Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional & friendly, excellent service from start to finish. Ken kept me informed at every stage of my sale. Very impressed with Ken and the team at Allen & Harris. I would definitely recommend them.
Marija · 10 March 2025
Agent replied · 17 April 2026
Hello Marija,
Thank you for your wonderful 5* review! We're thrilled to hear that you found our service professional and friendly, and that Ken kept you well-informed … More
★★★★★ 2/5
TrustpilotAllen and Harris
Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.
Jacqueline · 27 August 2024
★★★★★ 5/5
GoogleJustin and the team at Allen and Harris were incredibly helpful with my elderly mother's purchase of a flat at Millcroft. They made sure everything went through smoothly, were excellent at keeping in contact and liasing with the various parties involved. Thank you all for making the whole process as stress-free as possible.
Andrea · 25 May 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review Andrea Robinson! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIncredible service. Ken has been absolutely brilliant regarding the sale of my property. His knowledge, experience and kindness has been extremely appreciated and needed throughout the process. 11/10 would use again
Henry · 17 April 2025
Agent replied · 17 April 2026
Many thanks for your marvellous 5* review Henry. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilot60% 1-star reviews at the time of…
60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.
Anonymous · 6 July 2024
★★★★★ 5/5
TrustpilotExcellent Service from Yupy, Roath Branch
I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.
Al · 2 July 2024
★★★★★ 5/5
TrustpilotDefinitely recommended
Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased!
Halil · 8 September 2025
★★★★★ 1/5
TrustpilotPoor communication
We previously used Allen and Harris to market our property and had a terrible experience. Today, we arranged to view a property marketed by them. I had reminder text messages confirming the viewing and when I arrived the owner said he accepted an offer 4 days ago and he was told Allen and Harris would inform anyone who had arranged to view - which they did not. Total waste of time and confirms my views.
RD · 16 January 2026
★★★★★ 5/5
GoogleThank you to the team at Allen & Harris but in particular, Ken. From the beginning, I was put at ease by Ken, who was helpful and honest - exactly what you need when looking for an estate agency, particularly during what can be such a stressful time.
Ken consistently went above and beyond, not only in chasing my solicitors, but everyone in the chain. He even helped on moving day carry a couple of heavy items when dropping off the keys!
This was our second house move, and I can honestly say, if I was ever to move again, I will be requesting the A&H team, and Ken!
Thank you for helping us find and move into our dream home!
Montana · 25 November 2024
Agent replied · 9 December 2024
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was very happy with the way the property was marketed with excellent photos and virtual tour. The property didn’t take long to go under offer. All the team were knowledgeable, approachable and willing to listen and gave good advice when I needed it.
Thank you to you all.
Nina · 17 November 2025
Agent replied · 22 November 2025
Thank you for your kind words! We are thrilled to hear that our marketing and team were able to meet your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKen and team have been great with our purchase. Highly recommend.
Conor · 9 August 2025
Agent replied · 8 September 2025
Hello Conor,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ken and the team were able to assist you so well with your purchase. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Leanne who has gone over and above to assist with our house search, she fully listens and understands her client needs that is for sure! I would highly recommend Leanne and all those at Allan and Harris.
Jemma · 14 March 2024
Agent replied · 9 December 2024
SolarKW Lesley Fenwick, thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Leanne who has gone over and above to assist with our house search, she fully listens and understands her client needs that is for sure! I would highly recommend Leanne and all those at Allan and Harris.
SolarKW · 25 February 2024
Agent replied · 22 October 2024
SolarKW Lesley Fenwick, thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAllen and Harris Wallingford, Oxfordshire.
AVOID.Empty promises and false hopes. The subpar performance of their residential sales manager resulted in a significant financial setback of several thousand pounds. We were hastily guided through the process with the belief in our favourable prospects, continually reassured by the manager. Despite our exhaustive efforts within a constrained timeframe, the situation abruptly fell apart. There were no apologies, no outreach attempts, and our emails went unanswered with no updates throughout the process. It was only after the fact that we received a call from the branch manager, delivering the news that we did not secure the contract.
Andrejus · 22 November 2023
★★★★★ 5/5
TrustpilotWe used Allan and Harris’ mortgage…
We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊
Yaz · 31 October 2023
★★★★★ 2/5
TrustpilotIncompetent.They assured me it was a good tenant
They assured me it was a good tenant. When I received the referencing it turned out she wasn't earning enough to pay the rent, had lied about her job and salary, had seven addresses in eight years. I only learned this three days before she was supposed to move in. I stopped the deal and decided to sell. Allen and Harris still want their fee. The demand is £300 more than on the contract. Total incompetence.
Jean · 5 November 2025
★★★★★ 5/5
TrustpilotI just want to thank Dylan for getting…
I just want to thank Dylan for getting my house he has been amazing to me and all my family. Wouldn’t have this house if was not for Dylan. Thank you so much Dylan. You are such a lovely gentleman thanks for everything . Many thanks Jessica and family
RUBEN · 20 March 2025
★★★★★ 5/5
GoogleI've used the services of this agency twice this year, both to buy a property, and for a referral to a mortgage broker, for a buy-to-let project. I've found all the office staff to be very obliging and helpful, in particular Justin & Leanne.
Martin · 27 December 2023
Agent replied · 22 October 2024
Thank you Martin for your 5* review and fantastic comments! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleFirst class team made my first time seller/buyer very easy and they keep you informed every step of the way and what you have to do and how to do it
Micheal · 17 February 2026
Agent replied · 17 April 2026
Thank you for your kind review! It's our goal to make the buying and selling process easy for our clients, and we're thrilled to hear we achieved that with you. We strive to keep our clients informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are buying our first property and so far it's been really positive experience. Leanne has been really great. Went beyond for us. Looking forward to work with them closely towards the completion and moving in to our house soon
Alzbeta · 25 February 2024
Agent replied · 22 October 2024
Many thanks Alzbeta Pearce for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotSo poor experience with them!
So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever. Because not receiving support from broker I made bad mistake pull out from property I was hoping to buy. Always been worrying when problem because this broker is not with you when really need.They change big amount of money for lifetime service. But no service after payment.
Marcin · 12 October 2023
★★★★★ 5/5
TrustpilotBest estate agent ever
I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.
Lisa · 9 May 2024
★★★★★ 1/5
TrustpilotReally poor experience with Allan &…
Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange.
Guest · 1 April 2026
★★★★★ 5/5
GoogleTHE BEST estate agents in the area
Overall, my experience with Allen and Harris Wallingford branch was outstanding.
They went above and beyond to help me every time I had enquiries. I had 3 viewings with 3 different members of the Wallingford team, every single member just was brilliant, they are committed, respectful, knowledgeable, confident, friendly and very polite. I was very impressed and pleased.
I had previously had a bad experience with another agent, but they’ve restored my faith!
I highly recommend them (Allen and Harris-Wallingford) and certainly will choose them again.
The whole process was smooth from start to finish.
Leanne, Justin, Emma and Ken, I cannot thank you enough-THANK YOU so much.
Morteza · 25 April 2024
Agent replied · 22 October 2024
Morteza J. Lakpour thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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