Ocean Filton reviews

★★★★★ 5/5

Trustpilot

I had a fantastic experience with Ocean…

I had a fantastic experience with Ocean Estate Agents, more particularly Charlie! From the moment I inquired about renting a property, their team was incredibly responsive and helpful. They listened to my preferences and found the perfect home for me. The entire rental process was smooth, and their staff guided me through each step, making it stress-free. I'm truly impressed with their professionalism, attention to detail, and dedication to ensuring I found the right place. I highly recommend Ocean Estate Agents to anyone looking for a seamless and enjoyable renting experience.

Cres · 17 August 2023

★★★★★ 4/5

Trustpilot

Great service from the team throughout…

Great service from the team throughout my tenancy. Communication was always prompt and professional, and any issues were dealt with efficiently. Thank you for your support and assistance during my time in the property.

Kiki · 15 September 2026

★★★★★ 5/5

Trustpilot

The staff were helpful and efficientSam Mcgreevy was efficient and helpful…

Sam Mcgreevy was efficient and helpful from the start. He kept us informed and was very professional as well as being friendly! When we accepted an offer, Tanya West in the legal dept. Took over our transaction. Again we felt looked after and in safe hands. Tanya dealt with the many communications effectively and helped keep the process on track, through to completion! She was helpful and approachable throughout, helping a stressful experience be a little less stressful!

Anne · 28 September 2023

★★★★★ 5/5

Trustpilot

Great job Ocean!

Our journey started with Lawrence, so friendly and totally professional explaining the house market and getting a competitive valuation for us, succeeding in a sale on the first day! Lisa and her team took over the chasing of our very long chain with regular updates, keeping us sain with her positive, thorough updates. Gemma worked so hard with our troubled chain breaking, as we said one step forward two steps back!! But we made it, with the amazing team at Ocean. Thank you all so much, we are now enjoying our new life in the country. X

Mrs · 6 August 2023

★★★★★ 5/5

Google

Ocean Estate Agents have been excellent & solved numerous hiccups in the process. None if which relates to Ocean. A very big thankyou to Julie The Move Manager, that went above and beyond to solve problems with a lovely cheerful telephone manner. Also thank you to Laura the Conveyancer too that help overcome some minor problems. Thankyou Ocean for helping a Stressful time less so

Sandra · 25 June 2024

★★★★★ 5/5

Trustpilot

Highly recommend!

Ocean Property Lawyers are a great group of people. Very reassuring, understanding and responsive.As first time buyers we were quite clueless and ended up with a complicated purchase. Ella was thorough throughout and I would absolutely recommend her and the team to all of my friends. The assistants that answered the phones were also friendly, knowledge and always helpful.

Emma · 2 October 2024

★★★★★ 5/5

Trustpilot

The best agents around!!

Having just completed today, the sale of a deceased estate property, with a few complications along the way, and having to contend with very difficult solicitors on the buyers side, I can firmly say I dont think any other agent could have handled and progressed things the way that Ocean did!!Just superb, from start to finish, so professional, sensitive when needed, and always available, we have appreciated it so very much as a family!!Good old fashioned customer service works wonder, and special mention to Melissa Bell, just the absolute best at her job, keeping us informed at every step along the way, we cannot thank you enough!!!The Sheppard/Lloyd family

Nic · 1 August 2023

★★★★★ 5/5

Trustpilot

Amazing letting agents

Myself and my partner recently let a property through Ocean. Amelia dealt with the arrangement of the viewing and what came next after we made an application of the property. She was so so helpful and approachable- we didn’t feel like we couldn’t ask questions and any issues we had she dealt with haste and very professionally. She even managed to organise some furniture for the new unfurnished property through the existing tennats who were getting rid of a few bits which was a great help with our move and made it so much easier. Also a thank you to Will who showed us around the property in great detail! I’d 100% recommend letting through Ocean!

Alice · 27 July 2023

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Luigi for my remortgage, and I must say it was a fantastic experience. From the beginning to the end of the process, Luigi provided top-notch service. His advice was invaluable, and he guided me through every step with expertise. The entire process was smooth, thanks to Luigi's efficient and proactive approach. I highly recommend Luigi for anyone seeking a reliable and knowledgeable professional in the remortgage industry.

Consumer · 29 November 2023

★★★★★ 5/5

Trustpilot

Ocean Estate Agents were flawless from…

Ocean Estate Agents were flawless from start to finish. We’ve moved before but this was another level and we were quite out of our depth but they were so calm, friendly and efficient it was always a reassuring phonecall to them which we are incredibly grateful for. Also, it’s a real asset to a company when the whole team are great and communicate so well I’m house. we spoke to Liz quite regularly and she was amazing, nothing was too much and she again, was so efficient. Equally when she was off Lisa picked up where she had left off and was always up to date. Joseph was also amazing and attentive, we can’t thank him enough for being so flexible when it came to us viewing our new home multiple times (and this was a lot of visits - bless him!).We would highly recommend Oceans to all our friends and family and owe a massive thank you to them all for being a huge contributor to sealing the deal on our forever home.

Hannah · 25 July 2023

★★★★★ 5/5

Trustpilot

Ocean Filton are GREAT!

Ocean Filton were great throughout the process of buying our perfect (for us, after we've done the work needed) home in Horfield.We had initially been outbid on the property (as we had on another with Ocean), and when it looked like it was coming back on the market Tom from the office called us and let us know.From then on the communication was great, and once the sales process started Julie, the move manager was right on top of things making sure the process kept moving forward, even chasing our selling agents (who definitely needed it) and solicitors!And to cap off the entire process, after completion when they released the keys, we also got a wonderful hamper of locally sourced treats!The was a truly exceptional experience that quite simply puts other estate agents to shame.

S · 24 July 2023

★★★★★ 4/5

Trustpilot

The team were helpful and quick process

The team were helpful and the buying process went very quickly and smoothly. Ashleigh in particularly was really really good, very responsive and clear and her friendly tone of voice was really appreciated. We also arranged the mortgage through the financial services part of Ocean, and Luigi was amazing, and got us a great deal, fantastic service. One minor suggestion on the conveyancing is that it would have been good to get a few more status updates on the online tracker but I think that might just be normal. Overall very happy with the experience.

Bethany · 20 July 2023

★★★★★ 5/5

Trustpilot

Ocean Lettings & Management Property is…

Ocean Lettings & Management Property is a top notch in delivering services to their clients, it took just few weeks to get our new home settled. I will always choose them over and over again. Kudos to Jack Evans for an excellent and incredible assistance throughout our search and documentation, he’s very professional with his work .

Ernest · 23 October 2024

★★★★★ 5/5

Trustpilot

We have a great experience using Ocean…

We have a great experience using Ocean estate agents to sell our property. Stefano is 1st class and always on hand for support and guidance. We were kept informed at all times and we would truly recommend. Our property was on the market for only 1 week before being sold with our property having multiple viewings on a single day. This allowed for us to plan to be out for that day and give the viewing public the chance to see the property in full. We liked to thank Stefano and the team for a job well done.

Jason · 4 July 2023

★★★★★ 2/5

Trustpilot

Too many errors to give 5* unfortunately.

Although previous experiences using Ocean have been good, unfortunately our recent purchase has been a lengthy process with a number of errors and several requests for clarification. The legal team were very helpful when communicating by telephone but we found the email system frustrating with many emails saying “out of the office until…..”. There were several members of the team dealing with our purchase which meant the whole process felt rather “messy”.

D · 16 January 2024

★★★★★ 5/5

Trustpilot

We have been doing business with Ocean…

We have been doing business with Ocean Estate Agents more than 10 years. They provide very professional, efficiency services. We are very grateful and definitely recommend to my friends. Thank you so much !

Kriss · 3 September 2026

★★★★★ 5/5

Trustpilot

I am a first time buyer and did several…

I am a first time buyer and did several property viewings through Ocean. My sales negotiator Oliver Kieran was professional, friendly, and highly communicative every step of the way. I ended up making an offer on one of the properties, which has been accepted, and am now proceeding forward with the purchase! I’m absolutely delighted as the place is beautiful and Oliver got me a great deal on it whilst managing my expectations and answering all of my questions responsively. Overall the experience has been overwhelmingly positive and I would happily recommend Ocean to anyone. Thank you Oliver and Ocean!

Alex · 19 June 2023

★★★★★ 5/5

Trustpilot

Highly recommended Conveyancer

Bought a house with Ocean acting as our conveyancer. They responded promptly to messages and through the use of their case management software it was easy to see progress and next steps. Would highly recommend.

Daniel · 26 August 2026

★★★★★ 5/5

Google

We recently purchased a property with Ocean and the service has been excellent from start to finish. Julie, our Move Manager, was always professional, approachable and kept us updated at every stage of the process. Nothing was ever too much trouble, and the whole team at the office made what could have been a stressful experience run smoothly. We really appreciated the clear communication, support and personal touch throughout. We would happily recommend Ocean to anyone looking to buy or sell a home.

Maria · 18 August 2025

★★★★★ 5/5

Trustpilot

Sam was absolutely exceptional

Sam was absolutely exceptional. As FTBs we struggled to know what we really wanted in a house and often changed our minds but Sam was patient and helpful throughout. We genuinely wouldn't have found the perfect house for us, if it wasn't for his down to earth nature, or his absolute professionalism. He wasn't pushy and never acted like a "salesmen", which helped us to come to our own conclusions. He's a great guy and fantastic estate agent.Thanks Sam!!

Ben · 4 July 2023

★★★★★ 2/5

Trustpilot

Unethical practice

Move Manager advised me of completion date and to change my booking of my preferred removal company.Even though I questioned the feasibility of this - she insisted that all other people on the chain could make this new date. I changed the date only to be told (very soon after) that it wasn’t feasible and we needed to revert to the original date. My preferred removal company then could not move me as someone else had requested the date. I was forced to use a removal company that I never would have chosen and at a considerably higher cost. The experience on the completion date was not pleasant and I hold Ocean accountable for the stress and illness this resulted in for me. I have raised this as a concern but the manner in which it was dealt with was poor.

Julia · 3 June 2024

★★★★★ 1/5

Google

Very disappointing with customer service , they never answered with respect and staff very unhelpful and dismissive when I raised tenancy issues. I will not recommend their customer service

Jaimini · 10 February 2026

★★★★★ 5/5

Trustpilot

I can't say enough good things about…

I can't say enough good things about Sadie and Sam. We had huge difficulty selling our house due to non-standard construction. But Sam found buyers for us in good time and recommended some steps to take to help with the sale process. Sadie was tireless in her work. She made sure that everyone in the chain was chased and was providing what they needed to in a timely manner. Great communication with us to let us know how things were going. Simply a pleasure to deal with.

Steffan · 24 May 2023

★★★★★ 5/5

Trustpilot

Best experience

We have never dealt with such a friendly, professional, kind and caring estate agent until Tommy came into our lives.Tommy has been amazing from start to finish. Very knowledgeable and provide a good service. He is willing to go the extra mile for the satisfaction of his customers. Extremely helpful and quick to respond with any queries I had.In a nutshell, he is the best guy around!

Solomiia · 28 March 2024