5/5
TrustpilotNatalia was lovely and helped us so…
Natalia was lovely and helped us so much with any worries we had moving into our new place. Helped ease our anxieties and sort out what we needed sorted :)
Trusted Agent profile · Southampton
Beals Bitterne reviews in Southampton
★★★★★
2,044 reviews across 2 platforms
361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR
Part of Beals, see every office.
Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,044 reviews on two platforms, including 175 Google reviews rated 4.6.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLouise was extremely helpful and kept…
Louise was extremely helpful and kept me informed throughout the sale. Highly recommend and very much appreciated.
Agent replied · 25 October 2024
Hi Gary, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
Trustpilotto whom it may help.
to whom it may help.Muhammad Hussain has been very helpful in order for us to find a place in Southampton. His determination to do it has made our journey to start there much easier and I will recommend Beals Estate Agency in Southampton if you want to move there. The team is friendly, approachable, efficient and professional. Thank you so much for your helping to find this place
5/5
TrustpilotHad best renting experience with jasmin
I had the best experience with Jasmin ,the amount of effort and time she put into walking us through the process is unbelievable, from the point of viewing the apartment to when I was handed the keys, she was so professional in her dealings. She was immensely patient with our seemingly endless questions. Thank you @Beal Estate Agent for having such a great staff.
Agent replied · 25 October 2024
Thank you, Akinwale, for reviewing your experience at Beals North End Office! Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotKatie Healey - Sales Progressor
Katie Healey, our Sales Progressor at Beals, provided friendly and efficient service throughout what was a sometimes frustrating and protracted sale of our property. She always worked hard at chasing, when needed, and managing the purchasers and kept us informed at all times of what was going on. I recommend her thoroughly.
Agent replied · 25 October 2024
Hi Chris, thank you for reviewing your experience with Beal's! Katie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
1/5
TrustpilotI wish I could give 0 stars for this…
I wish I could give 0 stars for this company. We were shown a property to let. We told her we love the property and would like to secure it. She advised us to send her an email as she wasn’t going back to the office until Monday. We did exactly what she advised and followed it with a telephone call. Her colleague told us she was busy and she would call when she’s done. She never called. Called again, same message from her colleague. The day ended with no call back. Called the following day and was told she was off work. Called the Wednesday and was told again that she was busy and would call back. I called back later, please note she had not acknowledged the email we sent on Saturday at this point. When I called, I was told she is on her lunch break. At this point I asked what was going on and her colleague told me that the property has been let to someone else. I suspect we didn’t get it because of our ethnicity. I couldn’t think of no other reason because she told us on the day we viewed, that no interest has been expressed. If you are from a minority group avoid Beals Estate Agents.
5/5
TrustpilotMr. Pearce
wow James, Chloe and Hollie are the best agents that I have ever dealt with. james took my house on, had both girls do the viewings within 2 days the property has been sold and it does not stop there james knew what sort of property that I wanted to move to, in 3 days james found the perfect home amazing crew and company . if any one is reading this and wants a first class service call them you will not be disappoint.
Agent replied · 25 October 2024
Hey Mr.Pearce, thanks for leaving us some feedback. We are over the moon that James, Chloe and Hollie were able to sell your house with ease and found you your dream home.
5/5
TrustpilotAdriana is Superb and a credit to Beals!
Adriana is by far the most attentive and helpful agent I have ever dealt with. Adriana convinced me to give Beals some of my portfolio to manage some years back and I can honestly say its been a real pleasure dealing with her. Excellent service, an honest professional understanding of the lettings industry and I could not wish for more. Thanks Adriana for everything
5/5
TrustpilotThankyou to Zoe Cook!!
Thankyou to Zoe Cook!!An incredible asset to your team, we spoke to her about our landlord selling and the desperation of needing to find a property ASAP not wanting to move out of the area due to young children in school.One of the properties we were interested in we couldn’t go to the open evening so Zoe kindly did a small video tour for us and sent it once the viewings had taken place.She has been incredibly patient and helpful with all of our questions along the way and been super responsive even over the bank holiday weekend!We cannot thank you enough for making such a stressful and emotional time more relaxed and slightly less stressful!We look forward to being tenants with Beals.
5/5
TrustpilotBeals estate agents Bitterne, Southampton…
Staff at Beals estate agents Bitterne were friendly and helpful. They found new tenants for our flat very quickly and conducted viewings and checks efficiently. They have always been keen to respond to queries.
Agent replied · 25 October 2024
Thanks for the amazing feedback, Sue! We are happy that our staff were friendly and responsive.
5/5
TrustpilotKanika Has been absolutely amazing
Kanika Has been absolutely amazing! So kind, helpful and knowledgeable with everything. Great agent!
5/5
GoogleVery friendly place. I recommend Muhammad Hussain, very helpful and professional.
Agent replied · 24 October 2024
Hi, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!
5/5
TrustpilotWe did are first viewing for a flat and…
We did are first viewing for a flat and very quick response in 2 weeks Leah was very helpful and nice lady.😀
Agent replied · 25 October 2024
Hi Harrison, Thank you so much for sharing your feedback with us. Leah was delighted to hear this. We hope you have a great day!
5/5
GoogleThat was our first house purchased with Beals Bitterne branch! Quickly arranged and well prepared viewing, then smoothly arranged offer for the house, very impressive service! Thank you for your professionalism!
5/5
TrustpilotMohammad was excellent in his approach
Mohammad was excellent in his approach. He was very professional and was open to respond to all our questions. He gave a very good impression about the organisation.
5/5
TrustpilotA special thanks to Katie.H
A special thanks to Katie.H, the Sales Progressor from Beal's Estate Agents. Very smooth selling progress. Very efficient and professional.
Agent replied · 25 October 2024
Hi XI, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLouise was very approachable and…
Louise was very approachable and answered all my question would highly recommend
Agent replied · 25 October 2024
Hi Lesley, Thank you so much for sharing your feedback with us. Louise was glad to hear this. We hope you have a great day!
5/5
TrustpilotWonderful experience
Had a wonderful experience with Beals, and Oliver was very friendly and professional throughout the process.
Agent replied · 25 October 2024
Hi, Thank you so much for sharing your feedback with us. Oliver was delighted to hear this. We hope you have a great day!
5/5
TrustpilotHighly recommended
Ive been dealing with Beals for over a year now, they look after my portfolio and the service is the best I've ever received from an agent. The stand out individual for me is Mollie-Mae who is responsive, gets things right first time, takes responsibility & accountability for things, uses pragmatism & initiative to get resolutions and looks after my interests which I really value. Clare has also been excellent with rent reconciliations, I'd highly recommend.
5/5
TrustpilotTrustful and confidence
That was our first house purchased with Beals Bitterne branch! Quickly arranged and well prepared viewing, then smoothly arranged offer for the house, very impressive service! Thank you for your professionalism!
5/5
TrustpilotFirst time landlord
Adriana and her team managed to achieve the best price for me to let my flat. Being a first time hand at this I was unsure what to do and every stage was explained to a high level of detail. It left me feeling confident that if something was to go wrong it would be resolved by Beals with little impact to myself. Would highly recommend.
1/5
TrustpilotDisability discriminatory company
If you have a mental disabilities do not bother to rent through this company. Last last half of my tenancy I have been so extremely discriminated against regarding my disabilities and on numerous occasions the staff have implied that I am an idiot and have tried to force me into allowing entry into my home whilst I am not here disput my disabilities.
Agent replied · 25 October 2024
Hi, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.
5/5
GoogleMany thanks to Chloe Bowers for her great service
Agent replied · 24 October 2024
Hi Mariusz, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotOur Agent Kelsey has been so amazing…
Our Agent Kelsey has been so amazing and supportive since day one she follows up on every detail we are very appreciative of her help and support
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