M & P Estates South Ockendon reviews

★★★★★ 5/5

Google

Sarah and the team have been brilliant nothing has been too much trouble for them. Even the dog was made welcome in the office. The property was sold the day it went on the market and Sarah has been so helpful in supporting the sale, explaining what would happen when and helping us navigate the whole thing. I can’t recommend the team enough and would like to say a huge thank you to Sarah and her colleagues.

Mark · 24 October 2025

★★★★★ 5/5

Google

If you’re selling, my wife and I recommend Oulsnam Droitwich Spa for the following reasons... They can advise you on what needs doing to prepare your property for sale. This will result in more interested and motivated potential buyers. Once on the market they can advise and help you to identify the best buyer. Once subject to contract they diligently work with solicitors and the buyer to progress to completion. This stage is often the most fragile because of chains, surveys, legal issues, unrealistic or misguided expectations etc. etc. Our experience of the staff at Oulsnam Droitwich Spa is that they can sort out all of these. In fact our sale took 22 days from the first day the property went on the market to completion. An outstanding outcome for everyone.

Mark · 24 September 2025

★★★★★ 5/5

Google

Oulsnam have been so amazing throughout the whole process of buying our first ever home, the commutation and professionalism has been incredible the staff are so hard working! A big shout out to Claire who works for oulsnam Droitwich she has been AMAZING and really made all this process so much more easier and more laidback! We appreciate everything you have done for our family and we can’t wait to be in our forever home ! Forever be 10/10 for us and will always highly recommend oulsnam !

Zara · 24 August 2025

★★★★★ 5/5

Google

Oulsnam Estate Agents in Droitwich My experience was that all the staff, including my main contact Sarah, was very professional ,very helpful, listened to my queries, concerns and explained all the stages of selling and buying and supported and put me at my ease very well throughout this while process. All the other staff in the office showed the same kind of professionalism as Sarah. All the staff are deserving of recognition for their exemplary manner throughout this whole process, and they are deserving of the company's recognition and praise for all the above. Many thanks to them all.

Jonathan · 24 August 2025

★★★★★ 5/5

Google

Couldn’t recommend Sarah and the team at Oulsnam enough! Our house purchasing process was far from straight forward and Sarah consistently went above and beyond to help aid us in every way she could! Her brilliant communication skills and caring attitude helped keep me and my partner calm during the very stressful period! Really felt like Sarah went the extra mile to help us resolve the many issues we faced. If you’re looking to purchase or sell your property in the Droitwich area Oulsnam should be the first place you look!

Charlie · 24 August 2025

★★★★★ 5/5

Google

The Oulsnam Team, especially Sarah provided a friendly and professional service from start to finish. Sarah was knowledgable, great at communicating and very supportive throughout the process. In terms of the fees, Oulsnam were competitively priced but the most important things for me was that they provided consistency with Sarah as my point of contact and all of the viewings that were arranged with potential buyers were people genuinely interested in the type of property and the area. Anyone considering selling locally should put their trust in Oulsnam. Thank you Sarah

Mrs · 24 August 2025

★★★★★ 5/5

Google

Buying our first home felt overwhelming at times, but Sarah Hetherington at Oulsnams made the whole experience so much easier and far less stressful. From the very beginning, Sarah was professional, approachable, and incredibly supportive throughout the entire process. She kept us updated every step of the way, answered all of our questions quickly and clearly, and always made us feel like a priority. As first-time buyers, we really appreciated her patience, reassurance, and attention to detail. Sarah went above and beyond to help everything move smoothly, and her communication between all parties was excellent. We genuinely felt we were in safe hands throughout. We would highly recommend Sarah Hetherington and Oulsnams to anyone buying or selling a property. Thank you for making such an important milestone a positive experience for us. If there was an option for 10 stars, Sarah would have it!

Eleanor · 24 May 2026

★★★★★ 5/5

Google

We recently had the absolute pleasure of working with Sarah as our estate agent while purchasing our first home, and we honestly couldn’t have asked for a better experience. From our very first interaction, Sarah was warm, approachable, and incredibly knowledgeable. As first-time buyers, we had plenty of questions and uncertainties, but she guided us through every step of the process with patience and clarity, always making sure we felt informed and confident in our decisions. What really stood out was Sarah’s dedication and responsiveness. No matter how big or small our queries were, she was always quick to respond and went above and beyond to keep everything moving smoothly. Her attention to detail and proactive communication made what could have been a stressful process feel seamless and well-managed. Sarah’s professionalism, honesty, and genuine care made all the difference to us. It was clear that she truly had our best interests at heart, and that level of trust is invaluable when making such an important purchase. We are so grateful for her support in helping us find and secure our first home. We wouldn’t hesitate to recommend Sarah to anyone looking for an exceptional estate agent. Thank you again, Sarah!

Caitlin · 24 May 2026

★★★★★ 5/5

Google

We were buying a property that was being sold by Oulsnams in Droitwich.Our experience of their service was exceptional.Couldn't do enough to help and liased with us all the way through the process and kept us in touch with our seller throughout.Their lovely agent Sarah Hetherington is an absolute delight!..Bright,cheerful,professional and wonderful in every way.Sarah ,you represent the Oulsnams business superbly !..Thankyou for everything and all your assistance. Prompt and effective replies and great co-operation… Great experience ,thankyou !…

Neil · 24 August 2025

★★★★★ 5/5

Google

Had a great experience from start to finish. Paul and everyone always kept us updated on the progress of selling our late mums property. It was well represented by good photos and accurate documentation. Would highly recommend

Lorraine · 23 July 2026

★★★★★ 5/5

Google

From the very beginning, Sarah was friendly, helpful and professional. We were selling a house from 100 miles away, so it was reassuring to know Oulsnam's were keeping an eye on things when we couldn't be there. Emails and phone calls were always answered quickly and efficiently, and the whole process has been incredibly smooth and very easy. We would recommend Oulsnam's very highly!

Sue · 17 August 2026

★★★★★ 5/5

Google

Dawn made us feel so welcome, and even managed to squeeze us in for another viewing on the same day. Gave us great tips about the area, local coffe shops and dog walking routes! 10/10 service - thanks Dawn

Alison · 24 June 2026

★★★★★ 5/5

Google

Fantastic Service from Start to Finish! A huge thank you to Team M&P for making the whole journey, from the very first viewing to receiving the keys, smooth and stress-free. Your professionalism and dedication really stood out. A special mention to Paul for his valuable advice and for tirelessly chasing the solicitors to speed up the process. I truly appreciate all your hard work and support. Highly recommended!

Arifur · 9 October 2025

★★★★★ 5/5

Google

While Oulsnam were acting for the seller and I was purchasing, their assistance in chasing both solicitors and other parties involved in the transaction was immensely helpful. It'd be fair to say that they kept me better informed than my own solicitor, who I was paying! All staff were very professional and helpful, facilitating a second visit and a pre-exchange final check. If I were selling they'd get my business. Thanks to Angela and all.

C · 24 May 2026

★★★★★ 5/5

Google

We are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️

Arron · 26 August 2025

★★★★★ 5/5

Google

I just want to say a massive Thank you to Hannah and the team! I couldn’t have asked for a better experience from viewing to completion. Hannah was there from me the whole time holding my hand and guiding me through the process, providing regular updates, chasing solicitors and going above and beyond to ensure the smoothest journey possible. I couldn’t recommend the team enough. Thanks a million!

Krasimira · 9 October 2025

★★★★★ 5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they responded immediately and sorted it. Even after we left the property, we requested an end of tenancy letter which was provided promptly. We are very thankful and wish all the very best. Thanks Emma and Raphael.

Vaibhav · 26 August 2025

★★★★★ 5/5

Google

Oddly enough we didn't actually use them as our estate agent, they were the agent for the property we were buying and we have been so impressed with how helpful they were in moving along stalled progress at the bottom of the chain we wanted to leave a review. We would definitely use them in future seeing how proactively they advocate for their customers. Hannah was exceptional!

Alice · 9 October 2025

★★★★★ 5/5

Google

Sarah has been absolutely wonderful when dealing which the recent purchase of a property. As a first time buyer, everything was a bit confusing for myself but Sarah was always at the end of the phone to answer any questions and responded to emails quickly. Sarah kept me updated throughout the whole process and was very knowledgable, professional and approachable, thank you! Dawn originally dealt with the viewing of the property and was lovely and knowledgeable.

Sarah · 24 April 2026

★★★★★ 5/5

Google

Angela and the team and Oulsnams Droitwich, handled the sale of our Mothers house in January 2025. They were very supportive and considerate throughout the process and helped made the difficult situation more bearable. They were truly efficient and professional throughout the process and communicated and followed up the chain endlessly on our behalf. We cannot thank them enough. Would highly recommend Oulsnams Droitwich - Thank you Angela and the Team!

Dave · 24 August 2025

★★★★★ 5/5

Google

Sarah is an absolute credit to Oulsnams of Droitwich, for the outstanding service we received during the purchase of our new family home. From start to finish the communication was excellent, and she went above and beyond to help us with any queries, making things easy and dealing with solicitors. The whole process in general was seamless. We highly recommenced Sarah, and all the team at Oulsnams of Droitwich. Thank you!

Paul · 24 August 2025

★★★★★ 5/5

Google

I'll say this from the start, if you want a team that will do absolute damnedest to help you get your next home then don't look any further. We had a chain that had one solicitor that kept holding things up and both Hannah and Paul even on days off kept pushing and chasing to get us to our new home. I would recommend. Thank you.

Terry · 9 October 2025

★★★★★ 5/5

Google

Thankyou so much to Angela & the team at Oulsnams, made my first home buying experience a breeze and were so helpful throughout. Everything was well explained and clear the whole way through, thank you again & highly recommend!

K · 24 May 2026

★★★★★ 5/5

Google

M&P were amazing from start to finish. Paul was very friendly and approachable when viewing the property and supported me through the offer process. Paul then handed over to Hannah, who was fantastic all the way through. Hannah communicated consistently and was always available to answer any questions. As a first time buyer, I felt very supported and guided through. I would highly recommend M&P!

Rebecca · 9 October 2025