Trusted Agent profile
★★★★★
367 reviews across 2 platforms
Wentworth View, Thorpe Hesley, South Yorkshire S61 2PL
Jones Homes's South Yorkshire office at Wentworth View is rated 3.5 out of 5 across 367 reviews on two platforms, including 22 Google reviews rated 3.3. The 345 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the South Yorkshire office, from every platform, shown as written. First names only.
5/5
TrustpilotBeen a long road but it’s not a couple…
Been a long road but it’s not a couple of weeks to go Thankyou and cannot wait to move in
Thank you Jane for your feedback and for taking the time to share your experience with us! On behalf of us all, we wish you many happy years with your Jones home.
4/5
TrustpilotFriendly staff
Friendly staff, frequent communication. The amount of snagging and no set times dates as to when it will be done is my issue
Hi Vicky, thank you for your review, we will ensure your comments are relayed to the relevant teams. On behalf of all at Jones Homes, we wish you many happy years in your new home.
5/5
TrustpilotSatisfied Customer
We purchased our house at Cavendish Grange over a year ago.We found the whole sales process very professional and efficient and used a Conveyancer recommended by Jones Homes who proved to be very good. The house has met all our expectations and all early snagging was dealt with in a timely manner. Any other issues we had were dealt with by Customer Care very efficiently. We would recommend a Jones Home.
5/5
TrustpilotHad a great experience
Had a great experience, would recommend
Thank you Amanda for taking the time to leave us a valuable review. We are pleased to hear your experience with Jones Homes has been a positive one. Kind regards,Jones Homes Yorkshire
5/5
TrustpilotGreat customer service from a long…
Great customer service from a long established company .
Thank you for your 5* review. We are thrilled to hear of your enjoyable journey to owning your new Jones Home. We wish you many years of happiness to come.
5/5
TrustpilotFantastic build quality
Fantastic build quality. In particular the site team and customer services are very responsive to resolve any issues
Thank you James for your kind words! The team will be delighted to hear your feedback. On behalf of us all, we wish you many happy years with your Jones home.
5/5
TrustpilotQuality builder
Very high quality builder which uses the best materials.
Thank you Grant for your wonderful 5* review. It's much appreciated.Thank you and all the best,Jones Home North West
1/5
TrustpilotIf I could choose ZERO stars I would
If I could choose ZERO stars I would ! Jones Homes have caused me and my family nothing but stress. Poor service! Most unprofessional company !They have no care in the world for their customers and like to move at their own paste no mater the impact on their clients. I repeat, WORST COMPANY EVER !
5/5
TrustpilotHelpful and patient.
The sales team was helpful and reassuring every step of the way. They never got tired of my numerous calls.
Thank you Joedeen for your kind words! The team will be delighted to hear your feedback. On behalf of us all, we wish you many happy years with your Jones home.
5/5
TrustpilotGreat houses, great design.
Lovely house, well built and some great attention to detail. Lots of great features and lovely bathrooms
Thank you Nicola for your feedback and for taking the time to share your experience with us! On behalf of us all, we wish you many happy years with your Jones home
4/5
TrustpilotThe willingness of all involved in the…
The willingness of all involved in the company to be helpful and accommodating.
Thank you Gail for your kind words! The team at Cavendish Park will be delighted to hear your feedback. On behalf of us all, we wish you many happy years with your Jones home.
1/5
TrustpilotJones Homes Apply for Insolvency…
Jones Homes Apply for Insolvency ProtectionAfter taking Jones Homes to the small claims court to try and get back them to pay for the remedial work on the brick work that was so shockingly bad i had to have it redone. Just found out that jones homes have applied for Insolvency - don't give them any money they are pretending to be or are actually bankrupt
1/5
TrustpilotWhere do I start haven’t moved in yet…
Where do I start haven’t moved in yet had so many dates no costumer service had to call so many times to be told it’s going to be delayed house had a roof on it before next door had been built yet they are all moved in don’t truss them
5/5
TrustpilotTen out of ten for Jones Homes
Jones Homes are totally professional snd a pleasure to deal with.
Thank you for your 5* review. We are thrilled to hear of your enjoyable journey to owning your new Jones Home. We wish you many years of happiness to come.
5/5
TrustpilotCan’t praise the sales and site team enough...
Can’t praise the sales and site team highly enough. Nothing but professional and helpful throughout our purchase.The specification is like nothing else in the area.The show homes look wonderful, but there are a few cosmetic snags still to tidy up still but I’m sure that will be done in no time.It’s a beautiful position on the edge of Kendal, soooooo happy 😃
5/5
TrustpilotNew house in retirement village
Lovely house, great support from all Jones staff and contractors
Thank you Sandra for taking the time to leave a wonderful 5* review.Great to hear that you love your new home and were happy with the support you received from us.I have shared your complements with our staff responsible.All the best,Jones Home North West
5/5
TrustpilotPerfect from start to finish
Perfect from start to finish. So happy with our beautiful new home.
Thank you Ellie for your feedback and for taking the time to share your experience with us! On behalf of us all, we wish you many happy years with your Jones home.
5/5
TrustpilotGreat customer service and all site…
Great customer service and all site staff have been fantastic.
Hi Tom,Thank you for your kind words and for taking the time to leave this review. Our site team will be delighted. We wish you many happy years with your Jones home.
5/5
TrustpilotMade my move so pleasant and with Karen…
Made my move so pleasant and with Karen and nicole helping.
Thank you Rob for your kind words! The team at Walnut Grange will be delighted to hear your feedback. On behalf of us all, we wish you many happy years with your Jones home.
5/5
TrustpilotVery efficient and professional…
Very efficient and professional throughout
Thank you for taking the time to leave your review. We do hope you enjoy your new home.
5/5
TrustpilotAbsolutely beautiful house
Absolutely beautiful house at Moorfield Park. Fantastic site team who always help when needed. Great quality, great design.
Thank you for taking the time to submit your review. We hope you continue to enjoy your new home at Moorfield Park.
1/5
TrustpilotAbusive customer service staff
Abusive customer service staff, nothing done about it even at director level.
Thank you for taking the time to leave your review. We are sorry to hear you do not currently feel satisfied with your after sales service, but please do continue to communicate with your regional customer care team.
1/5
TrustpilotAvoid.
This company left a mound full of weeds for nearly 2 years behind a vulnerable persons garden. They have ruined the garden by doing this and refuse to put it right. Avoid this company at all costs.
1/5
TrustpilotDo not buy a house on the Bolsover…
Do not buy a house on the Bolsover sites. They are shocking build quality to a point that you would rather be better off living in a shed. See all the other reviews.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jones Homes's South Yorkshire office has 367 reviews across two platforms: 22 on Google, 345 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jones Homes is rated 3.5 out of 5 across all 367 reviews, and 3.3 out of 5 on Google from 22 reviews, checked 9 October 2026.
Jones Homes, Wentworth View, Thorpe Hesley, South Yorkshire S61 2PL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
