing service

The team from the Bitterne branch in Southampton are really good. Very friendly and always ready to help. The whole process from viewing the property to actually moving in was smooth and really quick. I want to say special thank you to Natalia who’s the estate agent I was communicating with the most regarding the property and sorting out the documents, and also Chloe who was answering the phone sometimes and was always able to answer my questions.Absolutely excellent service!

Darina · 21 October 2024

5/5

Trustpilot

Beal’s estate agents worked very hard…

Beal’s estate agents worked very hard toGet my purchase hurried up. Making sure to keep chasing the solicitors Up to get things done in time.It’s been the most stressful moving Experience I’ve ever had.All because of the solicitors.Again Beal’s were brilliant in helping.Especially Katie, Clare,& Lauren, Who I dealt with the most.And thank you to everyone else who worked Very hard. Would definitely use again.

Customer · 29 November 2023

Agent replied · 25 October 2024

Hi, thank you for taking the time to review your experience with Beal's. Feedback like this means the world to us. The team will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Beal's Estate Agents did a great job of…

Beal's Estate Agents did a great job of making the process of letting a one bedroom flat property for me and my partner in Southampton seamless. The staff named Suman was really helpful and always answering my questions whenever I had questions right from the viewing stage down to the handing over of the property keys to us. I'm really happy and satisfied with their services. As a satisfied customer, I'll refer them to my friends and families hoping to move or resettle in Southampton.

Ogonnaya · 19 August 2022

Agent replied · 25 October 2024

Hi Ogonnaya, Thank you ever so much for your lovely feedback! Suman and the rest of the team at Bitterne will be delighted to hear this. We hope you have a great day!

5/5

Google

Was already ready for us at the property and had everything set up for seeing everyone room/space and was very helpful with my questions

Laura · 11 September 2026

Agent replied · 11 October 2026

Thanks for the review, it is much appreciated.

5/5

Trustpilot

Thank You Rhys.

Ive known Rhys from Antsey part of Beals in Southampton for many years and he has continuously been extremely helpful, and has always quickly responded to any telephone calls and emails. Highly recommended. Even with the large number of estate agents in Southampton I have always come back to Rhys to get the job done. Highly professional, reliable,and friendly. Thanks Rhys.

Suki · 16 February 2024

Agent replied · 25 October 2024

Hi Suki, thank you for reviewing your experience with Anstey! Rhys and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

Our experience with Charles Griggs was…

Our experience with Charles Griggs was AMAZING! His professionalism far exceeded any that we have encountered in our history of purchasing and selling homes (5). He was responsive, knowledgeable about each house and area, and most of all, listened to what was important to our family! We will recommend Charles to anyone we hear of that is looking to buy or sell a home! Thank you Charles and Beals Real Estate!

Erika · 9 June 2023

Agent replied · 25 October 2024

Hi Erika, Thank you for your lovely review. Feedback like this means the world to us. Charles will be delighted to hear you had such a great experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)

5/5

Trustpilot

Beth was really helpful

Beth was really helpful, was really easy to talk to and polite, anything i need she organised it for me.

Craig · 18 June 2026

5/5

Trustpilot

Robyn and Megan!

Robyn has made everything easy to Access and has answered any questions we had! Move in day is around the corner but so far with charters side they have been amazing! Same goes for megan who has also been incredibly helpful and couldn’t speak more highly of these two ladies!!

Katie · 15 October 2026

5/5

Trustpilot

Kelsey-Anne has been fantastic from the…

Kelsey-Anne has been fantastic from the very start. I have been searching for a property for a few months now and due to my situation, people have declined me. Kelsey-Anne helped me with my referencing forms and answered any questions I had promptly. I look forward to being Beals tenants and dealing with Kelsey-Anne in the future.

David · 24 April 2024

Agent replied · 25 October 2024

Hi David, thank you for reviewing your experience with Beal's! Kelsey and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

I was called on the day of the viewing…

I was called on the day of the viewing hours before to confirm if I was still interested, that was very good PR. Your agent arrived exactly at the time slated. Although the house keys were not immediately available, she arrested the situation, made some quick calls and sorted it out. She was patient and answered all my questions. She spoke very professionally and addressed all concerns.

Godwin · 22 June 2026

5/5

Trustpilot

5 star service

I've been renting our properly for a few year now with Anstey / Beal's, throughout this time Rhys has been top notch. From his local knowledge of the market in finding the property to finding tenants and getting ongoing issues dealt with easily and quickly, Rhys had been an absolute legend - always contactable , friendly and professional. Thanks Rhys!

PETER · 16 February 2024

Agent replied · 25 October 2024

Hi Peter, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Thank you Jess and Jade!

I initially thought that relocating a long way from home and finding a flat was going to be a stressful and frustrating experience as I didn’t know the area very well. But thanks to Jess and Jade at Beals Estate agents, the process was anything but! They were absolutely excellent, friendly and professional when it came to understanding my situation and helping to find me a lovely little place to start out at. Can’t rate them highly enough, thank you!

James · 21 June 2022

Agent replied · 25 October 2024

Hi James, thank you ever so much for your lovely feedback! Jess, Jade, and the entirety of the team were delighted to hear that you had a great moving experience with us. Feedback like this means the world to us. We hope you have a great day!

5/5

Trustpilot

Joseph Oakley is very attentive and…

Joseph Oakley is very attentive and helpful with everything that we need. He deals with things in swift manner.

ANNA · 19 June 2026

5/5

Trustpilot

Natalia Mazur Helped us find and rent…

Natalia Mazur Helped us find and rent our current property. We couldn’t have ask for better service from start to finish, she was always happy to help with anything and answer questions we had. The process was simple and smooth thanks to Natalia. Natalia and Jade went above and beyond to help us and we will always be grateful.

Charlotte · 22 February 2024

Agent replied · 25 October 2024

Hi Charlotte, thank you for reviewing your experience with Beal's! Natalia, Jade and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

Renting through Beals

We recently rented a house through Beals and were assisted by one of their agents, Helen. We were thoroughly impressed by her friendly and approachable demeanor. From our first interaction, she made the process smooth and stress-free, answering all questions with patience and providing clear guidance, and even organised multiple viewings to help us make the final decision. If you're looking for a rental and appreciate working with someone who combines professionalism with a friendly attitude, we highly recommend Helen. Beals also assisted with moving bills and services to the new house, which means it is hassle-free and we didn't need to worry about previous tenants' providers.

Teja · 9 September 2024

5/5

Trustpilot

Excellent service

I had a brilliant experience in using beals. I had a faulty tap at one of my properties and they were really quick and professional in getting it sorted. In particular one of the staff called Dion was really helpful and professional in getting the contractors in to come and sort the problem. She got it sorted in a really good time scale and I was really happy with the final product. Will definitely be using beals again.

Shay · 5 August 2022

Agent replied · 25 October 2024

Hi Shay, Thank you for taking the time to review Beal's. Feedback like this means the world to us! We hope you have a great day :)

5/5

Trustpilot

exceptional service and communication

Sarah has looked after us exceptionally , as we aren't the easiest of clients! no question was stupid question,her patience is never ending. After losing a property then buying another she mad everything easy and effortless, i had complete trust and faith in the process. I would not hesitate to recommend Sarah and her team and i would always go back to her should we move again......sorry Sarah :)

Debbie · 10 June 2023

Agent replied · 25 October 2024

Hi Debbie, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Big thank you to Sue Harris

Big thank you to Sue Harris, she helped so much with my tenancy and was very efficient.

Fin · 22 June 2026

5/5

Trustpilot

Muhammad is the best!

Me and my partner have been looking for a home for a few months now as we are expecting our first child, Mohammad has been the best person we have ever spoke with, he helped us to get our home that we were looking for and has been the best when it comes to breaking down next steps etc. My partner and I would recommend Mohammad to anyone looking for property to let. 10/10 service, couldn’t be happier

Jamie · 22 June 2022

Agent replied · 25 October 2024

Thank you, Jamie, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

I have used Beal's Estate Agents for a…

I have used Beal's Estate Agents for a number of years. I have recently had some very challenging tenants and the support, help and guidance provided by Beal's, over the past year, and more specifically over the last 6 months has been invaluable. The proactiveness and support I received from Ben Temperton was greatly appreciated and the work that Ben and Maxine Faulkner did, behind the scenes, managing a number of issues with the tenant without me having to get involved was exceptional. You both went above and beyond to support me, and for this I am extremely grateful.I would love for Ben and Maxine to get applauded for the good work they are doing and the service they are providing to their customers. Your kindness, compassion and expertise has not gone unnoticed.

Sima · 11 March 2022

Agent replied · 25 October 2024

Hi Sima, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We have passed on your positive feedback to Maxine and Ben they are very grateful! Have a good day :)

5/5

Trustpilot

Excellent and professional

Excellent and professional. Always helpful. With thanks to Fin in particular who was always responsive and supportive.

James · 19 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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