5/5
GoogleWe had Nicole through our experience of moving in and she was absolutely fantastic! Great communication and got us moved in really quickly. Would recommend for anyone looking to moveπ β¦
Trusted Agent profile
Taylors Downend Sales reviews
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436 reviews across 2 platforms
33 Badminton Road, Downend, BS16 6BB, South Gloucestershire, BS16 6BB
Taylors's South Gloucestershire office at 33 Badminton Road is rated 4.1 out of 5 across 436 reviews on two platforms, including 293 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.
Awards
The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
Google1/5
Trustpilotif you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
5/5
TrustpilotThe home-finding process wasβ¦
The home-finding process was user-friendly and less tedious than other property agent
5/5
TrustpilotNicole,Downend branch you're simply theβ¦
Nicole,Downend branch you're simply the best.
5/5
TrustpilotI really enjoyed my experience workingβ¦
I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend itπBest regards, Oleksandra
5/5
GoogleVery good service from Nicole and Lydia at Taylors estate agents. 5 stars!!!
5/5
TrustpilotWe stay in a property which Nathanielβ¦
We stay in a property which Nathaniel Allibone manages with his team.
1/5
TrustpilotThis letting agent will frustrate yourβ¦
This letting agent will frustrate your life, Iβve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this comingπππππ
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out Β£200 for mortgage valuation and then Β£600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlordβ¦
I've used this company,as a landlord for around 15 years.
4/5
TrustpilotThe all staff at the branch was helpfulβ¦
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and soβ¦
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
TrustpilotDreadful experience of using them for aβ¦
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
TrustpilotHi Taylorβs staff
Hi Taylorβs staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
5/5
GoogleRating only, no written review.
Agent replied Β· 10 November 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied Β· 12 January 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
TrustpilotDO NOT USE!
5/5
GoogleRating only, no written review.
Agent replied Β· 8 December 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied Β· 24 October 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Taylors Downend Sales
How many reviews does Taylors Downend Sales have?
Taylors's South Gloucestershire office has 436 reviews across two platforms: 293 on Google, 143 on Trustpilot (across the whole business).
What is Taylors Downend Sales's rating?
Taylors Downend Sales is rated 4.1 out of 5 across all 436 reviews, and 4.9 out of 5 on Google from 293 reviews.
Has Taylors won any awards?
Yes. In The Trusted Agent 2026 awards: Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent; Taylors, North Hertfordshire won Trusted Agent.
Where is Taylors's South Gloucestershire office?
Taylors Downend Sales, 33 Badminton Road, Downend, BS16 6BB, South Gloucestershire, BS16 6BB.
