5/5
TrustpilotHouse purchase
Great service from a few branches, but a special thanks to Helen Widdowson who guided us through the whole process and made few extra steps to help us even further.
Trusted Agent profile · South Tyneside
Pattinson Jarrow reviews in South Tyneside
★★★★★
1,159 reviews across 2 platforms
67 Ellison Street, Jarrow, NE32 3JU, South Tyneside, NE32 3JU
Pattinson's office in South Tyneside, at 67 Ellison Street, is rated 4.3 out of 5 across 1,159 reviews on two platforms, including 78 Google reviews rated 4.3.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Pattinson Jarrow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near South Tyneside.
Reviews
Every review we hold for the South Tyneside office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCarly at Washington has been very…
Carly at Washington has been very helpful with my enquiries she will be my go to agent going forward
5/5
TrustpilotPattinson Gosforth Branch
Recently completed a rental with this branch and found the the whole team a absolute pleasure to deal with, right through from booking viewing to picking up keys. The whole process was done professionally, swiftly and in a great friendly way which made the the whole process easier,even the moving box was so thoughtful and appreciated.Would definitely recommend this team to anyone.Joanne k
5/5
TrustpilotCarly at Washington is very helpful and…
Carly at Washington is very helpful and responsive.She gives a personal service.
5/5
TrustpilotMy experience with Wendy Burbridge for…
My experience with Wendy Burbridge for the very limited time she was involved went very well, however the whole process of selling using the Patterson nominated solicitor was terrible and took forever to get completion on the basis that it was a cash sale and the buyer never had a building survey.When attempting to contact the actual solicitor phone calls were never returned neither were emails.
5/5
TrustpilotPattisons have been amazing with myself…
Pattisons have been amazing with myself and my move. Very considerate to the fact I was on a time scale as I am heavily pregnant and very consistent with keeping in touch and letting me know updates on the property etc. Really kind and helpful staff!
5/5
TrustpilotFantastic service!
Every single person who I have spoken to in Pattinsons have been so lovely, helpful and a pleasure to speak to! Me and my partner both just got our first home together and they made it such an easy process for us, and answered all questions we had! Would definitely recommend them to anyone!!
5/5
TrustpilotExcellent service from Pattinsons
We have dealt with Pattinsons for several years now concerning our rental property. They are always professional, very pleasant and supportive. We will continue to use their services. Thank you to all the staff.
5/5
TrustpilotKept updated on progress and helpful…
Kept updated on progress and helpful staff
Agent replied · 23 October 2024
Thank you for this review!
1/5
TrustpilotDo not recommend
Ruth told me she would call to arrange a viewing, I never heard from her again. She ignored around 10 calls throughout the week and when I contacted the office I was told by someone else the property had gone. Do not deal with this company
Agent replied · 23 October 2024
Hi there, I'm sorry that you have found our services to be unsatisfactory. Please could you email socialmedia@pattinson.co.uk with more information so that this can be looked into further. Many thanks.
1/5
TrustpilotAuction for land in Blackpool common…
Auction for land in Blackpool common edge road, even though it was over twice the Guide price we was waiting to place a bid .... 3 hours before the auction had finished it was removed from sale.... wasting time viewing arranging funds and waiting to bid....
Agent replied · 23 October 2024
We are sorry to learn that you are less than satisfied with the service you received, if you could provide us with further information by emailing auction@pattinson.co.uk we will certainly look into this and provide you with a full response.
1/5
TrustpilotVery impersonal.
Very impersonal Not any concern for customer or client care, can not even give a name at end of correspondence,only interested in the interests of Pattinsons. Fortunately I will not, or need attention of Pattinsons ever again.
Agent replied · 23 October 2024
Hi William, we are sorry to hear that you have not had the experience we expect from our team. Can you provide us with some more information like the property address and the email address or contact number you registered with us, kindly share with information to socialmedia@pattinson.co.uk so we can investigate further.
2/5
TrustpilotOnline site seems very good
Online site seems very good, but, by goodness try and get in touch with them and unless you are a master at blackmagic you have no hope. I've sent multiple messages via RightMove and none are returned. On one of them they did return the call to have a bit of a go to say they'd spoke to me before - which they hadnt. Sellers? I'd go somewhere that actually cares about attempting to sell your home. I'm a buyer with no chain and mortgages in place yet they will not engage.
5/5
TrustpilotWendy was very helpful and kept in…
Wendy was very helpful and kept in touch through out the sale so I was informed at all times.
4/5
TrustpilotVery good experience
I was kept fully up-to-date throughout the auction of the property. Pattinsons attended 50+ viewings and followed up their interested clients to achieve a result way above my expectations. The live online auction process is simple and transparent. Very satisfied.
5/5
TrustpilotSophie has been excellent with updates I have found the service to be fantastic
Sophie has been excellent with updates.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish Carly was excellent.
5/5
TrustpilotJarrow branch
I have been dealing with this branch, buying flats and having them fully managed by themselves. Alison and Jason have been highly professional at all times. They are friendly, approachable and communication has been open, honest and timely.We have always found them to be very helpful and nothing is too much trouble.They are knowledgeable in what they do and offer sound advice when necessary.Look forward to dealing with them in years to come.
1/5
GoogleNever respond to enquiry’s
Agent replied · 11 November 2024
Hi Dale. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk
5/5
TrustpilotAlways amazing service with a smile
Always amazing service with a smile, I have dealt with Blyth branch for many years while buying and selling BTL properties. Wouldn't use anyone else Terri knows her stuff and never fails to deliver
5/5
TrustpilotBeen using for 20+ years.
Excellent service from Pattinson once again just recently , have been using for 20+ years for buying , selling & mainly as letting agent always top class service , very helpful team across the board with a lot of experience so credit where credit’s due which is the reason for review hope helpful.
5/5
TrustpilotMy favourite state agent
I am happy to buy another property from this state agent. This agent is one of my favourite state agent, their patient and friendliness, help me to make a good decision. Communication is always quick, clear and traceable. The reminder of appointments always makes me feel in touch. The staffs are so proactive and give good advice. I am so please Sheila recognise me just by my voice over the phone. Professional and personal.
4/5
TrustpilotAmazing Customer Service
We were met at the property on Great Park by a property consultant - Katie, and were so pleased to see her from the moment she got out of her car. She was smiling and she knew a lot about the property that we were looking at, and i am saying this because we have viewed quite a lot of properties with other agents as well and if we were to ask anything outside the box (what wasnt completely visible) they would not know a thing and would then direct us to the office. However Katie knew what she was talking about and even managed to calm down my little 2 year old that was crying. Cheers Katie, you are a star, We are also quite pleased with the quick turnaround time that we have been receiving with regards to email and text. Thank you for caring about your tenants.
5/5
TrustpilotNumber 1 agent and advisor!!
Carly List put our house up for sale on the Wednesday, booked 4 viewings by Friday and had the house under offer by Monday afternoon. She is a great asset, with an incredible eye for detail, thoroughly invested and really puts the graft in at Pattinsons Washington. I cannot praise her and the team enough. Number 1!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Pattinson Jarrow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near South Tyneside.
