Trusted Agent profile · Southampton
★★★★★
2,027 reviews across 2 platforms
361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR
Part of Beals, see every office.
Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,027 reviews on two platforms, including 170 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Beals Bitterne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service
Edie has been the designated Property Relationship Manager for my flat in central Brighton for some months now. She's had quite a lot to deal with and is always efficient, knowledgeable and friendly. The company as a whole is highly recommended with great communication and regular updates for landlords.
What a great review, this is wonderful news.
5/5
TrustpilotThank you Rhian Barton.
Rhian Barton provided absolutely exceptional customer service from start to finish. I have always been renting property from estate agents but I have not yet came across such a friendly, professional, and always happy to help person. Rhian made the whole experience smooth and stress-free. Communication was excellent throughout, and nothing ever felt like too much trouble. I’m genuinely so pleased with the service received and would highly recommend Rhian to anyone looking for a reliable and supportive estate agent!
5/5
GoogleHad such a good experience with charters in bitterne. Everything has been running really smoothly and all been super helpful especially Mazie who did our viewing and has continued to be great.
Thanks for the review, it is much appreciated.
5/5
TrustpilotExcellent!
Been with charters for more than a year and the experience with them is excellent. From the agents to the maintenance issues and everything is a smooth process. I would like to thank to Geanina Ursoianu who deals with my maintenance issues quick and efficient making sure everything is done properly. Thank you ever so much <3
5/5
TrustpilotGREAT EXPERIENCE AND SERVICE
I, Bissoon Ramful are delighted to moved into my comfortable flat on the 28 of September 2026 .The lettings office in Brighton/ Brighton marina,the letting team, Mr William Steward,Mr joswa,Mr Connor,all the team help me a great deal ,and make it happen for me to move fast. The letting team are great always helpful to any clients. I am fully satisfied with their approach and friendly making me comfortable to communicate and understanding.
We really appreciate your positive feedback, thank you for the 5 star review
5/5
TrustpilotJo Goddard & Stacey Walters
The sales team handle the purchase of our house with ease. They were very good at communicating & any questions regarding our move didn’t go unanswered at all. Very helpful throughout the purchase between us & the vendors. Jo Goddard & Stacey Walters were extremely professional, polite & there to make the whole process easy. Thanks
5/5
TrustpilotRentals Team- Edie Jarvis
I have worked with Edie Jarvis from the rentals team and she does an excellent job. She is proactive, helpful and knowledgeable. Highly recommended!!
Thank you so much for recognising a member of our team with your 5 star review
5/5
GoogleMazie was fantastic throughout the whole rental process. She was friendly, professional, and always quick to respond. She made everything easy and stress-free. Thank you for all your help, I highly recommend her!
Thank you for leaving this review!
5/5
TrustpilotChelsea was very accommodating and…
Chelsea was very accommodating and helpful, very efficient in getting what you require done. The whole team will go above and beyond.
Thank you so much for recognising a member of our team with your 5 star review
5/5
GoogleMazie was so lovely, so professional and put me at so much ease!! Anxious mover especially for first time renting and I just felt so much happier knowing Mazie was there to help us xxx
We appreciate you taking the time to review our service, thank you.
5/5
TrustpilotI had a great experience with Megan…
I had a great experience with Megan Foster. I saw a house advertised, and within just three hours, she had arranged a viewing, sent over the forms, and helped me submit an offer. Everything was handled quickly and professionally, with excellent communication throughout. Really impressed with how efficient and responsive she was.
5/5
GoogleExcellent service throughout. The agent was professional, responsive, and very helpful from the initial booking to the end of the charter. Everything was arranged smoothly and efficiently, making the whole experience stress-free. Highly recommended!
Thanks for the review, it is much appreciated.
5/5
GoogleMazie was lovely! Super friendly, easy to chat to, and made the whole viewing feel really relaxed. It never felt awkward or rushed, we had a good laugh, and she made it easy to ask questions and have a proper look around. She’s got a great vibe and genuinely made the experience enjoyable. Honestly, if all viewings were like that, house hunting would be a lot more fun. Thanks, Mazie!
5/5
TrustpilotGreat service
Communication was really good. Gary Hansford was extremely helpful and having him as a point of contact was great.
Thank you for your review
3/5
GoogleIt was easy to book a viewing and it could be done at the same day. Agent was at the property in time.
We appreciate you taking the time to review our service, thank you.
5/5
GoogleMaize was very good to us and received us well. She also had the time for our question and gaive us the right answers. We are so pleased with her reception.
Thanks for the review, it is much appreciated.
5/5
TrustpilotExceptional
Oh dear, Harry is exceptionally amazing! Talk about patience I literally call him daily, and he always ensures that all my concerns are addressed. If there were 10 stars, I would definitely give him all 10! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Thanks for the review, it is much appreciated.
5/5
TrustpilotGreat experience with Oliver Lewis
I've worked with Oliver Lewis on the Lettings Team who is managing my property. I've always had a great experience. Oliver is helpful, thoughtful and responsive, and is great at managing complex issues in an upbeat way that takes the worry out of the situation. Highly recommended!
5/5
GoogleMillie Shrimpton has been so helpful and has promptly addressed all our questions and any arising issue with the property!
Thanks for the review, it is much appreciated.
5/5
TrustpilotRhian Barton has been really helpful…
Rhian Barton has been really helpful with my search for a new property. She is a pro-active estate agent that keeps me updated on relevant properties and developments with applications. Very professional and friendly. Highly recommended.
What a great review, this is wonderful news.
5/5
GoogleWent to see a lovely 1 bedroom apartment. Mazie was very helpful, answered all my questions and made the viewing process very easy for me. Would strongly recommend going with this estate agency.
Thank you for your kind words, Miguel. We are delighted to hear that our knowledgeable team made your viewing experience seamless.
5/5
TrustpilotHighly recommend Lewis Rose
Highly recommend Lewis Rose! He was friendly, professional, and very knowledgeable about the properties he showed me. He took the time to explain everything clearly and made me feel comfortable throughout. Great agent to work with.
Thanks for the review, it is much appreciated.
5/5
TrustpilotFriendly and professional
I don’t have a lot of dealings with my letting agents, however recently I emailed Chelsea for some correspondence to be sent to me. I had no idea what I actually needed, thankfully I landed on my feet! Chelsea clearly knows her job well and sent me everything I needed in a prompt, friendly and professional manner. It was really quite refreshing!
Thank you so much for recognising a member of our team with your 5 star review
5/5
TrustpilotSam Wellington is a credit to your…
Sam Wellington is a credit to your company. Nothing is too much trouble.
Thank you for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beals Bitterne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
