Trusted Agent profile · Southampton
★★★★★
2,024 reviews across 2 platforms
361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR
Part of Beals, see every office.
Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,024 reviews on two platforms, including 170 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Beals Bitterne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotGeorgia from the office in Worthing has…
Georgia from the office in Worthing has been really helpful with any concerns towards the property we rent. We are very appreciate, she has always been compassionate and communicated very well!
What a great review, this is wonderful news.
5/5
TrustpilotWould recommend
Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.
5/5
GoogleNatalie was very helpful, active and on the case throughout the process of renting out the flat.
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5/5
GoogleThe whole process has been really nice and smooth. Natalia has been amazing. She has helped answer any questions I have had and she has been keeping in contact throughout the whole process to ensure I was up to date with what was going on. A really positive first time renting experience. Thank you so much Natalia.
Thank you so much Lauren!
5/5
GoogleMazie was a real good agent and assisted me throughout my flat hunting with professionalism.
We appreciate you taking the time to review our service, thank you.
5/5
GoogleIsabella was friendly, helpful and knowledgeable, great flexibility with bookings and all round good service.
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5/5
GoogleFabulous friendly service! Thank you SO much. Special thanks to Mazie for your patience!
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4/5
GoogleFrom the start of the buying process Alan and the team were very helpful. Good communications with us and they were very willing to set up multiple visits to arrange for surveys and checks. They also did a good job of ensuring the purchase went through when action needed taking to get it over the line.
Thank you Tom!
5/5
TrustpilotSue Villa (Brighton and Hove) has been supporting me to…
Sue Villa has been supporting me to find a property. She is super supportive and actively listens to her clients needs and steers towards that.
What a great review, this is wonderful news.
5/5
TrustpilotTaylor bray has been really helpful in…
Taylor bray has been really helpful in sorting things out , he understands and does everything he can to help , he’s also friendly and gets back to emails withen a good space of time , thank you Taylor
5/5
GoogleFantastic experience with charters Bitterne Lettings team and Mazie, extremely transparent and honest reviews of properties when I was more inexperienced with house hunting in Southampton. Able to cater to virtual viewings and very responsive to emails and calls, which helped where I wasn’t local. I would recommend to anyone looking for a property to Let.
Thank you for leaving this review, it is much appreciated.
5/5
GoogleChloe was really nice to my family on the day of our viewing, she showed us around and was professional all through the process. Although we didn’t proceed with the property due to distance to our Son’s school we would be more than happy to secure another property with Chloe and the team at Bitterne.
Great to hear, thank you!
5/5
GoogleMazie Wood was clear, helpful and friendly whilst showing us around property. Very happy with her help!
Thanks for the review, it is much appreciated.
5/5
GoogleMazie was so polite and very helpful
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5/5
GoogleMazie was absolutely lovely and super helpful with any questions I had! She had the answer to every single question.
Thank you for your kind words, Ebonie. We are delighted to hear that Mazie was both helpful and knowledgeable in addressing your questions.
5/5
GoogleI went to see a property last week, and Mazie showed me around. She was really friendly, welcoming, and easy to talk to. She answered all of my questions, explained everything clearly, and made the whole viewing feel relaxed without any pressure. It was a really positive experience, and I appreciated how helpful and professional she was. Thanks, Mazie!
We appreciate you taking the time to review our service, thank you.
5/5
TrustpilotAgents have been very proactive
Agents have been very proactive, with a special mention for my Property Manager Parris - ever since making the first introduction call to me, every interaction has been really good: efficient, professional, proactive, approachable, friendly, completely “on it”. As the landlord I know I’m in really good hands, communication for both me and the tenants is swift, queries are resolved quickly and amicably, and the property cared for. Totally recommended!
Thanks for the review, it is much appreciated.
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Chartes Agency, specifically with their remarkable agent, Mazie. I cannot express enough how impressed I am with the exceptional service and expertise provided by both the agency and Mazie herself. From the very beginning, Mazie exhibited a profound understanding of my needs and requirements. She took the time to listen attentively and patiently, ensuring she had a clear understanding of my goals. Her professionalism, knowledge, and attention to detail were evident throughout the entire process. Mazie's expertise in the industry was truly remarkable. She provided valuable insights, creative ideas, and innovative solutions that exceeded my expectations. Her deep understanding of market trends and her ability to tailor strategies specifically to my needs was truly impressive. Furthermore, the level of communication and responsiveness from Mazie and the Chartes Agency team was exceptional. They promptly addressed any questions or concerns I had, keeping me informed and involved every step of the way. This open and transparent approach fostered trust and confidence in their abilities. Not only did Mazie and the Chartes Agency deliver outstanding results, but they also provided a level of personalized attention that made me feel like a valued client. Their dedication to customer satisfaction was evident in every interaction, making the entire experience enjoyable and stress-free. Their professionalism, expertise, and exceptional service surpassed my highest expectations. If you're seeking a reliable agency with a talented and dedicated agent, look no further. Chartes Agency and Mazie are the epitome of excellence in their field. Thank you so much!
5/5
GoogleMazie was very friendly, professional and helpful. She made the process feel very easy.
Much appreciated Ben.
5/5
TrustpilotThe lovely Mazie
Mazie- what a kind and knowledgeable lady. Had a great experience at a viewing with her, she had answers for all questions and made us feel at ease and like no question was silly. She is truly lovely, and would recommend requesting her for a viewing. Had some miscommunication in the booking process but it was entirely my fault and was met with nothing but a smile and very positive experience. Definitely a credit to the charters team!
5/5
TrustpilotJosh was very friendly and helpful and…
Josh was very friendly and helpful and gave me loads of time to view the property as well as lots of information. We proceeded extremely quickly after the viewing.
5/5
TrustpilotRight from the start everyone was very…
Right from the start everyone was very professional [ Phil Northover ] and when the property was sold Mr Gary Hansford stepped in and Gary was a smashing fella to have sorting out the final touches thank you very much guys S Capell and family
5/5
TrustpilotSimon Edsar is so good at his job
Simon Edsar is so good at his job. He knows his market well. He is like a moving encyclopedia of history of house sales. Well done team
5/5
TrustpilotExcellent communication from start to…
Excellent communication from start to finish. They achieved a better price than I was expecting and took around six weeks from first going on the market to accepted offer. Were always in touch regarding viewings and feedback. Overall, very happy with the whole experience.
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Tell us what you need and we'll put you in touch. Beals Bitterne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
