Trusted Agent profile Β· South Gloucestershire

Edison Ford Property South Gloucestershire reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

124 reviews across 2 platforms

21 Station Road, Yate, Bristol, BS37 5HT, South Gloucestershire, BS37 5HT

Edison Ford Property's office in South Gloucestershire, at 21 Station Road, is rated 4.5 out of 5 across 124 reviews on two platforms, including 118 Google reviews rated 4.6.

Google logo

4.6 / 5

118

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.

5/5

Google

What can I say Brilliant ! Went over and above thank you all especially Grace Definitely Use Edison and Ford Property! 🌻 …

Margaret Β· 10 October 2025

5/5

Google

Becky was incredibly helpful with our remortgage and original mortgage. She always puts together clear and concise options for us that were easy to understand, very professional service would recommend to anyone!

Karl Β· 15 June 2025

1/5

Facebook

Tanya is so rude, unhelpful and patronising. Awful agent to buy a property from. I have never been so dis respected. AVOID!

Nichola Β· 23 September 2025

1/5

Google

Found our dream house unfortunately it was listed with Edison Ford! We had the pleasure of dealing with Tanya. She was rude, aggressive, and made us feel inadequate throughout the whole process. I made it clear how we felt and the way she was conducting herself a few time but it did not change. She made an already stressful process even harder and most definitely not enjoyable. If it wasn’t the perfect house with no compromises I would have pulled out the process because of her. She’s got a bad reputation throughout the local estate agents and I’d stay well clear. It maybe great to sell a house with them as they want the money but a terrible estate agent to buy from which is a bit weird as that’s their job, to sell property!

Tony Β· 6 June 2025

5/5

Google

Absolutely fantastic service from all at Edison Ford ! Especially Becky who was totally brilliant! I cannot recommend Becky enough, she truly was there at every step and even when we faced difficulties with our application she was always there to help. All questions were answered quickly and efficiently nothing was too much trouble for Becky ! I totally recommend Edison Ford for any Mortgage and insurances, thank you also to Steve who sorted our insurance out with no hassle too!

D Β· 25 October 2022

5/5

Google

We have had great pleasure is selling our house through Edison Ford , Grace and Tanya who we have been dealing with are very professional in what they do , they have always been on the end of the phone with any questions we may of had , they kept us up to date on a daily and weekly basis of any news regarding the sale of our house , it has really been a great pleasure to have used Edison Ford , we would 110% recommend Edison Ford to anybody looking to sale or buy , once again thanks for all you have done

Scott Β· 25 October 2023

Agent replied Β· 24 October 2024

Thanks Scott , it was a pleasure to help

5/5

Google

As ever top-notch financial advice for what was a relatively complex set of personal/financial circumstances this time around. Edison Ford will listen and provide an arrange of viable options clearly based upon a deep understanding of the property market and associated products. Been providing Mike many financial challenges over the years, but he never ceases to come up with a solution. Becky is always totally professional and is always friendly & responsive. Totally recommend these guys!

Tony Β· 25 October 2022

5/5

Google

Great at replying to emails and keeping me informed on the process. Very happy, would use again

Will Β· 3 October 2026

5/5

Google

Becky & Mike have helped me with the mortgage on my flat since I bought it and Becky has recently helped me secure a fantastic re-mortgage deal. They go out of their way to make sure you get the best deal, and have been helping me over the last 6 months whilst rates have dropped, and my existing rate still stood. Thanks again! 😊 …

Peter Β· 23 July 2025

5/5

Google

Edison Ford were the agent for the property we recently purchased. I was really impressed with the team and in particular Tanya who was extremely proactive in trying to resolve problems and ensure the sale took place on time.

Caroline Β· 10 October 2024

5/5

Google

Superb service received from the whole team at Edison Ford. They also arranged our mortgage which went incredibly smoothly. From the initial visit, great photos and feedback following buyer visits. They managed to sell our house to the first viewers and we completed very quickly without any issues, despite tight timescale. Would highly recommend using them.

Julian Β· 15 October 2025

5/5

Google

We would highly recommend Tanya at Edison Ford following the recent sale of our property in which she achieved us the best possible price. She was absolutely brilliant throughout the whole process, kept us up to date at all points, always on hand to answer any queries and helped us through to completion during a very uncertain time. The photos taken by Edison Ford to promote the property were stunning and all marketing materials were very high quality.

Chloe Β· 25 October 2020

5/5

Google

As always, great service from Edison Ford, throughout the letting, marketing and sale of my property. Over the yrs they have managed my property, promptly sorted any issues that have arose and when I was considering selling offered solid market advise and a great pre and post sale service. Personal thanks to Kathy, Tanya, Steve and the remainder of the team for making the process hassle free.PositiveResponsiveness, Quality, Professionalism, Value

Lucy Β· 25 October 2021

5/5

Google

I used Edison Ford to sell my property I would easily recommend them. They were easy to work with, very communicative and they proactively improved my listing based on the engagement they were seeing. No complaints on my side!

Daisy Β· 10 January 2026

5/5

Facebook

Sold my house within a couple of days as Tony already had a first-time buyer lined up looking for a property just like mine. My price expectation was exceeded with the first offer, which I accepted! Since then Kim has been an invaluable help in assisting with my purchase through another local agent. She has gone above and beyond the call of duty, chasing other agents to try and move the chain along, liaising with the agent I am buying with when I was too stressed too, offering a sympathetic ear, advice, and backing me up when a had a major problem with said agent. She's an absolute star, fantastic at her job and always friendly and personable. If only all estate agents could be like her! Another mention for the maintenance team who called round to the house I am buying to offer their opinion on the condition of the guttering, completely free of charge. great service all round. Thanks, Edison Ford!

Claire Β· 2 May 2015

5/5

Google

Simply the best Estate Agent I have ever dealt with. Thank you Tanya, Grace, and all the team in Yate for handling the sale so well.

Ken Β· 10 October 2024

5/5

Google

Me and my partner dealt with Edison Ford as the buyer of a property they were selling. Throughout the process they were very responsive and pushed solicitors on both sides to ensure a swift exchange and completion (around 2 months end to end). I would be happy to work with Edison Ford again in a buying or selling capacity and would recommend them to friends and family. Thank you for all your help.

Lewis Β· 10 October 2024

1/5

Facebook

Worst estate agent I’ve ever dealt with! I rented a house from Edison Ford back in 2015 we was only there for 6 months and it was a absolute nightmare from the day we moved in until we moved out, starting with the moving in day I wasn’t given the correct keys to half of the house so I wasn’t able to access the garage from the front, the house had not been cleaned since the last tenants moved out leaving cat hair everywhere poo in the garden the windows were a mess and all the cupboards in the kitchen were disgusting! The whole house needed cleaning before we even thought about putting our stuff in it (not what you want when you’re moving into a new home) anyway moving on there was maintenance issues we reported within a week of living there hoping to get fixed one of which was the oven door didn’t shut properly we reported this several times and not once did anyone even come out to look, whilst our time there we were hoping to buy a property we found a lovely home being sold by Edison Ford and their service on that was just as bad as their rentals we put a offer in on a house and one month later after chasing it up every couple of days they still wouldn’t say if our offer had been accepted or rejected, luckily another house came up which we liked (not through Edison Ford) we put a offer in and that afternoon it was accepted, we handed in our notice at the rental all ok, then to be charged when we move out because we didn’t have the carpets professionally cleaned we left the house ten times cleaner when we left compared to when we moved in having no pets or kids so to be charged for something that wasn’t done when we moved in is poor service, even when the contracter turned up to clean the carpets he said they don’t need doing really, I’ve dealt with many estate agents over the years which have all been fine and really highlighted how poor Edison Ford operate, I would never use them again and advise anyone else to steer well clear to avoid disappointment! 1 star is to much for this shambles of an estate agent.

Chris Β· 2 March 2021

Agent replied Β· 17 October 2025

We take any negative feedback seriously here at Edison Ford. For something that supposedly happened nearly 6 years ago, we are somewhat surprised to see this review. We pride ourselves on our excellent customer feedback having an average rating of 4.7/5 on Google and 4.8/5 on AllAgents from a range of different clients including existing tenants, buyers, landlords and sellers. Here is just one example of a public Google review from an existing tenant: "I have found Edison Ford to be both professional and efficient with the service they offer to tenants. I dealt with Kathy mainly and she was always helpful and friendly. They care about their tenants and I would recommend the company to anyone looking to rent a property" Considering this was back in 2015, If there was a genuine issue, this person could have submitted a formal complaint at the time or any time since then and of course used the industry Ombudsman. Unfortunately, it is difficult for us to comment on this review due to the time since. As with all things in life, there are two sides to every story. On the strength of all the other reviews we have received giving extremely positive feedback, we will have to let you decide whether this is respectful of the truth and an accurate representation of our current service.

5/5

Google

We started using Edison Ford, then known as the Rented Property Agency, in 1993, when we unexpectedly found we had to rent out a small house, and until next month, when our situation changes, continued to use them. Our son also is both a highly satisfied landlord and a tenant with them. We also use Edison Ford Insurance Brokers. We wanted to employ a small local firm and the decision was a wise one. We have been impressed by their unfailing good advice and their personal touch, professionalism and integrity. They are almost always quick to respond to difficulties. Repairs are carried out at a reasonable price and to a reasonable standard. They are ready to discuss the ins and outs of different approaches to redecoration or the replacement of appliances. What we would like to stress is that they take very seriously their equal duty to landlord and tenant. As landlords we have come to appreciate that. They have been discerning in recommending good tenants to us and, on one occasion, managing the difficulties that one of our tenants found themselves in, to mutual advantage. And in 26 years we have had to leave a property untenanted for a total of less than a month. The usual disclaimer: we offered to recommend Edison Ford; this review is not just written at their suggestion.

Digby Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you Digby and Anne on behalf of the team here, that’s an absolutely lovely review and I’ll be sure to pass this on to my colleagues who I know you have worked with extremely closely over the past 20 years - Peter.

5/5

Google

Was my first choice Very friendly and professional Was kept up to date with all on going process Got full asking price and was helped with all legal papers as and when needed

Dean Β· 10 October 2023

5/5

Google

We used Edison Ford as our letting agent for 12+ years and then eventually our contract came to an end when we sold through them too. We moved overseas for work and used the team to find us tenants. Well they were perfect! Kept the place so nice, paid on time, were there for a very long time. Any time there were any little repairs etc needed, the EF team took care of it quickly and at an affordable rate. Now we are are overseas permanently and the EF team sold the house for us too. Great service all round. They literally did everything for us and made living overseas so much easier knowing we didn't have to worry about a thing. Highly recommended.

Deby Β· 10 October 2023

5/5

Google

We’ve used Edison Ford twice now with regards to Property Sales and couldn’t be happier with the service we received. Tanya & Grace make a dream team - we were kept regularly updated at every stage of the process & if we had a question or query it was quickly responded too. I wouldn’t hesitate to use Edison Ford again.

Catrina Β· 10 October 2024

5/5

Google

Edison Ford have been brilliant and have been so helpful. Becky has been brilliant and has answered all of our questions and made securing a mortgage much easier. Highly recommend.

Georgia Β· 10 October 2023

5/5

Google

I chose Edison Ford because I appreciated the honesty during the appraisal and was convinced that the team would provide a more personal listing and strong after prospective sale service. My decision was vindicated fully. Thank you for your efforts

Alan Β· 10 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Edison Ford Property's Google reviews
The Trusted Agent

Is this your office? Claim your page.