5/5
TrustpilotGreat company
Great company. Found me a tenant within 1 week of requesting help. Natalie went above and beyond.
Trusted Agent profile · South Tyneside
Pattinson Jarrow reviews in South Tyneside
★★★★★
1,159 reviews across 2 platforms
67 Ellison Street, Jarrow, NE32 3JU, South Tyneside, NE32 3JU
Pattinson's office in South Tyneside, at 67 Ellison Street, is rated 4.3 out of 5 across 1,159 reviews on two platforms, including 78 Google reviews rated 4.3.
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Reviews
Every review we hold for the South Tyneside office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBeen in my new property for nearly 3…
Been in my new property for nearly 3 weeks now, I have asked 4 times via telephone to remove the sold sign, the manner of the staff I spoke to were not bothered in the slightest, totally unprofessional, still stuck with an 8ft Sign 🙄
Agent replied · 23 October 2024
Hi Darren Crutwell, We are sorry this hasn't been removed yet. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotCarly is an excellent agent and always…
Carly is an excellent agent at the Washington branch and always has good deals for investors.
5/5
TrustpilotExceptional Service
Purchased an online auction property. Joe Bennison from the low fell branch kept me updated prior to and on the auction day. His guidance and instructions enabled a successful outcome. I'm super impressed with the overall expertise. knowledge and friendliness of the team (including Drew) which included providing a solicitor. It's ultra rare to receive this professional level of service in the UK.
5/5
TrustpilotAuction Sale of property
I sold my late parents house through Pattinsons Auctions. My main contact was Caitlin. She kept me informed of the process on a regular basis, and any queries I had she was more than happy to help me. I would have no hesitation in recommending Keith Pattinsons
5/5
TrustpilotThe crew at Pattinson estate agents on…
The crew at Pattinson estate agents on the fell were so helpful when my wife and I called in to ask them questions about the areas we were interested in ,They have fantastic local knowledge and were extremely helpful in every action .Helen the manager pointed us in the direction we could take and Jordan Duffy our agent showed us what we asked to see .Nothing was too much trouble and we will definitely be doing future business with them .. a fab little team working very professionally
5/5
GoogleGreat service from Alison, Jason, Emma & Dean at Pattinsons. Was selling a property hundreds of miles from my home so really needed their local help on many occassions with all that goes on. Very grateful to them all and highly recommend.
5/5
TrustpilotPattinson Heaton Branch OUTSTANDING
Pattinson Heaton Branch (NE6) to be precise were marvellous. Hayley in particular alongside the rest of the office diligently dealt with our requests, phonecalls, emails and kept well-updated in regards to our property purchase. They are a great team and will certainly look forward to working with them again God willing the chance opportunes again. Whilst I must confess I did contact and hassle them with bombarding phonecalls to devastating effect; Hayley dealt with me fantastically updating me more than my own lawyers! Thoroughly and genuinely recommended!
5/5
TrustpilotWe dealt with Lyndsey from the Whickam…
We dealt with Lyndsey from the Whickam branch & she kept us up to date every step of the way. She was very professional & are very happy with the service received. Would chose Pattinsons again
5/5
TrustpilotProfessional Service
This is the first time we have had contact with Pattinson's Blyth Branch. Our experience so far is that the whole team are very professional, friendly and helpful in meeting our requirements as customers. Thank you Team Linda and colleagues!
1/5
TrustpilotAvoid at all costs
Avoid at all costs, very high over inflated unjustifiable fees. Scam you into contracts with solicitors fees and still charge you full even not using their solicitors.Mess you about by moving the property to Auctions which will waste your time and reduce the value of the property.
Agent replied · 23 October 2024
Hi Rakesh, we are sorry to hear you haven't had the experience that we would expect. Can you supply us with some more information so look into this further? Would you mind emailing as much information such as property address and any contact details you would like to share with us to socialmedia@pattinson.co.uk
5/5
TrustpilotSold my house with the whickham branch…
Sold my house with the whickham branch Lyndsay and Ian have been amazing and helped us through every step of the way! I would definitely recommend the service always call you back and answer your queries and always very helpful, I didn’t feel they were pushy with ‘getting the sale’ and the fees were really good! They did everything to market my property and we’re fabulous throughout the sale I would definitely recommend this team they are very knowledgable and friendly too!
5/5
TrustpilotFinding a tenant
Lisa was exceptional from the start of the process to the finish in our search for a new tenant, highly recommended
5/5
TrustpilotGreat as usual!
Great as usual!! They found us a family home to buy!
Agent replied · 23 October 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotSo helpful
Lyndsay was really lovely when showing us around a property, made us so welcome, relaxed and so helpful.Thank you x
1/5
Trustpiloti put a offer in for a property with…
i put a offer in for a property with pattinson at peter lee which got accepted, which then i sent proof of funds by email, which the lady who worked there natalie harbord, she didnt even notice until i told her 4 days later, then i asked her some information about the property which then she took another 3 days to get back to me, then i was busy last week catching up with work with the back log with covid and miss her calls 3 times, i had no emails or a call at the week end, then she calls me saying the vendor has gone somewhere else because of lack of communication, she reckon she sent me voice mails which i dont have one, i think this is very poorly on there behalf and building up peoples hopes and letting them down all because they are not doing there job right in the first place.
1/5
TrustpilotThe most frustrating experience ever…
The most frustrating experience ever and I still don't have the keys to the property I've just purchased. The vendor was 1 week late with no penalties, I would have been charged hundreds of pounds. Pattinson did nothing to help.I sent the funds 4 days ago, I had to chase everyone to get any kind of response. I was then called by Pattinson after sales team to let me know I can collect the keys (no phone call from the estate agent) and all I was provided with was a phone number and company name. I've since called 4 times with no answer or response. It's a small agent which doesn't look trustworthy at all.No office staff to pick up calls! £155k spent with nothing to show for it and from start to finish. The only person willing to help is a girl in the North West team called Ellen. Everyone else was completely incompetent from start to finish. Don't use this firm, they don't care once they have their money. There's plenty of other Auction houses I've used in the past which are far better and much more helpful.
5/5
TrustpilotTeigan was particularly helpful as the…
Teigan was particularly helpful as the other members of sales and referencing teams.
5/5
TrustpilotPattinson Blyth great estate agent
Pattinson Blyth great estate agent, friendly staff, special shout out to Linda who was very helful she is full of enthusiasm, knowledge and with vast experience guided us all the way, we would highly recommend this company !
5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Terri at Blyth branch, she has been truly amazing, very helpful and professional in helping me secure a rental property, would highly recommend the Blyth branch to everyone.
5/5
TrustpilotWe bought a property at auction and…
We bought a property at auction and Helen was really helpful in guiding us and ensuring that the process went as smooth as it could. Overall very happy with their service thank you!
5/5
TrustpilotA smooth selling experience
Recently sold my house with Pattinsons, Jarrow. It was a smooth experience, as they were very forth right with feedback from potential buyers and what steps to take next.
5/5
TrustpilotFantastic Jarrow branch
I have worked with the Jarrow branch for a number of years, first for the letting of my property and more recently for the sale. They couldn't have been more helpful and supportive and always went the extra mile. I would definitely recommend them for any sales or lettings, they have been a pleasure to work with and will by my first choice if i need an estate agent in the future. Thank you so much all at the Jarrow branch.
1/5
TrustpilotVery poor customer service.
Very poor customer service.Lies after lies! Highly advise anyone to stay clear. £6000 fee if you win a auction with them, was lied when asked questions about a house iv bought not disclosing all the information the company should have done, I have asked for recored called but strange enough for a professional company not to have there calls recorded on the certain dates requested, still waiting for the sale to go through and once the sale as gone through will be losing more money due to the lie and false information from the vendor, I have never know a company (person) who can't deal with a issue had to get there Partner/husband or so to ring up and try and belittle me? Very professional.This is a business that will stand other anything just to get a sale but can't have consistently of aftersales and customer service...Also I wonder how many other people they have used manipulated bids with?
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Tell us what you need and we'll put you in touch. Pattinson Jarrow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near South Tyneside.
