Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent professional Service
Excellent professional Service from Sam and the team. Would highly recommend that you trust them with with the sale of your property. Understand the local market and keep you informed throughout the process.
Mr · 16 April 2020
Agent replied · 12 June 2024
Thank you for your valued custom and review.
★★★★★ 5/5
TrustpilotSuperhero Aimee
Aimee was proactive, helpful and understanding of my situation. She made the whole process extremely easy. A true superhero.
Arthur · 22 October 2022
Agent replied · 11 June 2024
Thank you for your valued business and review, Aimee will be delighted with your comments.
★★★★★ 5/5
TrustpilotCouldnt recommend them more!
We both sold and bought with Paul Meakin and they were superb throughout. They valued our flat alot higher than Bristow Eves and it went for much more than we were expecting which was a wonderful sight, and to the first viewers! They were so quick and understanding about the need to arrange viewings around our daughters bedtimes which took the stress away. We happened to buy a property they were selling as well and again the process was so smooth. We completed during the pandemic and after everything being paused due to the lockdown Gill who is the sales progressor was absolutely crucial in making sure everything went through when we needed it too. I couldn't recommend them more and if we do ever move again, we will certainly look to use them.
Kat · 20 July 2020
Agent replied · 11 June 2024
Thank you for your feedback and valued custom.
★★★★★ 5/5
TrustpilotLetting Agents review
I have used Paul Meakin for many years. In the beginning I used their find a tenant service and now use their Fully Managed Letting Service. I have been totally satisfied with the service I have received. I recently had a serious problem with a tenancy which was a stressful experience. Allison, at Paul Meakin, gave me support and advice which I really appreciated. I can recommend Paul Meakin as Managing Agents.
Mrs · 2 March 2022
Agent replied · 11 June 2024
Thank you for your valued business and review, Allison and the lettings team will be delighted with your comments.
★★★★★ 5/5
GoogleGood communication throughout the sale process with realistic market price expectations. Professional, responsive and helpful in all dealings over the phone and email.
Clint · 17 April 2025
Agent replied · 23 October 2024
Thank you for your review and your valued buisness.
★★★★★ 1/5
GoogleWe decided to use Paul Meakin to rent out our detached property. The lettings manager visited our house and recommended we placed the property on for £1550pcm. A handful of viewings went ahead, of which we did all of the them. After a few weeks, we had an interested party but it went nowhere. Another few weeks passed and we were advised to drop the price to £1450pcm. Again, same story. After two months on their books we were advised to drop the price to £1395pcm and possibly bring another agent in. Then all communications stopped. These people have no idea what they are doing with lettings. Avoid at all costs is my advice. They will comment on this review and state various reasons and excuses but simply put, they didn’t know what they were doing.
David · 12 June 2020
Agent replied · 11 June 2024
Thank you for taking the time to review our services, your feedback is important to us. We are sorry that we were unable to find you a suitable tenant for your property on this occasion and wish you all the best with your future plans.
★★★★★ 5/5
TrustpilotWe have never sold a property before…
We have never sold a property before we found the team very helpful Amy&Elle were eager to please could not have asked for better.
Mr · 31 January 2022
Agent replied · 11 June 2024
Thank you for your valued custom and review.
★★★★★ 4/5
Trustpilotbungalow sale
I had some doubts when appointing Paul Meakin simply because I believed we loved outside of their prime sales area. Their marketing worked though and we had viewings wishing 24 hours. We were given honest feedback after all viewings and having our property priced at a realistic value (as opposed to the inflated values we saw from some other agents) meant we received the full asking price. The chain did collapse at one point but Paul Meakin did their very best to push things along. It was their continuous chasing that got us to completion not the solicitors. Really impressed.
Mr · 17 February 2020
Agent replied · 12 June 2024
Thank you for your feedback and valued custom.
★★★★★ 5/5
TrustpilotSale of 115 Falconwood Road
We put the house on the market early August and completed around the same time in October so the whole process was very quick. We were particularly impressed by the professional way that Sam Weller handled the initial valuation, (which is one reason why PM got the job), and then promptly marketed the house and achieved a prompt sale. The other reason we used PM was that the contract was more flexible and fairer than that proposed by others. Subsequent progress checking, and communications happened but could have been more a bit more pro-active at times maybe requiring more oversight from the manager. However this is a minor observation. We would highly recommend Paul Meakin.
Paul · 27 October 2019
Agent replied · 12 June 2024
Thank you for taking the time to review our service and for your valued custom.
★★★★★ 5/5
TrustpilotHighly Recommend!
I contacted Sam at Paul Meakin to sell a property on behalf of my father, From the very first contact they came over as very professional and knowledgeable with an emphasis on customer service, straight away I knew I had made the right decision. Through the sale I was kept up to date with viewings via email and great feedback within 24 hours of the viewing. Whoever I spoke to at the office were very helpful at all times. We found a buyer and from then on I spoke with Gill who at all times kept myself and my solicitor in the loop of progress. Their level of service was in my view outstanding. I would have no hesitation in recommending them to anyone.
CHRISTINE · 11 July 2019
Agent replied · 12 June 2024
Thank you for taking the time to review the service you received.
★★★★★ 5/5
TrustpilotElle at Paul Meakin
In all viewings we have had with Elle at Paul Meakin we have been greeted with a smile before being shown around the home. Elle has always been knowledgable, helpful and professional in our viewings and has made Paul Meakin an estate agent we look forward to viewing a house with. They are passionate about helping us find our dream home and this shows when speaking with the staff.
Siobhán · 4 March 2022
Agent replied · 11 June 2024
Thank you for taking the time to review the service you have received from Elle to date, we look forward to helping you with your search for your dream home.
★★★★★ 1/5
Trustpilotletting agent side
i feel very let down paul meakin letting agent side of thingsgoing back in to my house after letting it for 2 years plus.all the back fence post had brokeleak in hall way ceiling now bowed some tiles come lose in the bathroom. they just left i.t now not only the bathroom needs to be done also the bedroom that share the same wall as the bathroom it's damp as well new carpet was fitter all upstairs and the stairs now they are dirty leaving my house smelling nicotine and yellow stains.and saying it is in good order...they did not leave it as the found it that was all i was askingi don't even have the garage key. i dont think the person who checked my house this time did the last time as he said your report it is not much to go on ... so how would he know what it was my house look like 2 years ago if he did not see it then the reason for not getting access in side as they was running a business for this address which i have told you paul meakin but it did not seem to matterDISTINGUISH DOORS SOLUTIONS LIMITEDCompany number 10479108Follow this company File for this companyCompany Overview for DISTINGUISH DOORS SOLUTIONS LIMITED (10479108)Filing history for DISTINGUISH DOORS SOLUTIONS LIMITED (10479108)People for DISTINGUISH DOORS SOLUTIONS LIMITED (10479108)Officers Persons with significant controlFilter officersFilter officers Current officers1 officer / 0 resignationsDAWECorrespondence address Boundary Way, Croydon, England, CR0 5AURole ACTIVEDirectorDate of birthJuly 1956Appointed on15 November 2016NationalityBritishCountry of residenceEnglandOccupationDirectoryes you only was collecting the rent but i still paid your fees which was £4,536 and that all it felt like. just cold business i did not need all this stress as my husband is fighting cancerbut he still manage to do the work up till 12 am the night before his big op sorting out the problems. lesson learn never gaini wonder if the boot was on the other foot if it was your husband 66 years old with cancer how would take it .. and you was not very helpful ... and take a look a google i am not the only one that felt let down
Mrs · 2 May 2019
Agent replied · 12 June 2024
Feedback is important to our company. We would ask that you review us for the service you instructed us to do. We were instructed by you to let your property on a rent collect service, your tenants paid their rent on time throughout the let. We do not carry out property condition inspections on a rent collect service, unless landlords request this and it is an additional charge. All tenants are fully referenced, all landlords are aware of tenant occupations before they agree a let. We never held a key for the garage on file, it was inside the property, (we photograph all keys we hold) the tenants returned the garage key to your husband. Check out reports are completed by a 3rd party, both check in and check out reports are supported with photographic evidence, any concerns about the report should be up with them directly.
★★★★★ 5/5
TrustpilotAmazing service from Paul meaking
Amazing service from Paul Meakin. Particularly Emma for putting up with my relentless moaning and stressing. If we ever move again we will defiantly be contacting Paul meakin again !
Miss · 14 December 2019
Agent replied · 12 June 2024
Thank you for your review and valued custom. Enjoy your 1st Christmas in your new home.
★★★★★ 5/5
TrustpilotThe rental management service and…
The rental management service and Allison in particular have always been helpful and professional
Peter · 15 April 2026
★★★★★ 5/5
TrustpilotExcellent well run agency!
We have just completed on our flat we sold in Forestdale and would like to say to the lovely ladies at Paul Meakin Selsdon, a big thank you for your professionalism and great service. We were informed of any developments, promptly and they did everything they could to keep things moving, during the process. We would have no hesitation in recommending them to any prospective vendor. Again, many thanks
Helen · 22 December 2021
Agent replied · 11 June 2024
Thank you for your valued business and review of the team.
★★★★★ 5/5
TrustpilotDefinitely recommended
I have used Paul Meakin to manage my lettings for 12 years, and recently to handle the sale of the property. During this time the staff's professional approach and attention to detail has made a real difference. They have given me help and guidance on a number of occasions and their friendly approach is always part of their high quality standard. I would not hesitate to recommend them for both lettings and sales.
Sandra · 1 February 2021
Agent replied · 11 June 2024
Thank you for your valued buisness over the years, the sales and letting team will be delighted with your feedback.
★★★★★ 5/5
TrustpilotAMAZING FRIENDLY PROFESSIONAL TEAM
Paul Meakin's managed my rental property for 5 years and also assisted with the recent sale. Allison, Helen and the amazing team there are friendly, approachable and professional. They always make you feel valued and are responsive and pro-active to any issues that arise. And despite the recent difficult Co-vid restrictions, they still managed to provide their usual 5* service! Would highly recommend and use again in future. Thank you to all!.
Donna · 3 April 2021
Agent replied · 11 June 2024
Thank you for taking the time to review the service you have received the lettings team will be delighted with your feedback and your 5 star review.,
★★★★★ 5/5
TrustpilotAimee was kind and professional
Aimee was kind and professional, quick and accurate. Couldn’t have asked for more. Thank you very much
Beccy · 27 May 2022
Agent replied · 11 June 2024
Thank you for your review and valued business
★★★★★ 5/5
TrustpilotGreat team
We recently had both buying and selling experience with Paul Meakin. We had a great experience dealing with the team throughout the process. Every team member we spoke with ( at least 4 of them) were very knowledgeable in the process of property dealings and their services were exemplary. All the transactions were transparent and we got regular updates. We will certainly use them in future when need arises.
Sanjeev · 7 October 2021
Agent replied · 11 June 2024
Thank you for your valued business and for your review, the team will be very pleased with your feedback.
★★★★★ 5/5
TrustpilotWinta
Having previously used Paul Meakin to purchase my house, I was pleased to see the same level of professionalism and efficiency in getting the property rented. The process was seemless from start to finish and I couldn't fault the teams engagement and willingness to understand and meet your needs. Certainly felt more like a consultative approach than your classic "salesy" estate agent approach. Thank you
Winta · 17 April 2022
Agent replied · 11 June 2024
Thank you for your valued return business we are delighted to assist with your let.
★★★★★ 5/5
TrustpilotSam and the team were very helpful…
Sam and the team were very helpful throughout the sale of our property in challenging circumstances. Kept in contact regularly, would definitely recommend.
MAC · 9 April 2021
Agent replied · 11 June 2024
Thank you for your review and valued custom.
★★★★★ 5/5
TrustpilotHeather was friendly and showed us…
Heather was friendly and showed us around the maisonette with great detail and explained all questions we had.
Anni · 19 February 2022
Agent replied · 11 June 2024
Thank you for your review on the service you received.
★★★★★ 5/5
TrustpilotMy experience with Sam was second to…
My experience with Sam was second to none, constantly kept me update throughout the sale.
Nick · 30 June 2022
Agent replied · 11 June 2024
Thank you for your review and valued business. Sam will be delighted you have been happy with the service you received.
★★★★★ 5/5
TrustpilotViewing with Sam
Sam was very informative and knowledgeable when showing us around the property. I cannot fault her.Definitely recommend!
Shauni · 28 February 2022
Agent replied · 11 June 2024
Thank you for your review following your recent viewing of a property with a Sam. We hope to assist you with a property purchase.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.