1/5
GoogleNoise pollution from unprotected pump running all night. Yes it has to run to prevent the flooding of nearby residents homes but it should have a proper acoustic baffle to prevent unnecessary noise pollution. No response from the sales …
Trusted Agent profile
Jones Homes reviews
★★★★★
367 reviews across 2 platforms
Wentworth View, Thorpe Hesley, South Yorkshire S61 2PL
Jones Homes's South Yorkshire office at Wentworth View is rated 3.5 out of 5 across 367 reviews on two platforms, including 22 Google reviews rated 3.3. The 345 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the South Yorkshire office, from every platform, shown as written. First names only.
Google1/5
GoogleMade 3 enquiries now with no response. Doesn't fill me with confidence to buy a new build home with them when they can't even reply to potential business, dread to think how you make a complaint once you are committed.
1/5
GoogleThinking of buying a jones home? The quailtiy of the brickwork and finishig touches are well below acceptable We moved in a year ago and still cant get some of the repairs sorted. …
1/5
TrustpilotIf I could give zero stars I would
Appalling company. Appalling service. Refuse to allow any changes even with a freehold as they "reserve the right".This should be illegal as a freeholder should not require permission from anybody but themselves as the homeowner. Disgusting.
4/5
TrustpilotOverall a good build but could do…
Overall a good build but could do better with attention to detail
Agent replied · 13 June 2024
Hi Miss Lord,Thank you very much for taking the time to leave a review. We're pleased to hear you like your home and we have taken your feedback on board.Kind Regards,Jones Homes
1/5
GoogleMe and my wife popped up to the sales office to get a couple of brochures. We noticed that their was nobody else in their so I popped on my mask and approached the sales office door. …
5/5
TrustpilotExcellent service
Sharon in the sales office on site is so helpful, knowledgeable, attentive and provides a first class service from initial viewings to aftercare once in the new property. Our experience with Jones Homes has been superb.
3/5
TrustpilotI bought the home
I bought the home, 3 years ago and now I can easily realise that most of the stuff used and work done is very low quality, from the garden fence to my toilet flush :( several things has already broken down :(
1/5
TrustpilotI have several friends who bought from…
I have several friends who bought from these guys. Every single one has a poor quality house FULL of issues with zero urgency from Jones homes to correct. Buyer beware! All these negative reviews can’t be wrong!!!
1/5
TrustpilotDisgraceful
Disgraceful, I recently inquired into buying a home with this company and soon discovered they are continuing to sell their homes with Leasehold Tenure and offer the Help to Buy Scheme despite the government recently banning the use,
1/5
TrustpilotLarge number of snags and no urgency in dealing with them
Awful both in terms of number of snags and lack of urgency and attention in correcting them.I would not recommend them to anyone.
5/5
TrustpilotHappy with the build
Happy with the build, size and value for money. Site supervisor has been great and love our first home. Would recommend!
4/5
GoogleVery nice houses nice run site
5/5
TrustpilotGreat
Great experience
Agent replied · 2 June 2026
Hi Adebowale Thank you for your 5* review. We are thrilled to hear of your enjoyable journey to owning your new Jones home at Shurland Park. We wish you many years of happiness to come. Best Regards Jones Homes Southern
2/5
GoogleOnly way you can "view Wentworth" is by standing on the house roof
1/5
TrustpilotSadly I’ve had a terribly disappointing…
Sadly I’ve had a terribly disappointing experience trying to buy a house from this company. Extremely poor customer care & communication & very bad business practice.
5/5
Trustpilot‘Our forever home ‘
Agent replied · 24 September 2026
Hi Lynne, thank you for your review, we will ensure your comments are relayed to the team. On behalf of all at Jones Homes, we wish you many happy years in your new home. Kind regards, Jones Homes North West
5/5
TrustpilotHome review
Excellent.
5/5
GoogleA.G forklift driver thank you. True Professional
5/5
TrustpilotDavid and graham
Agent replied · 24 December 2025
Thank you for your 5* review for David and Graham. On behalf of all at Jones Homes, we wish you many happy years in your new home at Gateford Park. Kind regards, Jones Homes Yorkshire
1/5
GoogleOverpriced very small house
5/5
TrustpilotExcellent
Very happy in my new home.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jones Homes
How many reviews does Jones Homes have?
Jones Homes's South Yorkshire office has 367 reviews across two platforms: 22 on Google, 345 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Jones Homes's rating?
Jones Homes is rated 3.5 out of 5 across all 367 reviews, and 3.3 out of 5 on Google from 22 reviews, checked 9 October 2026.
Where is Jones Homes's South Yorkshire office?
Jones Homes, Wentworth View, Thorpe Hesley, South Yorkshire S61 2PL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.