Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIf like me you thought that it really does not matter which agent you trust with your sale ( or purchase for that matter ) my advice is to think again.
We have just completed our second property sale with Edison Ford, and the process which is very often extended and time consuming was managed entirely by Edison Ford. We were kept informed of every stage and often when I telephoned to check where we were an email had already entered my inbox. We have dealt in both sales with Tanya Burrows who heads up the sales team and it is a credit to her that the sales have been smooth and effortless on our part. It would be difficult to put a higher recommendation on this company and its staff, therefore I recommend you take a look at Edison's in the first instance.
Chris Jones
Christopher · 26 October 2018
★★★★★ 5/5
GoogleMy husband and I were both really pleased with the service we received from Edison Ford. Not only did they do all they could to keep things moving throughout our purchase, but they totally went above and beyond to help us out. We had plenty of contact with them so we never felt out of the loop, it was great to have someone keeping us up to date with what was happening, especially as we are very new to the property buying process. A huge thank you for being so professional, kind and efficient.
Alice · 26 October 2018
★★★★★ 5/5
GoogleExcellent and professional service, the photos of our property really captured the feel of the house. They streamlined the whole process and helped with negotiating the price of our new property, they really took a lot of the stress out of moving.
Martin · 26 October 2019
Agent replied · 24 October 2024
Thank you Martin from all of the team at Edison Ford! It's been a pleasure working with you both. Best wishes in your new home.
★★★★★ 5/5
GoogleFantastic as always, very knowledgeable and professional service.
Riad · 23 June 2025
★★★★★ 5/5
GoogleEdison Ford were professional, reliable and efficient from start to finish. Tanya helped us to secure a quick sale of our home at an unexpectedly high price so that we could purchase our dream home. She was always available to deal with our queries no matter how small, which has continued post completion.PositiveResponsiveness, Quality, Professionalism, Value
Tanya · 25 October 2022
★★★★★ 5/5
GoogleExcellent service from everyone at Edison Ford, used them for many years as both my letting agent and the selling agent. Kathy and Tanya are both huge assets to the company and both enormously professional and knowledgeable in their respective fields. Couldn’t do enough to ensure all the tenancies and subsequent sale went without a hitch. Cannot recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Joanne · 25 October 2021
★★★★★ 5/5
GoogleThis firm was very professional and achieved a great price for my property. The selling agent, Tanya, was in constant communication with me and did everything possible to speed up the sale of my property and the purchase of my new home. I would definitely recommend the firm to anyone who is looking for a very good experience while dealing with a house sale and purchase.
Teresa · 25 October 2020
★★★★★ 5/5
GoogleEdison Ford are extremely professional, helpful and a pleasure to work with. Finding tenants for my house was quick, efficient and painless and I feel safe in the knowledge that my property is in safe hands while I am abroad.
Vicks · 26 October 2017
Agent replied · 24 October 2024
Thank you Victoria! We are all pleased to hear you're happy with the service we've provided so far, and of course we will make sure to keep it up!
★★★★★ 5/5
GoogleGreat company, always on the ball! A lot more than I can say for other insurance companies I tried to get quotes from!
Stephen · 10 October 2024
★★★★★ 5/5
GoogleI've just completed the sale of a property through Edison Ford Property and can honestly say that the whole process was managed superbly by them. I had just the right amount of contact with them during the process but was aware that if I needed more support then they were there to give it. The whole sale process was smooth and as stress free as a house sale can ever be!
Martin · 26 October 2017
★★★★★ 5/5
GoogleGreat Estate agents. The sales manager Tanya is really driven and professional.PositiveProfessionalism
Hayley · 25 October 2021
★★★★★ 5/5
GoogleExcellent service throughout the sale of our property, particularly in respect to keeping us informed of progress of the chain not directly related to our sale. We highly recommend this agent and would not hesitate to use them again.
Graeme · 25 October 2023
★★★★★ 5/5
FacebookI have rented a house from Edison Ford for four years now, any problems their maintenance team always comes out and fixes them really quickly. I recently had a rotting gate and fence panels - they have replaced the whole lot with really good quality fencing which has made my garden look great and will last a really long time, thank you guys you are the best, as always :)
Amy · 19 January 2017
★★★★★ 5/5
GoogleExceptional service throughout. Extremely helpful and easy to deal with.
Goes that extra mile to help relieve the stress
Jerry · 10 October 2024
★★★★★ 4/5
GoogleWe moved house in January. The process took approximately 6 months. We like to support local businesses so we chose Edison Ford. The team were always kind, helpful, knowledgeable and professional. I would certainly recommend their services.
Helen · 10 October 2023
★★★★★ 5/5
GoogleWe purchased a property with Tanya’s help and she was always professional and friendly , always keeping us updated and happy to help , would highly recommend them which is why we have gone back to them to rent out our property , and so far Kathy has supplied the same level of service.PositiveResponsiveness, Professionalism
Mandy · 25 October 2021
★★★★★ 5/5
GoogleAbsolutely could not fault Edison Ford for their service. From start to finish Tanya helped market and sell our property....we even purchased through them too! Our mortgage was also arranged through Edison Ford, which took all the hassle of trying to search and organise off our hands. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 25 October 2021
★★★★★ 5/5
GoogleWe had a complicated chain which threw up quite a few issues. Everyone we dealt with at Edison Ford were extremely helpful and worked hard to find solutions as problems came up. I highly recommend Edison Ford and would definitely use their services again if we ever move.PositiveQuality, Professionalism
Simon · 25 October 2021
★★★★★ 5/5
GoogleTanya helped us achieve the best possible price for our property. Edison Ford 's service was excellent, and the attention to detail outstanding. The high-quality photos in the marketing material were particularly of note and made the best of the house's features. The pictures really stood out from the crowd.
Matt · 25 October 2020
★★★★★ 5/5
GoogleNo complaints - prompt and efficient service.
Sonia · 10 October 2024
★★★★★ 5/5
GoogleAmazing service throughout the sale of my house. Kept up to date throughout the process and would highly recommend Edison Ford to friends and family
Joel · 10 October 2023
★★★★★ 5/5
FacebookI have been renting my property in oak Close through Edison Ford, and have always been impressed how quickly they have always dealt with new lettings.Also any maintenance issues have been done quickly and efficiently by their very friendly maintenance guys.
It certainly has made renting out my property a painless experience-definitely recommend them!
Carl · 28 November 2016
★★★★★ 1/5
GoogleAwful. Avoiding my phone calls and emails because I need them to do some maintenance work. Communication has also been terrible.
Thomas · 26 October 2017
Agent replied · 24 October 2024
Hi Thomas,
Your review is very unfair and misleading, as you know, we don’t own this property, we manage it for the landlord. Since you have moved in we have done our best to help you and have acted as a go-between for you and your landlord. We can’t carry out work on this property unless the landlord authorises it.
The staff member you emailed was on a day off and it’s unreasonable for you to expect an immediate response to your emails at all time. No one has avoided you and communication has been fine. Please note that staff here are more than entitled to a day off, therefore, an email not being responded to for 24 hours is acceptable, especially as we responded to you within an hour of the staff member’s return.
To say we are awful is very unreasonable and also demotivating for the staff here. We can’t give you everything you want, it’s not our decision which you, of course know that, so we can only assume you have given us a bad review because you are frustrated that you can’t get what you want.
Since you have moved in you’ve had a new cooker supplied, delivered and fitted by your landlord, the ceiling roses have been re-attached where necessary and your landlord has agreed to supply a new shed as the replacement for the existing damaged shed in the garden. We are aware that the shower that is not working is booked in for repair and that the landlord has booked in his own operatives to get this work done. We really do look out for our tenants but we are not always able to get work done and authorised immediately as it’s not always in our control.
We ask that for anyone reading this review, please make your own decision on how relevant this review is, we believe it was a review made in spite and frustration and was designed to elicit a favourable response when in reality it will probably have exactly the opposite response with the staff here and has little bearing on the reality of the situation.
Please draw your own conclusions.
Thank you,
Edison Ford
★★★★★ 5/5
GoogleBest letting agents I’ve ever dealt with, always professional and polite. Whenever there’s an issue with the property they rectify it very quick.
Harrison · 10 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
