Every review we hold for the South Lanarkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCountywide have been fantastic. Starting with Vincent doing his valuation and photography to Paige and Patricia doing the online advert and phone calls.
They set my property advert up on thursday afternoon and by Friday 7pm i had 4 viewings, with 2 for Saturday and 2 for Sunday. They kept me informed all the way through the process and all the staff have been really friendly and helpful. If I ever needed to sell a property again I wouldn't hesitate to use them again. Excellent customer service
Scott · 11 November 2018
Agent replied · 9 November 2024
Thank you for taking the time to leave this wonderful five star review. The team at Countrywide Scotland in Hamilton strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure your review is shared with the entire team at the branch, many thanks, Sarah.
★★★★★ 5/5
GoogleHave recently sold our house through Countrywide Hamilton, our home was on the market for just three weeks and was sold and sold for over and above what we expected to achieve. Very professional & friendly service provided. Everyone we dealt with where extremely helpful, right from our initial enquiry with Nicole, valuation with Vincent and arranging all the viewings with Paige. Excellent communication through every phase of the selling process, with prompt feedback following each viewing. The photos were by far superior to ones of other estate agents. They made the whole process of selling our home really easy and incredibly hassle free and also provided advice when it came to us purchasing our new home. Would highly recommend and have done recently to friends and family and would have no hesitation in using your services again.
Ciara · 11 November 2018
Agent replied · 9 November 2024
Thank you Ciara for taking the time to leave us with your fantastic 5* review of our dedicated Countrywide team. It is great to read that you received excellent communication throughout the process. Best wishes, Emma.
★★★★★ 5/5
GoogleI received fast, fantastic service from kirsten throughout
Colin · 10 July 2025
Agent replied · 8 September 2025
Thank you for your glowing 5* review Colin. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA lovely team of people who were so helpful, empathetic and reassuring during the house sale process. Very grateful. Everything was done with efficiency and professionalism.
Rob · 11 November 2019
Agent replied · 9 November 2024
Wonderful to see Robert that you have rated our local Countrywide team worthy of 5*'s! I would like to thank you for your kind words and will make sure our local team are made aware. Best wishes, Scott
★★★★★ 5/5
GoogleCannot recommend the team at Countywide Hamilton enough! Special thank you to branch manager Nicole for making the sale of my house go as smoothly and stress free as possible and helping in every way imaginable. Great service and communication from start to finish. Always met with a cheery voice on the phone and they’re always happy to help. A brilliant sales team.PositiveResponsiveness, Quality, Professionalism, Value
Alix · 10 November 2021
Agent replied · 9 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountry wide exceeded all my highest expectations. All staff I encountered where great but I must highlight Nicole in particular. Nicole delt with both the selling of my old property and buying of my new. A true attribute too your company!
I felt valued from the first point of greet right until the last second of goodbye! I can confidently recommend country wide Hamilton to any future buyers and/or sellers
Stephanie · 11 November 2019
Agent replied · 9 November 2024
Thank you for your fantastic 5* review of your experience with our dedicated team and for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleVicky, Nicole and the whole team at Countrywide went above and beyond to sell our house quickly with a satisfying result. From our first meeting, they had a plan for success, and followed through with it. We could not be happier with their service, and would highly recommend them to anyone looking to sell.
Traci · 10 November 2022
Agent replied · 9 November 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleQuick and professional help in finding a home. Skye who works there arranged everything over the phone. I highly recommend
Stanislaw · 1 December 2024
Agent replied · 8 December 2024
Thank you for your brilliant 5* review and thank you for your recommendation Stanislaw. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant from start to finish all staff are very friendly and helpful, Aaron my mortgage advisor was very professional and got everything sorted in no time definitely recommend
Thomas · 12 July 2024
Agent replied · 9 November 2024
Many thanks for the great recommendation, 5* review and your kind words Thomas. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe let a property through Countrywide Hamilton. The service we received was excellent.
Everyone we had contact with was very helpful and they were able to find us tenants quickly.
We dealt mostly with Kirsten who was professional, knowledgeable and friendly.
I'm more than happy to recommend this agency.PositiveResponsiveness, Professionalism
Stuart · 10 November 2022
Agent replied · 9 November 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank all the lovely, very friendly staff, for providing my dad and myself, in selling our family home. What was a very stressful time , well, all you lovely staff , made it stress free. And for all if this , I would like to say a big THANKS again. I would not hesitate in recommending Countrywide ! From Anne Parker
Anne · 11 November 2019
Agent replied · 9 November 2024
Hi Anne, thank you for your kind review and 5* rating. Receiving such a wonderful recommendation is very much appreciated. Kindest regards, Mark
★★★★★ 1/5
GoogleWhat an abysmal service asking for updates is like hitting a brick wall totally backwards folk working in this office and company, continuing to call them to get any feedback for updates they don’t even ring back
Christopher · 10 November 2023
Agent replied · 9 November 2024
Hi Christopher. We've conducted a check of both our sales and lettings databases and can't find any record that you are one, or have been, our customer. Of course if you use a different name, please do email me at review@countrywide.co.uk and we'll be happy to investigate further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful - made the renting journey easy! Eildh, Kirsten and Skye - thanks again
Scott · 5 December 2024
Agent replied · 8 December 2024
Many thanks for the great 5* review and your kind words Scott. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot praise the team at Countrywide North in Hamilton enough. Everyone who was involved with the sale of our home presented themselves in a very professional manner. From our first meeting, everything went very smoothly with advice being offered where necessary and excellent communication throughout. Thanks again.
Keith · 10 November 2022
Agent replied · 9 November 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWent into countrywide to speak to their mortgage adviser Rebecca,
honestly don't think i could of felt more comforted knowing she was dealing with it all for us.
She was knowledgeable , patient and answered every question under the sun first class service
even the team when we came in made us both feel welcome
would recommend to any one!
Samuel · 10 November 2020
Agent replied · 9 November 2024
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleLovely stuff and very helpful and very friendly, many thanks for ( kirsten)
I wish all the best for you guys
Xabat · 11 August 2024
Agent replied · 9 November 2024
Many thanks Xabat for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant experience for my partner and I. After experiencing bad service from a different agents this was a breath of fresh air. Vikki and Laura had been a massive help from the get go. Answering any questions my partner had and going above and beyond for us!
Gavin · 10 November 2022
Agent replied · 9 November 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would highly recommend Countrywide if you are looking to sell your home. We used Nicole and she was very professional throughout the process. From start to finish we were kept well informed and she made what can sometimes be a stressful experience extremely easy and very enjoyable.PositiveResponsiveness, Quality, Professionalism, Value
Jamie · 10 November 2021
Agent replied · 9 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNicole was a pleasure to deal with, very knowledgeable and honest. Would definitely recommend.
Richard · 10 November 2023
★★★★★ 5/5
GoogleGreat service and advice. Sold quickly and at the right price.
Nina gave us confidence that Countrywide were the ones to sell for us. Thanks for your help 👍 …
Tommy · 10 November 2023
Agent replied · 9 November 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently moved into our first private rental in Scotland, and Louise and Scott have been very helpful in answering all of our questions.
The staff have been very friendly and generally made us feel supported and welcome moving into our new home.
David · 10 November 2022
Agent replied · 9 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe walked in, and walked out with a flat! Everyone else was telling us that it would take 2 weeks to get into a flat; even if we made an offer today! Countrywide said, 'would you like to move in tomorrow?' We said yes, and it is an AWESOME place, much more than we expected. Thankyou Countrywide.
Stan · 11 November 2019
Agent replied · 9 November 2024
Thank you Stan for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleGreat staff and have been helpful through the whole process, taking a lot of pressure off. Laura, Patricia, Nicole and Nina have been great and I would highly recommend.
Anne · 10 November 2023
Agent replied · 9 November 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKept informed constantly by Nicole on appts as I was selling a buy to let long distance.Prompt return emails and phone calls although I was updated regularly off their own backs .Cant praise them enough on customer service and efficiency.Fair on both sides of the sale too.
Natalie · 10 November 2021
Agent replied · 9 November 2024
Thank you for the amazing 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.