Austin & Wyatt Shirley reviews in Southampton

★★★★★ 5/5

Google

From start to finish Austin and Wyatt have been exceptionally brilliant. I can’t thank Sarah Mills and Manuel (and entire team) enough; their professionalism, expertise and in-depth market knowledge was so valuable. If you want honest, open, regular communication with a team that genuinely care, these guys are for you. Nothing was too much trouble. I can’t recommend them enough. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

Sally · 25 October 2021

★★★★★ 5/5

Google

Would like to thank Zoe Lucie Natalie at shirley branch of Austin Wyatt Southampton for there professional assistance in selling my parents house would recommend these ladies 100% kept me informed every step of the way thanks to you all

Reg · 26 February 2024

★★★★★ 5/5

Google

Amazing service from Natalie Zoe and the team. Sold my property within days achieving a top price and managed the process keeping me informed at every stage until completion. Would recommend them highly to anyone selling in the Southampton area

David · 26 February 2024

★★★★★ 5/5

Google

Very efficient and clear in communicating every step of the process thus far and I have every confidence that the team in Shirley will deliver through the rest of the transaction, thank you for everything so far. Especially Lucie.

Jim · 26 February 2024

★★★★★ 5/5

Google

Would recommend this branch as Scott was brilliant. We had a few complications that we had with our purchase and Scott really put in the effort to co-ordinate a very quick completion of less than a week. He wasn't a typical pushy estate agent he just gave us space and let the house talk for itself. He really put us first and would be happy buying from them again.PositiveProfessionalism

George · 25 October 2020

★★★★★ 1/5

Google

No matter how many times I tell Austin & Wyatt that my elderly parents no longer want to sell their house, they don't stop calling them. The level of calls has now reached a level of harassment. I would not recommend communicating with them unless you are fully committed as they will constantly distrupt your family life.

Rich · 17 April 2025

★★★★★ 5/5

Google

Ms Lucie Rushmer was an outstanding partner in our home buying journey.Her communication was clear and prompt, which kept us reassured and updated throughout the process. With Lucie’s skill and support, we were able to find our ideal home effortlessly. We enthusiastically recommend her services to anyone in the market for a new home! Thanks Lucie !

Bogdan · 26 June 2024

★★★★★ 5/5

Google

Friendly and reliable, aj helped us get our first house and was great to work with highly recommend

Robyn · 17 March 2026

★★★★★ 3/5

Google

Not great at communicating with us and was pretty stressful at times trying to find out what was going on the lack of communication was frustrating and it was left to our sellers solicitors to do all the chasing for us...thankfully they did as not sure if left to Austin and wyatt we would ever of moved. Samantha who is an independent mortgage advisor there was really the only positive to using them for selling our property. She was extremely helpful and quick to reply to any questions we had.

Louise · 25 October 2023

★★★★★ 5/5

Google

For the past year, my house has been on the market and finally i can say its sold, exchanged and will be completed this friday. Its been a very long journey which i am so grateful to zoe, lucie and georgia for theyre determination and help to get me where i am today. Circumstances havent always been great with my property (first buyer pulled out due to the owner of the flat i wanted taking too long to find his next property) but we made it in the end. Couldnt of done it without the support of these ladies. Myself and my daughter will be forever grateful to you. Thank you. 😁

Hollie · 25 October 2023

★★★★★ 5/5

Google

Emily was amazing!! She really came through when other estate agents didn’t. Renting is difficult at the moment with lack of properties but we were lucky and Emily wrapped it up within a week. No stress, great communication and very happy with the service

Paul · 25 October 2022

★★★★★ 5/5

Google

Always very professional and efficient with communication. Informative and able to answer all our questions when asked. We are very happy in our new home and we thank Austin & Wyatt - Emily in particular, for making that possible. Thank you!

Grace · 17 April 2026

★★★★★ 5/5

Google

Our aim was to find an Agent to sell quickly and efficiently and in Austin & Wyatt, Shirley we found just that. Sarah kept us up to date and the team were also helpful with any advice or queries we had. Thank you! Keep up the good work.PositiveResponsiveness, Professionalism

Loopy · 25 October 2021

★★★★★ 5/5

Google

The whole team were really friendly and helpful, making the process smooth and stress free, thank you!

Alison · 20 December 2025

★★★★★ 1/5

Google

Call them for a property twice they said 'i will call you back ' never call me back

Ola · 11 December 2025

★★★★★ 1/5

Google

I am not happy with the way the manager Zoey just spoke to my wife. If we weren't at completion I would have stopped the sale and moved to a different estate agents. I will be making a formal complaint.

Fry · 17 April 2025

★★★★★ 5/5

Google

My elderly parents have just moved here to Southampton, Zoe and the team have been really great and professional, supporting them throughout.

Tiff · 17 April 2025

★★★★★ 5/5

Google

It’s a long process, so having a guide that you trust is crucial. Austin Wyatt Shirley (especially Scott and Sarah) were reassuring, professional and went the extra mile for us. Very happy.

Glenn · 25 October 2022

★★★★★ 4/5

Google

I am happy . Lucie is very helpful and Great . Thanks

Ram · 26 February 2024

★★★★★ 5/5

Google

Scott was excellent along the whole process. Great communication and went the extra mile to push the sale through. Highly recommend going with Austin & Wyatt, you get the professional service you pay for.PositiveResponsiveness, Quality, Professionalism

James · 25 October 2021

★★★★★ 5/5

Google

Highly recommend, the team is brilliant!

Jasmine · 20 December 2025

★★★★★ 5/5

Google

More professional and well organised than other local estate agents. They keep you well informed, are helpful as regards timing of visits, and liaise well on any subsequent arrangements or action needed. The photography for the sale brochure is excellent, too. Having a waiting list of potential buyers with funding in place meant that our house sold within a day. The conveyancers attached (Conveyancing Connect) are also very good - although all online, their service is very efficient and responsive. Warm recommendation.PositiveProfessionalism

Stephen · 25 October 2021

★★★★★ 5/5

Google

The team at A&W Shirley were super, really professional and friendly. Did a great job generating interest in my property and managing the sale.

Cali · 25 October 2022

★★★★★ 5/5

Google

Totally amazing service, both Scott and Sarah kept me upto date with everything. Couldn't recommend Austin & Wyatt enough but remember to ask for Scott or Sarah.PositiveResponsiveness, Quality, Professionalism, Value

Dan · 25 October 2021