Every review we hold for the South East Hampshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCustomer service is diabolical!
I was trying to buy a house, they regularly cancelled viewings When I was outside the property, insisted I used quotes from their builders which took two weeks, and when I called to chase the person dealing was never available (at times I even heard them say, tell them I'm out the office).
When I got a quote for work needed in the property (to factor into the purchase price) they claimed a builder went out, but when I called him he hadn't, and the figure they made up was 2000 less than what the work cost!
I'm just thankful as a buyer I didn't have to pay them, I just felt sorry for the seller as they made buying the house a very long process!
Stay away! They are all extremely rude and made the house buying process very stressful!
Daniel · 22 June 2017
★★★★★ 5/5
GoogleFrom 1st contact with Adam, to viewing with Dylan, to mortgage with Alex and admin from Sue to handover with Holly not a thing was missed. Thankyou both on you help in buying our 1st house, we are all very grateful
Russell · 16 April 2024
★★★★★ 5/5
GoogleReally great service, a
very helpful team of people who always kept us informed at every step of the process of purchasing our first home. Would highly recommend :)
Hannah · 28 September 2024
★★★★★ 5/5
GoogleJack and all the others at Jeffries, North end were absolutely brilliant. Our move to completion became a very long and drawn out affair but they all kept on working hard for us with an extremely high level of professionalism and consideration. I would recommend them wholeheartedly as a team and as individuals. Don’t doubt it, these guys are excellent.
Barry · 21 June 2022
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Jeffries North End who dealt with the sale my house. From the valuation to the sale going through, they were extremely professional and proactive. We always knew what was going on, they kept us up to date all the time so we didn't feel left in the dark. I would have no hesitation in recommending Jeffries to anyone!
J · 21 June 2020
★★★★★ 1/5
GoogleHorrible agency. We booked a viewing with them and 2h before they called to say that we need a decision in principle (and of course offered to get us one if we wanted to go on with the viewing). We assured them we'll have it within the hour, called our advisor, and when we called back 5 minutes later they had magically given our slots to someone else. So lame.
Andreas · 22 June 2018
★★★★★ 5/5
GoogleI bought my first property through J&D, they are all very helpful and professional and I am now happy to be settled into my first home. From having my offer accepted to moving in took 7 months in my case, it was stressful at times …
Alex · 16 April 2023
★★★★★ 5/5
GoogleSo far so good! Sold my property with ease and bought from them also. Really knowledgeable and friendly staff making the experience that little bit less stressful. The North End team, Adam, Jack, Michael, Harry and Holly (sorry if I’ve missed anyone) really are on the ball and keep you updated every step of the way! Thanks guys and gals!!!
Laura · 21 June 2021
★★★★★ 5/5
GoogleThankyou all
So much for the hard work you gave us in our move from Peterborough to Portsmouth. Holly ,Jack , Matt and Colleen . It hasn’t been an easy time for everyone. My nagging didn’t help
But you all came through for us and we have now moved . Thankyou all . It’s been a tough 2020’ 😀
Geri · 21 June 2021
★★★★★ 1/5
GoogleAll they care about is making there commission they even lie about parts of the property and when you have a surveyor in and it highlights the issue they say that the surveyor must be wrong and then keep pushing you to complete a sale I would recommend you avoid this branch
George · 21 June 2022
★★★★★ 5/5
GoogleI'm so glad we chose to use Jeffries. Although we were panicking with delays that were out of everyones hands, it actually ended up being the quickest move we've experienced.
The staff were all very helpful throughout the process and hooked us up with top rated services.
Jane · 11 November 2022
★★★★★ 1/5
GooglePoor organisation from the company booking a viewing on the wrong week and therefore losing me a potential property, disappointing service
Robbie · 16 April 2024
★★★★★ 5/5
GoogleI have been with Jeffries for a number of years their lettings team are amazing, if you are thinking of letting out your property their advice and support are second to none.
The sales team are also friendly and helpful and go the extra mile to find or sell your property, thank you. 👍👍🏡
Justin · 21 June 2020
★★★★★ 5/5
GoogleGreat staff very helpful and diligent, also pleasant to talk to unlike some leaders of the pack 👍 I would recommend jeffries to anyone who is looking to rent or buy x …
B · 21 June 2023
★★★★★ 5/5
GoogleI have dealt with Jeffries Multiple times over the last 2 years and each time they have been brilliant, Dylan Smith in particular has always been professional and called back whenever requested 5*.
Dean · 16 April 2023
★★★★★ 5/5
GoogleGreat staff very helpful and diligent, also pleasant to talk to unlike some leaders of the pack 👍 I would recommend jeffries to anyone who is looking to rent or buy x …
Irish · 16 April 2023
★★★★★ 5/5
GoogleI am so pleased that I used Jeffries Dibbens! They have been so helpful all the way through my sale and always returned my calls. …
Jane · 16 April 2023
★★★★★ 5/5
GoogleThe agents are lovely and very helpful😍 …
Karis · 16 April 2024
★★★★★ 5/5
GoogleVery helpful staff. Would highly recommend
Atumm · 16 April 2024
★★★★★ 5/5
GoogleFantastic service when selling my late Nan's home. Great communication, understanding and service throughout. We would highly recommend and will use J&D again in the future.PositiveResponsiveness, Professionalism
MARIE · 21 June 2022
★★★★★ 5/5
GoogleUsed the North End branch for 2 sales and a purchase within the last 28 months and we are very happy with the service we have received. I would highly recommend them.PositiveResponsiveness, Professionalism
D · 21 June 2021
★★★★★ 1/5
GoogleLisa chamberlain not Brett
Jeffries & Dibbens Estate Agents avoid these clowns at all costs !!!!! …
Lisa · 16 April 2023
★★★★★ 1/5
GoogleAppalling customer service and severely lacking in both professionalism and basic manners. From providing incorrect initial information to an unenthusiastic exchange, my experience with Jeffries was truly awful and genuinely insulting.
Al · 21 June 2021
★★★★★ 1/5
GoogleNot helpful . Just by name . I think unprofessional stuff . When you get any house or flat can contact for view they will not response . I recommend never go there for registration.
Niir · 21 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
