Abbotts Wymondham reviews in South Norfolk

★★★★★ 1/5

Trustpilot

Do not go with this estate agent

Do not go with this estate agent. Got email wrong and contract didn't arrive, photographer turned up with no PPE on and walked into my house, photos mediocre but attention to detail dreadful, took a week for photos to arrive, didn't offer a sale board, house of market for a week no intetest but didnt call any one. Was after a property also with them. No communication dreadful service. Property I put the offer in for I think has now been taken off market and not even a courtesy call to tell me.

Sarah · 23 August 2020

★★★★★ 1/5

Trustpilot

Do not fall for their sales pitch

Do not fall for their sales pitch. They were the only estate agents that wanted to charge a £149 upfront fee even though i provided them with professional photos. They told me they had a specific buyer lined up for my property. Months later and not 1 viewing. They now ignore my emails and even though my contract is for multi agent, have told me I will have to pay a their fee if another agent sells in the next 2 years. AVOID USING THIS COMAPNY

Andrew · 15 May 2020

★★★★★ 5/5

Yell

17 white horse street

Second time round I've used Lorraine and the team at wymondham abbotts, and cant fault there hard working attitude to get the sale of my house through, great team. Thank you.

LewisM-227 · 24 July 2020

★★★★★ 5/5

Google

An extremely positive experience. ALL staff were extremely polite and helpful. Our purchase has gone smoothly from start to finish, with minimal paperwork (big plus!!). I would not hesitate to use you again and would recommend my friends to you wholeheartedly. Thank you and well done!!

Bernard · 24 October 2020

★★★★★ 5/5

Google

Great friendly helpful and professional service from Lorraine and the Wymondham team. Abbotts sold our house in a few weeks at a good price despite being on market for several months with previous agent. Would definitely use again if we hadn't moved out of the area!

Lisa · 24 October 2020

★★★★★ 5/5

Google

Lorraine & her team have been fantastic throughout our sale process; keeping us up to date and being very supportive & highly professional throughout. We’re almost there and i’d Like to take the opportunity to thank them for their first class service! Mrs S Anderson.

Susie · 24 October 2020

★★★★★ 5/5

Google

Sold and bought 3 times with Abbott’s Wymondham and one of those time our house was sold in less than 2 hours. Amazing service, Lorraine and Sam work so hard and continuously kept me updated throughout the whole process. Would recommend to everyone!

Jar · 24 October 2020

★★★★★ 1/5

Trustpilot

Wouldn't use them if there was only one Estate Agent...in the world.

I have previously put my property on the market with Abbotts. Firstly, they were not very good listeners at all. They wouldn't listen to comments about how I knew my house after living there for around a decade (at the time) & when it comes to photographs (on Rightmove) apparently less is more according to them. I eventually removed the property from the market unsold but they had the cheek to ring me one day & TELL ME that I needed to put it back on again with them. They are very corporate, money focused & employ high-pressure generic employees (like them) I get a letter almost EVERY WEEK now it is back on the market again telling me that it's time to list with them. If it feels wrong then don't do it.

Edd · 6 September 2018

★★★★★ 5/5

Google

We purchased a bungalow through Abbotts and found them to be professional throughout the whole transaction. We dealt mainly with Samantha who always responded to my emails quickly & was always very pleasant & polite. Would definitely recommend

Tina · 24 October 2021

★★★★★ 1/5

Trustpilot

So very Bad.

So very bad. When a company insists that a potential buyer prove their monetary situation even before viewing a property, let alone getting to the point of making an offer, it is not only pointless, rude and disrespectful to those who go to them to view a property, but more importantly, does a huge disservice to the people who go to them to sell their property. I assume they are so flooded with sales that they can afford to act in that way on behalf of their clients. Monetary verification comes at a later date once an offer has been made. It's like walking into an auto showroom and proving your bank balance prior to looking! A crazy bad business policy that in this case may have lost a sale for their client.

AGIUS · 27 July 2018

★★★★★ 1/5

Trustpilot

Unacceptable service

If you are looking to rent a property or planning to let your property like I did then you must avoid this company.Abbotts was managing my property and the entire experience was very very bad. This company has been failing me on every level and I have been very disappointed. My property was left uninhabitable following the tenancy causing great financial burden for me. The tenancy ended 7 months ago and I am still waiting for return of deposit and closure of my books. I have not seen anything as unprofessional and self centred. Please avoid at all cost.

Heike · 23 March 2018

★★★★★ 5/5

Google

Lorraine and her team will deliver exactly what they say they will deliver. We had a cash buyer within 24 hours of signing contracts for a price i was more than happy with.

Adam · 25 October 2016

★★★★★ 5/5

Google

If you wish to trust your dear property to an estate agent of unquestionable integrity and unmistakable compassion, go to Abbotts in Wymondham. In particular, Lorraine, branch manager, is a true gem embodying all the virtues which an agent - well, a person, really - should fundamentally stand for. It may have been a sheer good luck to come across her, indeed, but it was my own decision to ask her to represent me - the decision which I will for good remain grateful to myself for.

Bbay · 25 October 2017

★★★★★ 5/5

Google

I was selling a property which I had previously let with another agent in Wymondham. I chose to sell via Abbotts because of Lorraine's dynamic enthusiasm, and her sheer determination to sell my property for the very best price. As a result I had a very acceptable offer within a week after only a half a dozen viewings. Lorraine knew exactly which potential buyers would be interested in my house and positively encouraged them towards the sale, helping to negotiate the best possible price. Then, during the conveyancing, the Abbotts' team regularly checked and chased its progress to a successful conclusion. So, a faultless service; thank goodness I made the walk up the hill to Abbott's office!

Alan · 25 October 2016

★★★★★ 5/5

Google

The girls in Wymondham did a fantastic job for me. Could not fault them at all in any way. Efficient, expedient, courteous & friendly. Always grateful.Pete in Aberdeen.

Peter · 24 October 2022

★★★★★ 1/5

Trustpilot

Incredibly disappointing service

Incredibly slow and disappointing service

Shaista · 29 July 2025

★★★★★ 5/5

Google

Honest and friendly service from the team at Abbotts on my property purchase.

G · 24 October 2023

★★★★★ 5/5

Google

We are very pleased with Abbotts Wymondham office for the very professional service & advice we received on the super fast sale of our property.Always ready to help and with a smile.Would definitely recommend. What a fantastic team.well done guy's.

Loraine · 25 October 2019

★★★★★ 5/5

Google

Such a great effort from abbots in wymondham, Chelsea herself put in copious amounts of work to ensure every deadline was met and my house went through smoothly, thank you :) x

Charlie · 24 October 2021

★★★★★ 5/5

Google

Lorraine and the team at Abbotts were very friendly and helpful throughout: always ready to help with advice and staff were very good at keeping me informed.

Norman · 25 October 2016

★★★★★ 5/5

Google

Couldn't fault the service we received from Abbotts in Wymondham. From start to finish they always kept us updated with the house sale and mortgage application. Approachable and friendly, always willing to go the extra mile.

Peter · 24 October 2020

★★★★★ 5/5

Google

We purchased our house through Abbotts in Wymondham. The team were in touch regularly and were approachable, helpful and professional at all times. It was a pleasure dealing with them.PositiveResponsiveness, Professionalism

Debbie · 24 October 2021

★★★★★ 1/5

Trustpilot

Wheres my Deposit!! It's been 8 months of chasing

If you choose to rent through abbotts, I have a warning for you... DON'T DO IT unless your happy to be scammed out of your deposit. If I could give no stars I would!

Victoria · 10 May 2024

★★★★★ 5/5

Google

We used Abbotts to buy our property and the staff were really helpful and had good communication. We also used their mortgage advisor who guided us through the process and would definitely use them again.

Andrew · 24 October 2020