Trusted Agent profile · Hamilton

Countrywide Scotland Hamilton Sales reviews

4.7

★★★★★ Excellent

230 reviews across 2 platforms

29 Cadzow Street, Hamilton, ML3 6EE, ML3 6EE

Part of Countrywide Scotland, see every office.

Countrywide Scotland's office in Hamilton, at 29 Cadzow Street, is rated 4.7 out of 5 across 230 reviews on two platforms, including 228 Google reviews rated 4.7.

Google logo

4.7 / 5

228

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hamilton office, from every platform, shown as written. First names only.

3/5

Google

I unfortunately have to preface this by saying I'm increasingly frustrated with how bad the tenant portal is. It really needs some work on performance as it's unbelievably sluggish. It wasn't working at all as usual, and when I tried to contact the offices at the number in the portal, or via google, the numbers were disconnected. My rep was on holiday and I eventually got hold of Michael Wilson, who was really friendly and helped me get an electrician organised quickly. 5 stars for him, but 1 star for your web app.

David · 10 November 2023

Agent replied · 9 November 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Highly recommend The Team at Countrywide Hamilton! Extremely professional and responsive regarding the sale of my property. Everything went to plan and i was always kept informed. I cannot recommend them enough. Special thanks to Paige, who I dealt with most. I will not hesitate to use Countrywide for any future property sales.PositiveResponsiveness, Quality, Professionalism, Value

Stuart · 10 November 2020

Agent replied · 9 November 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The team at Countrywide have recently helped us to get our house on the market and they couldn't have been more helpful. Paige and Nicole were brilliant with us and I wouldn't hesitate to recommend them! Our house is now under offer and we couldn't be happier with the service we've received!PositiveResponsiveness, Quality, Professionalism

T · 10 November 2020

Agent replied · 9 November 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Really satisfied with the services provided to us. I got immediate solutions to my concerns regarding my rental property.

Archana · 17 January 2026

Agent replied · 17 April 2026

We are thrilled to hear that you are satisfied with our services! Providing immediate solutions to our customers' concerns is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I can't recommend Nicole, Paige, Vincent and Patricia highly enough. A friendly, experienced and hard working bunch. Not only did the team sell my own home in less than a week, Nicole also assisted me in negotiating an offer on a property I was purchasing from another agent. If you're selling in Hamilton make sure its with Countrywide!

Carol · 11 November 2018

Agent replied · 9 November 2024

Hello Carol, Thank you for taking the time to write this wonderful 5* review for Countrywide North in Hamilton and it fantastic to read that your experience with everyone from the team has been excellent from day one. Congratulations on such a quick sale! Thank you for highly recommending our branch and brand. Kind regards, Maryjane.

5/5

Google

After a disappointing 6 months with another branch we switched to Hamilton countrywide. Nicole and her team were a complete pleasure to deal with. They know exactly how to market the property to it’s full potential & managed to sell our property in 10 days. My only regret is I wasted 6 months with another branch.

Hugh · 11 November 2019

Agent replied · 9 November 2024

Thanks for leaving a amazing 5* review of your experience with our dedicated team. Best wishes, Lucy

5/5

Google

This is the second time I have involved Countrywide Hamilton with the renting of my property. I had the pleasure of dealing with Kirsten, Eilidh and Scott. All 3 were extremely proactive, accommodating and professional in the handling of the process from start to finish. I would have no hesitation in recommending the staff at Countrywide Hamilton to anyone who is looking to sell, buy or rent a property. Incredible job!

Martyn · 13 February 2024

Agent replied · 9 November 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Massive thanks to the staff at the Hamilton branch for the quick sale of our flat. I dealt with Nicole and Paige and can only praise their professionalism, industry knowledge and proactivity in securing the best result for us. I can truly recommend and only wish I could give more than 5 stars!

Janey · 11 November 2019

Agent replied · 9 November 2024

Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott

5/5

Google

Kirsten did an excellent job. She answered every query, supported us through the paperwork and was really proactive in supporting our move from England to rented accommodation in Glasgow. She arranged a video tour for us because of the distance, which was very much appreciated. Great work Kirsten!

Christopher · 24 December 2024

Agent replied · 28 December 2024

Many thanks for your outstanding 5* review and your generous comments Christopher. Best wishes, Lucy, Customer Relations.

5/5

Google

Nicole, Paige and all the team at Countrywide Hamilton were amazing with the sale of our home. Everyone was extremely helpful and couldn't have asked for a better team to help us out. I would highly recommend them to anyone looking to buy or sell.

Laura · 10 November 2020

Agent replied · 9 November 2024

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

5/5

Google

Moved to Countrywide after a poor experience with a previous estate agents. I was selling my late mums house in Larkhall. From the moment Vikki arrived to value the property right through to the professionalism of manager Nicole, Laura and Patricia in the office. Each had a 'can do', attitude. Every stage of the process was, explained and communication was excellent getting regular updates. Having previously had the house on the market for 4 months, Countrywide sold it in 2 weeks as predicted at a very acceptable price. They did exactly what they said they would and took away all the pressure and stress of selling. My experience is not all estate agents are the same. I would 100% recommend Countrywide to anyone.

Alan · 10 November 2022

Agent replied · 9 November 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We decided to market our property for sale with Countywide following a disastrous process with another estate agent. From start to finish, Nicole, Vikki and Laura could not have been more helpful and attentive. They gave us sound advice, kept us up-to-date daily on viewings and feedback and within a week of marketing our property we received several offers and achieved a successful sale. I would recommend them without hesitation, I cannot thank the team enough for their professionalism and expertise.

L · 10 November 2022

Agent replied · 9 November 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a great experience working Kirsten and Eilidh from Countrywide Letting Agents Hamilton. This was our first property with them on rent. They made the process smooth and hassle free. Really appreciate your support in getting the property rented. Look forward to working on more in the future.

Naeem · 4 November 2024

Agent replied · 9 November 2024

Thank you for taking the time to leave us your 5* review Naeem! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service! Kirsten was super helpful and so approachable!

Adele · 13 May 2024

Agent replied · 9 November 2024

Thank you for taking the time to leave us this great 5* review Adele McCabe. Kind regards, Lucy, Customer Relations.

5/5

Google

Kirsten was brilliant from start to finish and reassured me during the process of renting a new home. She was compassionate and professional. Thanks again for all your help! x Emma

Emma · 10 November 2022

Agent replied · 9 November 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Kirsten and Skye made our move really easy and stress free by making everything clear and simple

Colin · 2 May 2025

5/5

Google

Many thanks to Nicole and the team at countrywide Hamilton for their professionalism and expertise when it came to selling our home. From start to finish they made it easy for us and I would recommend their services to anyone looking to sell their property.

Christopher · 11 November 2019

Agent replied · 9 November 2024

Thank you for your wonderful 5* review! It is great to read such positive comments and I will, of course, make sure your comments are passed onward to our local team. Best wishes, Scott

5/5

Google

Recently looked to set up a tenancy, everyone made it really easy especially Kirsten. Really quick and super friendly.

Rebecca · 22 March 2025

1/5

Google

Probably the most unhelpful agents I’ve dealt with. Not recommended at all.

Pavla · 11 November 2025

Agent replied · 10 January 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great service! Eilidh was extremely helpful and responsive. Definitely recommend!

Shivani · 13 February 2024

Agent replied · 9 November 2024

Many thanks Shivani for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

After failing to sell my property with another estate agent I gave countrywide a call. Nicole was extremely helpful and very knowledgeable making for a much easier sale. We have since used countrywide again with the same result and service. Would highly recomend.

Craig · 11 November 2018

Agent replied · 9 November 2024

Thank you Craig for taking the time to leave us you excellent 5 star review and we are pleased to see that you are a returning customer. We look forward to working with you again in the future. Best wishes, Emma.

5/5

Google

Have rented my new flat with countrywide staff are extremely friendly Jordan was very helpful with any details and information I needed when going about the renting process. I would definetly recommend to anyone looking to buy or rent a property

Nikki · 11 November 2019

Agent replied · 9 November 2024

Thank you Nikki for the excellent 5* review and recommendation. Best wishes, Lucy

5/5

Google

Me and my partner were very pleased with the service that we got from Eilidh. Our questions were answered swiftly and accurately, the process of moving into our new place was very fast and she was very friendly. Would definitely recommend anyone to her when looking for a new home.

Odinata · 12 June 2024

Agent replied · 9 November 2024

Thank you for your kind words, Odinata! We are thrilled to hear that Eilidh provided you with excellent service and made your moving process smooth and fast. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future.

5/5

Google

Our experience is one of a friendly professional approach from countrywide, a brilliant end to end service, our home was sold after the first viewing and within 4 days of being on the market. Thanks to Paige and the team at countrywide.

Paul · 11 November 2018

Agent replied · 9 November 2024

Hi Paul, Thank you for your 5* review of our team at Countrywide North, Hamilton. It was fantastic to read that you found the whole team helpful, professional and able to gain you a very quick sale. Thank you for your kind recommendation. Best wishes, Scott

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