Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleAs a landlord and using your services for over 20 years, I would like to thank you for your recent speedy processes to get through the referencing process within a week. The whole process from receiving the holding deposit on Monday to moving the tenants in on Friday of the same week, a turnaround all within one working week. Amazing. a very good local company serving the local market. Always willing to listen work with both landlord and tenants to ensure a smooth tenancy. Great service. well done.
David Β· 26 August 2024
Agent replied Β· 25 October 2024
Mr Chan,
Thankyou very much for your review. It is and has been pleasure to deal with you as a landlord , one of which provides super accommodation.
β
β
β
β
β
5/5
GoogleLifestyle have been absolutely great to deal with when selling our property, they keep in touch regularly and provided a fairly steady supply of potential buyers.
Their communication is excellent and they know the market and whatβs going on locally- we never had any problems reaching them on the phone (unlike some other local agents) and their fees are very competitive.
Cilla, James and Logan are all extremely helpful and knowledgeable and I would highly recommend them to anyone in the Bristol area looking to sell.
Nigel Β· 22 September 2025
β
β
β
β
β
1/5
GoogleMy experience with LifeStyle properties is honestly the most horrible anyone could have ever had, this is one year after vacating the property rented through them and I still regret I ever contacted them. Their services can at best be described as fraudulent.
I still maintain and do reiterate my stance that the operation at lifestyle can best be described as fraudulent, owing to major facts, when we contacted you it was concerning another property located at Bradley stoke which you cleverly told us had been taken and beguild us into going for the property at Pill, only for us to find out weeks later that the one at Bradley stoke was still on the market by which time we had committed ourselves to the one at Pill. You ensured there was no physical viewing of the property and pressurised us into paying the Holding deposit just with the Online video.
The property in question was apparently only superficially renovated, otherwise how do you explain the growth of moulds on walls and ceilings barely a week after moving into a property. The roof was constantly Leaking water and walls driping with water, we notified you of this only for us to get an eviction notice few weeks afterwards, nobody came down to check what was wrong or even show any duty of care. It is honestly not to your credit that you admit to have being in operation for 30yrs with this kind of service. Apparently you took advantage of the fact that we are new immigrants and used our vulnerability as an opportunity to exploit us. The height of it is receiving Council tax bill for the said property, a few weeks ago stating payment of two months post our evacuation of the property that needs to be paid.
We have been living in another property for over a year now, and we have had no cause to complain about anything, inspite of that the landlord regularly checks to know if there are any concerns or anything that might need immediate attention. Who would not want to remain with such a landlord.
Adetoun Β· 27 July 2024
Agent replied Β· 25 October 2024
Adetoun,
We vehemently refute your claims and slanderous tone. In fact we would like to highlight that the return of the property you resided in was one of the worst we have received back in the 30 years plus we have been providing rental properties across Bristol.
You contacted us pleading for assistance and I personally made it mine and my teams goal to assist you in finding a home. We provided you a lovely property, in refurbished modern order and fully redecorated. Your comments following your move in, to our team was that of complete gratitude at the time. Therefore, when the closure of tenancy was handled and the utter shock it was handed back in, it would be only natural that the landlords would seek full recompense for all costs to rectify the property condition. We welcome you to review your comprehensive check in and out reports for reminiscence of your stay 1 year ago!
β
β
β
β
β
3/5
GoogleEnd of tenancy process has been poor. The start of the tenancy was fairly professional, but throughout the tenancy it has been difficult to get problems fixed in a reasonable amount of time and at the end of tenancy communication has been poor. I spoke with one of the managing directors on the phone after my tenancy finished and he has been professional and helpful regarding the process for complaints and deposit disputes. I appreciated the time spent on the phone to me and raising my concerns with the team.
Jake Β· 27 July 2024
Agent replied Β· 25 October 2024
Jake,
Thanks for your review. I am pleased we have discussed your concerns and we appreciate all feedback to improve and sustain our high standards. Naturally, when costs are requested to rectify issues following a checkout, we understand that you wish to understand how you are able to react or counter these claims. We have no record of delays through the tenancy. You are always welcome to contact us again if required.
β
β
β
β
β
5/5
TrustpilotGreat experience buying my first home
Great experience buying my first home with lifestyle, the whole team were great from booking a viewing to managing my sale and arranging viewings. They ensured everything went smoothly and even checked in following the sale. Great service!
AR Β· 19 August 2026
β
β
β
β
β
5/5
TrustpilotLandlord Review
As a landlord I have worked closely with Lifestyle for over 10 years. I have always found them to be to highly efficient, very professional and enjoyably easy to deal with. - W. Preece
W.Preece Β· 14 January 2026
Agent replied Β· 22 September 2026
Splendid! We are very pleased with your review of our service. Especially after so many years. Thank you for your continued business...
β
β
β
β
β
5/5
GoogleDiscussed with Gary about an investment opportunity and he gave an excellent, honest advice and opinion on the market and how to make investments and how lifestyle can help in the process of sale, buy and maintain.
I was given with all the necessary information on how investment property are managed including the advantages and disadvantages.
Thanks Gary for sharing your knowledge and experience
Girish Β· 26 October 2021
Agent replied Β· 25 October 2024
Girish, you are always welcome to contact our team and Gary for any advice. It has been a pleasure to serve you over the years.
β
β
β
β
β
5/5
GoogleWe are renting for the second time with the LifeStyle as we are really pleased with their service. From the start they were professional with an excellent, easy going communication. The whole renting period has also been stress-free and very smooth, including contact throughout, visits and deposit return. Therefore, I would highly recommend Lifestyle to anyone looking to rent in the area.PositiveResponsiveness, Quality, Professionalism
Miriam Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for your lovely review, we very much appreciate your time taken in writing this for our company.
β
β
β
β
β
5/5
GoogleWe just rented a very beautiful house in a very good area, the staff of the agency was very friendly, we received from them a gift of a new house too π₯³ professionals, they kept us informed all the time. we are glad that we rented with them, to hope that the next step will be to buy a house with them. thanks Andrada and IonutPositiveResponsiveness, Professionalism
Andrada Β· 9 January 2021
Agent replied Β· 8 January 2025
Andrada,
We would like to thank you for a lovely review you have taken the time to write. We wish you a lovely stay in your new home and welcome you back in the future if you wish again to use our services.
All the best,
Lifestyle
β
β
β
β
β
5/5
GoogleInitially Lifestyle were the agents for the house I rented, always dealt with issues/requests professionally and kept me updated.
Then I was able to buy the house and Lifestyle handled the whole transaction excellently, friendly and guided me through my first house sale from mortgage broker to completion and exchange in a really supportive way.
Andi Β· 26 October 2022
Agent replied Β· 25 October 2024
Thankyou very much for your lovely review
β
β
β
β
β
5/5
GoogleI rented a flat managed by Lifestyle in Bristol, remembering that I was new to the city. I was expecting some teething problems. There have been none. They are pro-active especially when it comes to safety and security and they are fully transparent in their dealings. I'm fortunate to have that dream combo of a landlord who is a lovely soul and property managers who are a great team.
Kamran Β· 4 December 2024
Agent replied Β· 11 December 2024
Kamran,
Thankyou for taking the time to give your thoughts on our company. We care about all people within our properties and glad you have received a service you are pleased with. All the best Lifestyle
β
β
β
β
β
5/5
GoogleWe purchased pur first home through Lifestyle. Cilla was especially helpful and extremely efficient. As buyers, we understand that agents work for the sellers. But the agents at Lifestyle wer always fair, understanding and very easy to communicate with. Will highly recommend them for anyone looking to rent/buy in the North Bristol/South Glocestershire area
S Β· 26 October 2022
Agent replied Β· 25 October 2024
Thanks SL!
β
β
β
β
β
5/5
GoogleVery pleased with the process from making an offer to handing over the keys. Especially felt that Derek made sure he was looking out for us as renters and making sure we knew what we were and were not responsible for, was very transparent about anything that needed fixing and gave all the information we needed to protect our deposit.
Pr Β· 26 October 2021
Agent replied Β· 25 October 2024
Thanks for your kind comments
β
β
β
β
β
5/5
GoogleI had a great experience with LifeStyle during my tenancy. The team was always professional, responsive, and supportive throughout the entire rental period. Any issues or questions I had were handled promptly, making my time renting with them stress-free. They were particularly helpful during the deposit repayment process, keeping me well-informed and ensuring everything was handled smoothly. I highly recommend LifeStyle for their excellent service and dedication to their tenants.
Said Β· 25 September 2024
Agent replied Β· 25 October 2024
Said,
We are delighted that you have been so happy with your time as a tenant through us. The property was handed back to us very well and we are thankful for your business and you are most welcome in the future should you wish to return to one of our properties. All the best for the future Said. Lifestyle
β
β
β
β
β
5/5
GoogleWhilst buying my first property Logan from the very first interaction was very helpful and gave me confidence. Same again with Cilla from the first phone call through to the many emails. They were both very responsive and put me at ease knowing everything was in safe hands! Thank you both for making a stressful situation somewhat easier to deal with. Would definitely recommend your services going forward.
Abbie Β· 1 November 2025
β
β
β
β
β
5/5
TrustpilotProbate Valuation
James from the Bradley Stoke office gave advice regarding a probate valuation on a local property. He visited as requested and was very professional and positive which was reassuring. A written valuation followed soon after his visit. Very pleased with the service.
Jill Β· 24 August 2025
Agent replied Β· 23 May 2026
You are more than welcome Jill. Best of luck to Barbara and yourself. You know where we are if you need and further assistance.
β
β
β
β
β
5/5
GoogleWe found Lifestyle to be very helpful during the purchase process. Cilla and James were very responsive and provided clarity and guidance throughout.
Omar Β· 22 September 2025
β
β
β
β
β
5/5
GoogleI met 'Gary' from Lifestyle ,Bradley stoke, today. He is extremely good, understand my situation and willing to offer properties to rent as per my need. I would like to provide my volunteer review as am impressed with the way he dealt and considered my request with almost respect and committed. I will be working with him in coming days to get my property to rent sorted.
Cake Β· 4 October 2024
Agent replied Β· 25 October 2024
Cake, Thankyou very much for your kind words. We are delighted that you are pleased with our services and we do our best to try and find suitable properties for all our customers and always welcome your business.
β
β
β
β
β
5/5
TrustpilotI had an excellent experience workingβ¦
I had an excellent experience working with LifestyleStateAgent. Their professionalism, attention to detail, and knowledge of the market made the entire process seamless. They were always available to answer my questions and went above and beyond to meet my needs. I felt well-supported throughout, and I am incredibly satisfied with the service provided. I highly recommend LifestyleStateAgent for anyone looking for a reliable and efficient estate agent.
Consumer Β· 4 October 2024
Agent replied Β· 23 October 2024
Thank you so much for your review. It's good to hear and we will continue to keep up our high standards of customer service. This is our focus, drive and aim!
β
β
β
β
β
5/5
GoogleLifestyle were the estate agents managing the property I recently bought. Although they were working for the seller, not me, they were really helpful and responsive, much more so than my solicitor. I found that they advocated for me, supported me and my completion date probably would have been delayed even further if they hadn't intervened.PositiveResponsiveness
Alina Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for your lovely review, we very much appreciate your time taken in writing this for our company.
β
β
β
β
β
5/5
GoogleUsed Lifestyle to rent a property and the service was 5* and so much better than other lettings agents I have used before. Derek was professional and caring and really listened to what I needed from the property. Everything was dealt with in a timely manner and meant I got my perfect property. Cannot recommend enough!PositiveProfessionalism
Rebecca Β· 26 October 2021
Agent replied Β· 25 October 2024
Rebecca, thanks for your kind words. Derek and the Letting team really do try to ensure the best levels of service are always provided. All the best for the future, The team here at Lifestyle
β
β
β
β
β
1/5
GoogleNot recommended. Very poor service. Make sure if you rent from them or decide to give them you property to manage they wonβt do it property as I rented a property from them and they never did inspection. They sent email to inspect the property but they did not turn up. As a tenant make sure you take all photos when you enter the property also check the report as they always put everything good before you enter so when you leave they try to take your deposit by finding anything. If I could give them zero I would not recommended for landlord neither for tenant
Tarik Β· 29 January 2024
Agent replied Β· 25 October 2024
Mr Derriche,
I'm disappointed you feel you had a bad experience. In general, when a tenancy is returned in a condition where there are damages, breakages and decorative degradation in short time frame, claims will be sought at deposit to recover such. The tenant will be offered a chance to accept costs or the Deposit Protection Service will arbitor claims between all parties. Pleasingly these issues are often understood when evidence is clear, if not a chance is offered to you to go to the deposit company to challenge the claim. We still welcome you to have a chat with the management at Lifestyle following your decision made. Regards Lifestyle
β
β
β
β
β
5/5
GoogleI rent a place with Lifestyle, the inspections are quick and easy. Alex who usually completes my inspections is good to talk to, respectful and a good laugh. They also helped me when I had a crazy situation, where I locked all of my keys, in the boot of my car with no way to get in at a funeral, so the car had to stay there the night. They sent someone to their office especially to provide me with some spares. Lifesavers.
Tom Β· 30 November 2023
Agent replied Β· 25 October 2024
Tom, we are thrilled you have enjoyed a good service from us here at Lifestyle. All customers, whether tenant or landlord are important to us and we hope you continue to be happy with our services here forward. All the best, Lifestyle
β
β
β
β
β
5/5
TrustpilotSell of rental property
We have had rental properties managed & sold by Lifestyle. We cannot praise the sales team of Cilla & James enough. They have tirelessly chased a legal maze of selling one property, keeping us informed every step of the way. Special thanks to Cilla
Nicholas Β· 21 December 2022
Agent replied Β· 23 October 2024
Thank you for your feedback. This is absolutely our aim and our drive is to sell properties as smoothly as we can. We appreciate it can be a very stressful time....
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.