Trusted Agent profile · South Tyneside
★★★★★
1,159 reviews across 2 platforms
67 Ellison Street, Jarrow, NE32 3JU, South Tyneside, NE32 3JU
Pattinson's office in South Tyneside, at 67 Ellison Street, is rated 4.3 out of 5 across 1,159 reviews on two platforms, including 78 Google reviews rated 4.3.
Every review we hold for the South Tyneside office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer service/Communication
First time buyers me and my boyfriend. Contacting for property information and Helen Widdowson couldn’t have been a bigger help, clear, honest and very forth coming with information. Then connecting us to Mortgage Advisor Carol Emmerson who again couldn’t have been more honest and helpful. Both keep in contact to make our house buying journey so easy.
5/5
TrustpilotExcellent team!
Very happy experience thus far with Pattinsons. I'm planning a big move from Cornwall to Northumberland and everyone I have spoken to at Pattinsons so far have been really helpful and friendly. A relaxed and professional approach is always likely to end in a sale so well done to your staff.
5/5
TrustpilotRecently dealt with the Jarrow branch…
Recently dealt with the Jarrow branch when getting my tenancy set up. Honestly have nothing bad to say about them, they were very quick, always kept me in the loop with what was going on and overall just provided a very friendly and helpful service. Definitely go through them again if I ever get the chance.
5/5
TrustpilotPattinson staff are excellent
Pattinson staff are very helpful, professional and excellent . We have been with them for almost a year as investors. Sam has worked hard and secured a few properties for us. Their attitude is excellent
5/5
TrustpilotWashington branch carly
Dureing difficult family time , i cant praise carly list and the washington branch for there help and proffesionalism dureing the sale of my home above and beyond what i expected special lady and team
5/5
TrustpilotAs first time buyers
As first time buyers, Faith really held our hands and constantly sent through potential properties until we found the perfect one. Great communication and availability, great support and a great result.Thank you!
5/5
TrustpilotOur house had been up for sale with a…
Our house had been up for sale with a local agent foe 16weeks with hardly any interest. After moving to Pattinsons the have had 2 offers within a month. The staff are very friendly and helpful. It has certainly help ease what is a very stressful time.Thank you
5/5
TrustpilotEmma and Dean have been absolutely…
Emma and Dean have been absolutely amazing throughout are full sale! Always took the time to talk to us about what was happening next they’re amazing! Can’t thank them enough:)
5/5
TrustpilotHouse sale
Very helpful staff at the whickham branch, tia smearing kept us informed ever step of the way. House sale went with no problem s at all. Would use them again.
2/5
TrustpilotWas brilliant until the after sales
Was brilliant until the after sales. Do not use the recommended solicitor. The recommended solicitor is very poor customer service.
5/5
TrustpilotI had a really good experience with Keri…
I had a really good experience with Pattinson's in gosforth. They were very helpful throughout the process of moving and were able to find all the answers to my questions. They also managed to organise for me to be called by the tenant shop for me to organise my bills.
5/5
TrustpilotWelcoming
Welcoming, professional alert to what my requirements were. Wouldn’t hesitate to recommend this company. Helen the office manager was a pleasure to deal with and speak with Nice change not just to be rerouted to a website and speak with real people who want to understand and help. 5 Stars all the way
5/5
TrustpilotThey kept intouch through of the full…
They kept intouch through of the full progress even though I was ringing them nearly everyday
5/5
TrustpilotPattinsons have been fantastic
Pattinsons have been fantastic throughout the whole process of my property sale, would highly recommend
5/5
GoogleFantastic, brilliant service, outstanding staff go above and beyond
5/5
TrustpilotJoanne was brilliant
Joanne was brilliant. Very good service.
5/5
TrustpilotAmazing staff
All the staff have gone out of their way to help us with our rental arrangements. They have always been professional and kept in touch throughout our negotiations.
1/5
TrustpilotUnhelpful and rude employees
Have been contacting this company for repairs for a month now and they keep sending people to look at the property but not doing any repairs. The customer service are rude and just want to get you off the phone as soon as possible.
5/5
TrustpilotDedicated staff
One couldn't ask for a more attentive, dedicated team; and I am a happier renter because of that.
1/5
TrustpilotArrived 45 mins late
Arrived 45 mins late. No apology. Thought my 3 bed detached was a 2 bed semi. Just awful. Avoid
Good morning, I'm sorry to hear that you found our services unsatisfactory. If you could please email socialmedia@pattinson.co.uk with more information so that this issue can be looked into further.
5/5
TrustpilotVery good and getting back to you with…
Very good and getting back to you with answers, lovely people, really good
5/5
GoogleLynn and her team are brilliant
5/5
TrustpilotCarley washington
Carley from washington branch called out to 38 Banbury to value the property. She was very efficient very polite. Would deal with carly and Pattinsons again. Great company
5/5
TrustpilotThank you Caroline, Eloise and Hayley
Caroline, Eloise and Hayley based at the Regional, Silverlink branch have been extremely helpful, friendly and professional people to work with. They have made such a great effort to move us in on the date we needed and the flat is at an excellent standard. Thank you so much!
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