Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic service, working for their customer.
From start to finish, Lifestyle Properties have been fantastic. After spending around five months on the market with our previous agent, we decided to seek fresh valuations. While many estate agents turned up with a typical sales pitch, James was completely different. He arrived well prepared, having clearly done his research, and he didn’t waste any time. Given the position we were in, he was upfront, honest and realistic about our next steps, and he offered a very competitive price to get our home sold. There was absolutely no pressure from him, just clear answers, genuine advice, and someone who was always only a phone call away.
Alicia · 3 February 2026
Agent replied · 22 September 2026
Thank you Alicia for such a detailed and positive review of our service. We really are happy that you are happy! Means everything to us.
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our first home through LifeStyle. James and Cilla were great throughout the process. We had some tricky solicitors to deal with, but they helped us navigate the whole thing, kept us constantly in the loop, and did a lot of the chasing on our behalf to get the purchase over the line.
Jake · 6 August 2026
Agent replied · 22 September 2026
Thank you for these words Jake. Now, make sure you enjoy your new home!!
★★★★★ 5/5
TrustpilotWe were very needy clients as we are…
We were very needy clients as we are based in Bradford and only had specific times available to visit properties in the Bristol area. Lifestyle were very accommodating and once we found the property for us they put time aside for us to revisit on a couple of occasions with no pressure to be in and out in a set time. Cilla, Logan and James were all fantastic, helpful and professional. 5 stars from the Hitchen family
H · 16 August 2026
★★★★★ 5/5
TrustpilotGreat local estate agent
Lifestyle have provided an excellent service from start to finish. From valuing the property through to completion cannot fault the service. Lifestyle know their market, provided a spot on valuation, we had lots of viewings and timely feedback. Communication was excellent, we felt they really were working hard for us. We appreciated James' strong negotiation skills to get us the best price for our property. Cilla was relentless in keeping the sale paperwork on track. Would highly recommend Lifestyle. Also, great value for money.
Lynn · 11 November 2025
Agent replied · 22 September 2026
You are very, very welcome!
★★★★★ 5/5
GoogleHuge thanks to Geri and Derick for their quick and professional help! I had a hot water issue, which turned out to be just a simple problem.I really appreciate that a person came so quickly to check and resolve it.Their swift action and willingness to assist are greatly appreciated. It’s reassuring to know that help is always available when needed.
Highly recommend this agency to anyone looking for both great homes and outstanding service!
Layana · 2 December 2025
Agent replied · 23 December 2025
Layana,
Thankyou so much. We always try and help here if we can and we are so pleased the team got it sorted. Wishing you a lovely Christmas. the team at Lifestyle
★★★★★ 5/5
TrustpilotProfessional service
I listed my house with Lifestyle in January and had an excellent experience working directly with the Director, James. He was incredibly positive about my property, particularly the recent renovations. Although my initial asking price was high, James was happy to give it a go and the professional photos and video marketing were outstanding.
AL · 22 April 2026
Agent replied · 22 September 2026
Thank you for your kind words. We will endeavour to keep our standards high!
★★★★★ 5/5
TrustpilotGreat Service!
I have recently completed two property purchases through Lifestyle. I am more than happy to add my voice to the positive reviews for this agent and to endorse their professionalism, knowledge and efficiency. For me, the real difference with Lifestyle is that the whole team put the customer at the heart of everything they do and take time to understand their client's needs. I plan to use Lifestyle to manage my rental properties and my experience so far leaves me confident of ongoing service excellence.
Kathryn · 31 August 2025
Agent replied · 22 October 2025
Thank you Kath for your kind and positive appraisal of our service. We will continue to work hard to keep up this level of service.
★★★★★ 5/5
GoogleJames and Cilla were very helpful from the start! The communication was clear and fast. Any question I had would be answered well within 24hrs usually within the hour! They were very supportive and helpful with a difficult situation at the top of the chain (nothing to do with lifestyle) they went out of their way to get answers, in a professional and knowledgeable manner. I would highly recommend lifestyle!
Bee · 25 November 2025
Agent replied · 23 December 2025
Thankyou so much for the thoughtful and pleasant review Bee. Wishing you all the very best. Lifestyle
★★★★★ 5/5
TrustpilotJames and Cilla, dream team!
James and Cilla were very helpful from the start! The communication was clear and fast. Any question I had would be answered well within 24hrs usually within the hour! They were very supportive and helpful with a difficult situation at the top of the chain (nothing to do with lifestyle) they went out of their way to get answers, in a professional and knowledgeable manner. I would highly recommend lifestyle!
Bee · 24 November 2025
Agent replied · 22 September 2026
Thank you muchly...!!
★★★★★ 5/5
Trustpilot5/5 ⭐️ buying our first house
We recently purchased our first property through Lifestyle Properties and couldn't be happier with the service. A huge thank you to James and Cilla for their incredibly quick responses throughout the entire process; they kept us informed every step of the way, which made everything feel much less stressful.
Loriana · 14 April 2026
Agent replied · 22 September 2026
You are very welcome! Enjoy your new home!
★★★★★ 5/5
TrustpilotProfessional and would definitely recommend.
James came to my house to do a valuation for probate purposes. His attendance was punctual and he presented as extremely knowledgeable about the current property market and house prices in the local area. James was extremely professional and empathetic throughout and a valuation was provided in a very quick time frame. Thank you James.
Mrs · 2 September 2026
★★★★★ 5/5
GoogleI have rented with lifestyle for 9+ years, we have been in our current home for 8.5 yrs, it had become tired and needed some updating. Reaching out to lifestyle to see if they could help facilitate this with low expectations my landlord would agree, Tom at lifestyle took it on as a project to get sorted for me. He has worked tirelessly with my landlady and I now have a freshly decorated home ready for Christmas. Tom is such an asset to Lifestyle, he’s extremely approachable and supportive. As tenants we are often not treated as the priority but Tom has left me feeling heard and seen. Thank you so much Tom.
Jess · 16 December 2025
★★★★★ 5/5
TrustpilotI’ve recently worked with Logan who…
I’ve recently worked with Logan who helped me and my partner purchase our first house. Logan has been super helpful, kind and proactive in helping us get our house. He has assisted with as many viewings we needed. James and Cilla have also been super helpful and communicative, making the whole process a whole lot easier.
BM · 7 September 2025
Agent replied · 22 October 2025
Thanks for your kind message and review of our service so far. We will ensure we keep these standards up and look forward to a smooth transaction for you.
★★★★★ 5/5
TrustpilotValuation and Rental Property
We’ve had a great experience with James and Cilla. They were very attentive, helpful, and took real interest in helping us with our valuation and rental side as well. Everything was explained clearly and professionally, and done very quickly. Would definitely recommend them.
Emre · 7 January 2026
Agent replied · 22 September 2026
Thank you. We aim to keep our standards and service high!
★★★★★ 5/5
GoogleI am extremely impressed with the exceptional service provided by Life Style Property Management. From start to finish, their team has been incredibly helpful, cooperative, and professional in managing my property. They go above and beyond to ensure everything runs smoothly, offering valuable advice and assistance whenever needed.
A special thanks to Kelly Flanagan and Ben Prescott, whose outstanding support made the entire process seamless. Kelly has been an excellent point of contact, always responsive, attentive to details, and genuinely committed to ensuring the best outcomes. Ben's expertise and advice were invaluable, providing peace of mind throughout the process.
The level of care and dedication from the team at Life Style Property Management is truly commendable. I highly recommend their services to anyone seeking reliable property management. Their professionalism and client-focused approach have made all the difference, and I look forward to continuing our partnership.
Thank you, Kelly and Ben, for your excellent service!
Upendra · 11 November 2024
Agent replied · 11 December 2024
Upendra,
Wow what can we say, but thankyou. Thankyou for your careful and specific response to the service you received from ourselves. We are ultimately only as good as the next day, bit this is certainly the all round experience we attempt to give all our customers whether you are selling , renting or using any of our services. All the best for the future, Lifestyle
★★★★★ 3/5
GoogleWe had an offer accepted on a coach house on Kemperleye Way, Bradley Stoke, in March 2025. Lifestyle were always quick to help and consistently chased the sellers, but the sellers themselves turned out to be a complete nightmare. After eight months of delays, excuses, and zero progress, we were forced to withdraw.
The whole situation caused us a lot of stress and financial loss. Lifestyle did everything they could from their side, and they often advised us to look for something else after many red flags, which we eventually did. My only criticism is that these sellers should have been vetted or audited more carefully before being put forward, as they clearly had no ability or intention to complete a sale. Overall, Lifestyle tried their best, but the sellers made the entire experience unworkable including getting new solicitors halfway through, and wanting to change land registery toward exchange, let alone not using computers. Something was very off.
To end on a positive note, Lifestyle have good properties and very good to get back to calls and emails. These things happen. Thats our experience. Thankyou.
Bill · 15 November 2025
★★★★★ 5/5
GoogleWe recently purchased a property in Frampton Cotterell, where Cilla was representing the seller. Although she had no formal obligation to us as the buyers, Cilla was consistently helpful, communicative, and proactive throughout the process. She kept us well-informed at every stage and went above and beyond what was expected of her in her role.
Cilla’s professionalism, warmth, and practical advice made a potentially stressful experience far more manageable. She was an absolute pleasure to deal with, and her support truly made a difference.
If we ever decide to sell our home in the future, we would be delighted to work with Cilla again. Here’s a well-earned virtual star for Cilla, you absolutely deserve it ★
Darren · 25 October 2025
★★★★★ 1/5
TrustpilotDO NOT USE!!!
This estate agents is only interested in your money! Communication is poor unless they are finacially motivated. Any work or maintanence we needed doing to the rental they were always slow to react and wouldn't do anything without persistent chasing up. Contract terms were frequently changed without much warning including fitting an topup electric meter we were never told how to use! Possesions I had kept in communal areas were also stolen by lifestyle's property management firm on 2 occasions! If you have a choice please do not use this estate agents we had nothing but trouble from them when renting!
Ryan · 14 March 2026
Agent replied · 22 September 2026
It is worth knowing that the letting agent works for the landlord and our hands will be tied unless the landlord is willing to accept maintenance works. We will always do our best and it's sad to see you were not happy with our service. We try and help and service all our customers, so always disappointing to read negative comments. We would be happy to discuss your issues further at anytime. We're here to help at the end of the day.
★★★★★ 1/5
GoogleFrom start to finish of dealing with this company, it has been trouble. They are very difficult to get ahold of and when you do finally get through to them, they show a lack of wanting to help you. We were told that we were not a priority and our move was pushed back due to them not getting tasks done in time even though we were in contact with them throughout the two months before the property move in date. When arriving to the property we were meant to be renting with them (on our move in date) we arrived to the property being in a disgusting state and looking like there had been squatters living in there. There were bugs everywhere and flies flying around the house, the carpet was mouldy, mouldy boxes outside the front of the house, wee stains up the walls, shower gel dripping down the shower, shower head broken, the house stunk of smoke with the ceiling having turned yellow from the amount of smoke that would have been consumed in the property. They completely failed their duty of care to allow a property to be let like this especially when we were moving with a baby. We had travelled from 3 hours away and had nowhere to live, with a move in van full of stuff. We lost hundreds of pounds due to their incompetence, that they still cannot recognise is their fault. Avoid this company.
Millie · 25 September 2024
Agent replied · 25 October 2024
Miss Porter,
Thanks for taking the time to review. We are always pleased to receive positive reviews but naturally we are disappointed to receive a negative review like anybody else. Especially as many are untruthful and do not share the full or even the true picture. In your situation we agree with your discontent and whilst this is a scarcely isolated incident we would like to put on record our apologies again.
It is true that your move with ourselves was set a while away and thus we work on a date order priority as do all agents, in what is our busiest time of the year.
We were advised just prior to our inventory preparation, an hour or so before your arrival that our client had confirmation their own contractors had completed all works necessary ready for your move and this was receipted work to our client.
On our arrival our colleague was dismayed with his findings. Naturally, you did not wish to take the tenancy and advised us of such. We liaised with the landlord after your refusal, of which the landlord agreed to emergency work through our own contractors. You still chose to not take tenancy of which we duly refunded you in full.
We have now taken measures to eradicate situations like this potentially reoccurring in the future .
★★★★★ 5/5
GoogleWe have a different situation to normal with a tenanted property whilst we are based overseas. The team at Lifestyle were well versed in the complexities of this, working with our property managers and tenants and keeping us up to date via email communication. They answered every question, offering great candid advice and had extremely competitive fees. They are extremely knowledgable about the local market in Bradley Stoke and surrounding areas, and we felt best represented by them over other estate agent chains in the area.
Katie · 19 October 2025
★★★★★ 5/5
TrustpilotComplex situation made easy
We have a different situation to normal with a tenanted property whilst we are based overseas. The team at Lifestyle were well versed in the complexities of this, working with our property managers and tenants and keeping us up to date via email communication. They answered every question, offering great candid advice and had extremely competitive fees. They are extremely knowledgable about the local market in Bradley Stoke and surrounding areas, and we felt best represented by them over other estate agent chains in the area.
Katie · 19 October 2025
★★★★★ 5/5
TrustpilotLong Term clients of Lifestyle for rental and sales.
We have been clients of Lifestyle for many years, firstly as landlords of a house that was let to several renters from 2013 onwards and finally as sellers when we recently sold the house. In both roles, Lifestyle did a first class job and we are very grateful for their advice, guidance and support. We would happily recommend them without reservation to anyone seeking their services
Mr · 10 June 2026
Agent replied · 22 September 2026
Thank you sir for your review. Your words are appreciated.
★★★★★ 5/5
TrustpilotLifestyle were exceptional!
Lifestyle were exceptional from the beginning to the end of our property sale and made the whole precess as painless as possible. They went out of their way to be helpful.
SK · 1 March 2026
Agent replied · 22 September 2026
You are welcome! It was our pleasure!
★★★★★ 5/5
GoogleI have used Life Style for letting and managing my 3 bed house and eventually selling it for me.
They are very professional and efficient with the personal touch.
I would recommend them for Letting or Buying/Selling properties.
They were very quick to get people through the door for both .
They keep constant communication by email and phone, so I knew what was happening.
I would recommend James and his team.
John · 8 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.