Every review we hold for the South Molton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased a residential property through GTH this year and found the service provided to be professional, helpful and supportive. The staff worked with us - from viewing to completion - with integrity and responded promptly to questions we had. Thank you to the team at South Molton, Devon.
Nikki · 17 June 2023
Agent replied · 16 June 2024
Dear Nikki - Thank you for taking the time to leave us a positive review, it means a lot to our team. It was a pleasure to help with your purchase and we hope you have settled in well. Please don't hesitate to contact us again in the future if we can be of assistance ~ GTH
★★★★★ 5/5
GoogleVery helpful and professional throughout the transaction
Stephen · 20 May 2025
Agent replied · 16 April 2026
Dear Stephen - Thank you for your kind review, it's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
David · 4 May 2023
★★★★★ 5/5
GoogleBrilliant service, good communication and very professional would recommend
Pauline · 16 April 2025
Agent replied · 9 December 2024
Dear Pauline - Thank you for your kind words. We’re thrilled to hear you were pleased with our service. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. With best wishes ~ GTH
★★★★★ 1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
Jam · 5 April 2023
★★★★★ 5/5
GoogleEven though they were our seller’s agents, the staff at South Molton GTH were brilliant from the moment we submitted our offer through to completion. They kept in contact and at times exceeded the communication from our own agents and solicitors. All of them were friendly, professional and helpful - a great team.🙏👍PositiveResponsiveness, Professionalism
Barrie · 27 August 2022
Agent replied · 16 June 2024
Dear Mr White - Thank you for your kind words. We really enjoyed working with you on your purchase and hope that you will be very happy in your new home. With best wishes ~ GTH
★★★★★ 5/5
GoogleExcellent service so far and very friendly people
Debra · 16 April 2025
Agent replied · 16 June 2024
Dear Debra - Thank you for your excellent review! We are delighted to be a part of your move and we look forward to progressing you smoothly through to completion. Please don't hesitate to contact us if you need any assistance along the way. Best wishes ~ GTH
★★★★★ 1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
Nigel · 24 December 2025
★★★★★ 5/5
TrustpilotAbsolutely first rate service - highly recommended!
Absolutely first rate service - highly recommended! GTH recently handled both sides of our house move - sale and purchase. The whole team in the Taunton office provided an extremely reliable and professional service. Communication was prompt and efficient throughout. They marketed our former home very quickly and professionally and secured us an offer that exceeded our expectations. The support and communication we received when it came to negotiations on the purchase of our new house were invaluable, and a difficult chain was managed with patience and aplomb. Most importantly, we were never left to feel as though we had been forgotten about, or were ‘just another client’. If only more agents offered this kind of service. Thank you GTH!
Rory · 16 November 2022
★★★★★ 5/5
GoogleGTH have been very active and professional, right from my first contact with them, even through the difficulties this year with Covid19, they have been brilliant, allowing me to be in control of viewings, contacting me straight away if it was needed, always keeping me informed. They made my house sale easy.PositiveResponsiveness, Quality, Professionalism, Value
Carol · 28 December 2021
Agent replied · 27 December 2024
Dear Carol - thank you for your kind review, we were delighted to help.
Happy New Year from everyone at GTH.
★★★★★ 1/5
TrustpilotMost branches of GTH Offer good service…
Most branches of GTH Offer good service however the exception is Yeovil Unhelpful and non accommodating in my desire to view as a cash buyer. I found them arrogant and would only rate them 1 star however to put into context their Burnham Branch the complete opposite and good to deal with as were Chard so they can offer good service I suspect it is the management at Yeovil that is at fault
Owen · 14 June 2023
★★★★★ 5/5
GoogleHelpful and efficient
Stephen · 16 April 2025
Agent replied · 27 December 2024
Dear Stephen - Thank you so much for your positive feedback, it's greatly appreciated. We're delighted to hear you have been happy with our service, it's a pleasure to help. Happy Christmas from us all at GTH
★★★★★ 1/5
TrustpilotPoor communication
After an initial meeting with staff at Burnham on Sea office, where they came across as helpful and professional for a valuation our late Mother's bungalow, we put the property in their hands to sell. The photos were not good and communication very poor. We had viewings for which we received no feedback. Have since moved the property elsewhere.
Alicia · 26 March 2024
★★★★★ 5/5
GoogleGTH have been very active and professional, right from my first contact with them, even through the difficulties this year with Covid19, they have been brilliant, allowing me to be in control of viewings, contacting me straight away if it was needed, always keeping me informed. They made my house sale easy.PositiveResponsiveness, Quality, Professionalism, Value
Carol · 17 June 2021
Agent replied · 16 June 2024
Dear Carol - thank you for your kind review, we were delighted to help.
Happy New Year from everyone at GTH.
★★★★★ 5/5
GoogleSuperb service from beginning to end. The team went out of their way to help us and were curtious and knowledgeable. Thank you so much!
Roz · 16 April 2024
Agent replied · 16 June 2024
Thank you so much for your kind words. It was a pleasure to help with your recent move, please don't hesitate to contact us if we can be of assistance in the future ~ GTH
★★★★★ 5/5
GoogleSandra has been brilliant and very helpful
Simon · 17 June 2020
Agent replied · 16 June 2024
Dear Simon, thank you for your kind words, we are delighted that you had a good experience and we agree that Sandra is brilliant! Best wishes, GTH Team
★★★★★ 5/5
GoogleReliable, helpful, informative and very friendly service.
Wullie · 25 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us this lovely review. It has been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Paula · 23 August 2024
Agent replied · 23 August 2024
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
★★★★★ 5/5
GoogleVery friendly and professional. GTH handled our purchase - they were very understanding and helpful throughout the whole process
Chris · 16 April 2024
Agent replied · 16 June 2024
Dear Mr Willis - Thank you for your kind words. It has been a pleasure to help with your purchase and we are pleased to hear that you experience with our team in South Molton has been positive. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
★★★★★ 5/5
GoogleRecently bought house through gth South Molton.
Good information, clear process, and maintained regular and timely communication.
Also good on after sales follow up when needed to check something.
Jack · 17 June 2023
Agent replied · 16 June 2024
Dear Mr Kenward - Thank you so much for taking the time to leave us a review. Your kind words are very much appreciated. We were delighted to be of assistance and hope you will be very happy in your new home. Best wishes ~ GTH
★★★★★ 5/5
GoogleGreat experience really helpful, great staff and lovely welcome pack for our new house. Thank you
Rachel · 16 April 2024
Agent replied · 16 June 2024
Dear Rachel - Thank you for your kind words which we have passed onto our team in South Molton. It's been a pleasure to be a part of your move and we're glad you enjoyed your welcome pack. Wishing you every happiness in your new home ~ GTH
★★★★★ 1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
Roz · 22 December 2023
★★★★★ 5/5
GoogleExcellent team and experience. Very happy to buy my first piece of land with this estate agent. Helpful and informative throughout. Look forward to further business with them.
Jon · 17 June 2023
Agent replied · 16 June 2024
Dear Jon - Thank you for your kind words. We are delighted to hear that you have been happy with our service and we look forward to working with you again in the future ~ GTH
★★★★★ 1/5
TrustpilotAwful company with lies all over their…
Awful company with lies all over their websiteThey state that they are helpful and are the ‘top’ letting and sales agents in the EX16 area, yet their staff can’t be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
Lee · 24 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
