Taylors Downend Sales reviews in South Gloucestershire

★★★★★ 1/5

Trustpilot

Agency demanding £660 to exit tenancy…

Agency demanding £660 to exit tenancy after being good tenants for 15months, even though we requested a break out clause at the start. Horrible service towards tenants. Avoid avoid avoid!!!!!

Tarek · 7 July 2025

★★★★★ 5/5

Google

Excellent job Jack Slipper, the entire process of getting our new house rented was very effective and efficient, now my family is very happy. Many thanks for everything

Robert · 27 April 2024

★★★★★ 5/5

Google

I sold my property through Taylors estate agents in Downend, and I worked with a lovely lady called Georgia, who was extremely friendly, helpful, and very knowledgeable. I give her five stars. Thank you so much.

Stephen · 25 October 2023

★★★★★ 5/5

Google

I am a very loyal client of Taylors in Downend; for both selling property and as a landlord. The whole team are very professional and helpful; especially as I am an overseas landlord and that presents its own challenges. I would like to give a particular mention to Jack Slipper who goes way above and beyond what would be expected. He is a real asset to the company.

Matthew · 25 October 2023

★★★★★ 5/5

Google

Very good service,its make a comfort zone for sharing our ideas as well Thankyou

Binu · 4 December 2024

★★★★★ 1/5

Trustpilot

Shambolic, avoid if possible

You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across

IanD · 18 October 2022

★★★★★ 1/5

Trustpilot

Worse agency in 33yrs of renting

You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.

Ian · 18 October 2022

★★★★★ 1/5

Trustpilot

Incompetent and disorganised

Slow staff, very impersonal, made moving that much harder. After seeing a property on rightmove we contacted Taylor’s in the middle of August 22. They said they would be in touch and never contacted us. We rang a further 5 times, offered to pay a holding deposit and explained we needed to be moved by mid September at the latest, had sorted out finance and checks all ourselves to speed the process along. Each time we were told no one had taken our details and never contacted. Today (October 4th) I have just received my first phone call from them asking if I’m still wanting to move.

Carissa · 4 October 2022

★★★★★ 5/5

Google

We recently signed a rental agreement with taylors. Service was wonderful and Mr.Jack slipper was very kind and helpful. Tanks to taylors and Mr.jack .

Nithya · 27 May 2024

★★★★★ 5/5

Google

Nicole gave us a warmly welcome as everything went smoothly.

IDARA · 29 December 2024

★★★★★ 5/5

Google

Very quick and efficient at finding us a tenant. Nicole at the downend branch helped us with anything we needed.

Becky · 26 July 2024

★★★★★ 5/5

Google

I love love my new home! The process was ok. Jack Slipper and his colleagues were very accessible and always ready to help. I chose right this time!

Oghenemaro · 28 January 2024

★★★★★ 5/5

Google

A very big thanks to Mr. Jack Slipper who has been professional and helpful throughout the process and made it easier to secure our tenancy.

Rachitha · 28 March 2024

★★★★★ 5/5

Google

Found my self really well, had Jack as my agent and he was amazing. Would definitely come to them again.

Roselyne · 26 June 2024

★★★★★ 5/5

Google

It has been pleasure doing business with this Taylors' branch and Vicky Jac Nicole Lily did good job. They are responsible, responsive and helpful. We would recommend this team. Thank you

Julia · 25 October 2023

★★★★★ 5/5

Google

I used Taylors Downend purely because my dealings with Ashleigh in the valuation of my brothers house were so positive. She didn't let me down! Great service from her and Bernadette, i have NO hesitation in recommending Taylors, they have been professional throughout.

Karen · 25 October 2022

★★★★★ 5/5

Google

Good negotiating skills, effective communication and very professional Jack. He liased with the landlord and gave me positive feedback.

Shamiso · 26 June 2024

★★★★★ 5/5

Google

Recently we signed a rental agreement with Taylors, Mr. Jack slipper have been so nice and helpful. Thanks to Taylors and Jack.

Tychicus · 27 April 2024

★★★★★ 5/5

Google

Helena and the rest of the team at Taylors were extremely helpful and professional when helping us with our move to our new rental property. They would always get back to us concerning any questions or issues we had which made the move that much smoother. Would highly recommend :)!

Fabien · 25 October 2021

★★★★★ 5/5

Google

Simple and easy process from start to finish. Second time using Taylor's Downend with Nicole helping us move both times. Would recommend.

Mitchell · 21 July 2025

★★★★★ 5/5

Google

Thank you very the great services from Jack Slipper.He kept us informed and updated all the times during process of our rental . We give him 5 star. Thank you.

Beauty · 25 October 2023

★★★★★ 5/5

Google

I was able to get a nice accommodation for my family, working with Jack and Nicole through the processing made it seamless. Prompt response, good communication and dedicated staff.Good job!

Princess · 25 October 2023

★★★★★ 1/5

Trustpilot

Don’t recommend at all

I do not recommend Taylors Lettings.I had nothing but issues and problems with them and the staff. Most definitely a passing of the buck company. Sent me to different people for certain things such as the Landlord and he sent me straight back to them. It was annoying and tedious.Almost felt like they didn’t know what they were doing. I’m not trying to insult anyone here but I had no faith in the service and often felt they were clueless and were rude to me on occasions. They were not pleasant. The stress I went through to try and get monies owed back to me. It was a complete nightmare. I hope no one else has to chase money from this company. It’s a complete farce. I had to seek legal advice and send a final demand letter to them like I was some sort of debt collector. It was unnecessary. I finally got it back but not the whole amount originally promised but at this point I accepted it because I wanted nothing more to do with them.

Adrian · 18 December 2021

★★★★★ 5/5

Google

The best agent that we have seen until now. Responsible and on time...Bilal helped us to move without worry and delay. He reassured us by following up and responding continuously. We will definitely cooperate with the agency next time

Barsam · 13 January 2023