Trusted Agent profile
★★★★★
119 reviews across 1 platform
112-114 London Road, Portsmouth, South East Hampshire PO2 0LZ
Jeffries and Dibbens Estate and Lettings Agents's South East Hampshire office at 112-114 London Road is rated 3.9 out of 5 across 119 reviews on 1 platform, including 119 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the South East Hampshire office, from every platform, shown as written. First names only.
5/5
GoogleWe used Jeffries for our sale & purchase which completed today and the process couldn’t have been any easier! The team at Jeffries are brilliant, very attentive whilst we were on our property search and so friendly throughout! Nothing was too much trouble at all. Shout out to Holly & Harry you guys are great! I would recommend Jeffries Portsmouth for your next house move! ☺️
5/5
GoogleI have been using Jeffries now for over 10 years for buying and selling houses and the staff have always been amazing and very professional and Adam the manager runs a very good office They recently sold a property for me and the process was easy from start to finish Very happy Thank you Sean I would never use another agent in Portsmouth for me Jeffries is the best and there fees are always fare
5/5
GoogleRecently sold my house with Jeffries, great service especially Holly who went above and beyond. She was so helpful from start to finish nothing was too much trouble for her. She always replied promptly and kept me updated on everything. She kept me sane through everything that cropped up. She deserves a medal. Holly you were amazing !!!
5/5
GoogleThis is the 5th time I’ve used Jeffries & Dibbens North End to move in the last 25yrs and 4th time buying with them. Although this was the first time for 12 years, they’re still as good as they’ve ever been. I cannot recommend them enough. Adam, Holly, Harry & Nicola were all brilliant and quick to respond to any enquiries and kept us updated throughout the process, pushing to complete the sale when others were dragging their heels. You only have to look in the area to see the amount of Jeffries sold boards to realise they’re a smart choice! Thanks again, if we ever move again you have my business.
5/5
GoogleWe sold through Jeffries over 12 years ago and decided to use them again this time round. Jeffies have been amazing from start to finish. No hassle, honest, reliable and professional. Everyone we spoke to have been great, especially Harry and Holly. They have always been on the end of the phone and shown professionalism throughout. Thankyou so much for helping us with our journey, it is very much appreciated and without you it would not have been possible ❤️
5/5
GoogleJust completed a house purchase this Friday. I used J&D for the entire process. I am a FTB and had lots of questions about the process and they were super helpful. Holly was brilliant at keeping me informed of whats happening and liaising between me and the sellers. Hopefully I wont need an EA for several years but I would use them again!
1/5
GoogleI had a very negative experience with this branch of Jefferies & Dibbens. I had already booked a viewing with them for Friday at 3pm. That morning, I phoned to ask if it might be possible to view the property earlier. Instead of helping with my request, the person I spoke to, who introduced himself as “Adam”, immediately started questioning me about my mortgage. I was honestly gobsmacked. I didn’t explain anything further because I don’t believe I should have to justify myself when I had a confirmed viewing already booked, and certainly not in such an abrupt and rude manner. What makes this even more absurd is that only two weeks ago I put in an offer with the very same company, at a different branch, and there was no issue whatsoever. And earlier this year, when I put in another offer, Jefferies & Dibbens even contacted my broker directly and confirmed everything. I have never had a problem with my mortgage position, and yet on this call I was treated as though I wasn’t eligible to buy at all. The way “Adam” handled the call made me feel as if he had already decided I couldn’t afford the property, which was insulting and baseless. The flat I wanted to view was £169,000, my previous mortgage in principle was far higher than this. When I asked to speak to a manager, “Adam” claimed he was the manager, refused to give me his surname, and flatly refused to let me view the property. Instead of being treated as a genuine buyer, I was spoken to rudely, interrogated unnecessarily, and denied a viewing that had already been arranged. Jefferies & Dibbens have lost a serious, motivated buyer because of this behaviour. This was by far the worst experience I’ve had with an estate agent, and I would strongly caution others about dealing with this branch.
5/5
GoogleFrom start to finish Jeffries provided a 1st class service in what at times was very stressful for myself in trying to find the right house with very few properties on the market . The patience , understanding and kindness they showed too me was excellent. Adam and the team aren’t like any estate agents they take time to get too know you and there is no pressure from them . Special thanks must go too Harry , who dealt with the sell of my house from start to finish . Thanks Harry you kept me sane during a stressful time . I would highly recommend this estate agents without hesitation.
1/5
GoogleI had the horrible experience of dealing with Brenda. She was vile, rude and lied about the facts of GDPR law trying to get more data from me than needed. That’s not OK. I was firm and gave only what I knew she needed. She makes it impossible to book appointments. Told me I had a firm arrangement and of course cancelled on the day knowing I had travelled from London. She seemed to enjoy my inconvenience and the moment of small power achieved over another person. That’s not a trait any human should harbour. She is a genuinely nasty personality and enjoyed interrupting every sentence of mine mostly to tell me I was talking over her. We have all met this type of person but these Karens are making a tough time in life for us all, even worse. And they get pleasure from that. Brenda does NOT deserve a job when there are so many hard working and kind people seeking work who would be only too glad to be friendly and helpful. This reflects on this whole chain - admittedly only a dozen or so branches. But perhaps the most unpleasant estate agent to date. Claimed she is inundated with work and so didn’t have to make additional effort when I suggested some property networking events. Rudely said she was too busy and wouldn’t “go out touting for business”. I’d call it marketing and networking with developers - but on reflection no one should have this woman inflicted on their event. Nasty woman with an angry and mean spirited personality. Such a waste of a good job someone would love. Such a dreadful agency for permitting this aggression and dire rudeness. Zero stars if I could. Negative even.
We welcome constructive criticism, however in your case we can't understand your reaction to the fact we ask simple security questions. As discussed we completely understand and comply to our GDPR obligations.
1/5
GoogleI was in the process of buying my property and the service from Jeffries was awful I feel they went very unhelpful. Also when I tried viewing the property they didn’t want me to go view it and once we completed and were allowed to view it I realised the garden it was full of animal poo and that they were purposefully trying to not let me view it. Iv brought a few properties and this was worst experience I have had with any an estate agent. His name was Harry and he was condescending very time I was on the phone to him. Would not recommend the Estate agent as well any of their other services.
5/5
GoogleHad a lot of questions as a first time buyer and I had them answered quickly. I dealt with Harry and Owen and they went above and beyond to get things done. Top top blokes. Would use them again Tommorow!
5/5
GoogleI recently sold and bought a house through Jeffries Northend office and was very impressed with the professional manner in which Harry conducted himself. The process was quite complicated due to the long chain however Harry was so accommodating and patient and went out of his way on several occasions and kept us up to date with every stage. We highly recommend Jeffries estate agents!
1/5
GoogleIt was the first time I put my house on the market. I had told the agent, I’m not desperate for a sale and unless I get a set price, I will take it off the market. Jeffries handled the sale of my house terribly. A lot of viewers, but no genuine buyers, who could afford it. Some of the offers were over 30 k below asking price. I felt pressured by the agent to accept it, even though it had only been in the market for a few days. Agent kept saying someone’s name, who doesn’t live at the property anymore, or had ANY legal rights to it, and asking why I didn’t let him make this alteration to the house or the other!!!! How they knew it, I have no idea, but it was very very creepy! Needless to say, I took my property off the market immediately. I do not intend to work with Jaffries ever in the future because it didn’t feel, they were working for me, even though I was the one who chose to give them my custom. As it stands, I’m glad I didn’t sell and not planning on it at all.NegativeQuality, Professionalism, Value
5/5
GoogleWe put our house on the market back in June 2020 and within a couple of weeks, we sold! Unfortunately, it took us 10 months and quite a few bumps in the road to completion. But, the team at Jeffries were amazing the whole time. They were chasing solicitors and the rest of the chain for information all the time and it was such a big help! Huge thank you to Holly especially for helping in the last few weeks. We are now a week in our new home and loving it 😊Jodi & Dan x
5/5
GoogleThe team at Jeffries offer a 5* service unlike many local estate agents that we have dealt with. Adam, Jack, Harry all of the team and especially Holly have gone above and beyond in assisting us in the sale/purchase of our property during these uncertain times. The customer service is more than professional the team really care and do whatever it takes with reassurance. They have been communicating with us every step of the way to help us achieve our dream home. We are very grateful and would not hesitate to recommend Jeffries, thank you so much. Mr and Mrs KnightPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCouldn’t fault the service I received, communication was great throughout. I was aware of the progression of the sale as it unfolded. Thank you Adam.
5/5
GoogleI'd recommend Jeffries North End for anyone selling their place. We sold our flat during a period which is unsettling for people and a very busy time for the industry. The process from Jeffries was pain free and any issues were dealt with quickly and professionally. Each member of staff from each process settled any nerves. A special mention to Mike and Holly who we dealt with most, they were excellent, thank you.PositiveProfessionalism
5/5
GoogleI've recently bought my first home and the whole process was such a breeze :) These guys are the best, professional and genuinley lovely people. They truly look after their clients and go above and beyond. If you're looking for a property to pruchase, I would highly recommed Jeffries & Dibbens ! Thank you Team :) X
1/5
GoogleDO NOT USE JEFFRIES.... I have unfortunately had 2 bad experiences with Jeffries now, so am quite confident they are just purely money hungry liars with no conscience. Experience 1: Fresh out of University, arranging my first let with 2 friends, we were shown a house that was quirky, large and close to the centre of town. It seemed there was a bit of work to be done inside as it was a bit drab, but Jeffries sincerely promised us this would all be taken care of prior to us moving in.... well that was a massive lie. There were plants growing THROUGH the back door, dirt and mould everywhere and it was just generally filthy. My Dad was absolutely furious on move in day, so accompanied me to Jeffries to speak to them, the lady we spoke to was nothing short of a nasty cow. She was rude, clearly didn't care and tried to say we were lying about the state of the property because my Dads camera he'd used to take pictures did not have date stamps.... even though we'd only received the keys that day. I stayed in that house for 10 months and there were no end of problems, they never repaired anything, didn't care about us and were just appalling human beings at every chance we had to speak to them. Fast forward 6 years to now.... Experience 2: My partner and I found a lovely 2 bedroom flat which was owned by a family friend of his. From the get go, the family friend had said she was happy for us to take the property as the new tenants but was waiting to exchange as it was a buy-to-let. Jeffries, sniffing that they may lose some commission, ignored my partners request to cancel viewings and deliberately let the property to someone else, behind all of our backs. Knowing full well that the landlord wanted us to move in. This was a particular lady in Jeffries North End office that's behaved in this manner. I believe her name is Kate although I will correct if I am wrong. She was ruffling everyones feathers and stressing the poor land lady out by telling her lies, all just to get some commission. She should be ashamed of herself. I am absolutely appalled that she would use these tactics to manipulate and scheme against innocent people all to make herself look good. If I could get her sacked I would, but I know that if I were to tell Jeffries this directly I would likely get laughed out of the room as they don't really care. They are all as bad as each other. Short message of review: Don't use Jeffries they will lie to you and they only care about themselves. They are inhuman.
5/5
GoogleWe recently sold our house on Guildford Road with Jeffries and I would not hesitate to use them again. Exceptional service from start to finish from the whole team. I must say Harry especially was very efficient and friendly, and kept us up to date constantly throughout the process. I can’t thank them enough!
5/5
GoogleGreat service from this company who made the whole sale easy and were so professional and respectful. Holly who managed the sale kept us informed and up to date constantly and sorted out a few issues that allowed us to proceed. Friendly and completely great at her job. Thankyou all.
5/5
GoogleI bought a house through these agents. They went above and beyond to make what was a difficult purchase extremely stress free! There constant professional support was amazing. From Adam the manager and all his amazing team especially Nikki …
5/5
GoogleBeing FTB, the whole process could have been daunting, but Harry, Owen, Dylan and Holly did a fantastic job and made buying a house a pleasure. From the first viewing through to completion, we were in safe hands with great communication. Very helpful and took much of the stress away. Highly recommend.
5/5
GoogleJefferies were brilliant. Really helpful during a stressful situation with a housing association that were dragging their heels. They sold my flat within 3 days of it going on the market, and then I bought a house through them also. They were fully engaged the whole time which eased my stress. Thank you!
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Jeffries and Dibbens Estate and Lettings Agents's South East Hampshire office has 119 reviews across 1 platform: 119 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Jeffries and Dibbens Estate and Lettings Agents is rated 3.9 out of 5 across all 119 reviews, and 3.9 out of 5 on Google from 119 reviews, checked 9 October 2026.
Jeffries and Dibbens Estate and Lettings Agents, 112-114 London Road, Portsmouth, South East Hampshire PO2 0LZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.