Every review we hold for the Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelped us sell our house with a superb professional service. Advised on what did and more importantly what did not need to be improved to get a sale. Provided a sound market appraisal with plenty of back up information to inform the price point discussion. Good photos. Conducted all first viewings, consulted on viewing times and gave useful and realistic feedback. Conducted the negotiations and secured a good price then saw it through to the end tackling any issues that cropped up quickly and efficiently. All the staff were extremely friendly and helpful. We felt we were in good hands all the time. They earned their fees and effectively recovered the fees in their negotiations.
Rox · 25 October 2019
★★★★★ 5/5
GoogleFox and sons and their worker Louise where amazing at making sure everything was sorted for us before we moved in, very patient and understanding
Chloe · 9 February 2025
★★★★★ 5/5
GoogleWell where do I start. I’ve used three different aspects of Fox and sons and will give comment to them all in my experience individually without naming any names.
1) Sales for a purchase - The agent I dealt with when hunting for a new property was professional, listened to my feedback and was dynamic in suggesting other properties that he thought may take my interest. In the end I didn’t purchase via Fox and Sons purely down to them not having the exact property match for me (not their fault) the main positive is there was no hard feelings or push you sometimes get from other agencies, would not hesitate and actually am dealing with them again for a future purchases.
2) Mortgage advisor - Couldn’t reccomend highly enough!! I had some out of the norm ideas I wanted to float the idea with on my BTL property. Advisor quickly and efficiently found out what was and was not possible (for my circumstances) and the pros and cons of each, and discussed all this with me. Obtained quick decisions in principle so I had the peace of mind I had the nod so to speak I could, finance my purchase, and then when it came to actually taking the mortgage ironed out some bumps in the road even when on her holidays... What more could you possibly ask for!
3) After purchasing my property, I decided to seek letting management, the Lettings team within Fox and Sons quickly and efficiently came round to view my property, gave me a realistic rental price and got all the formalities sorted ready for rental. Correct tenant was matched and found quickly and all inventories etc carried out without any hassle or input from me. Not much more to write really but when you want a property managed on your behalf not having much to write is a very good thing!!
Overall top class agency, very friendly, keep it up guys, great team.
Ian · 25 October 2018
★★★★★ 5/5
GoogleGoing through these guys to get my new house. Leon has been great very helpful and friendly. Would highly recommendPositiveResponsiveness, Professionalism
Peter · 24 October 2021
★★★★★ 5/5
GoogleRob is the best mortgage adviser around! Knowledgeable, professional and efficient. Cannot fault him and would absolutely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Gemma · 24 October 2021
★★★★★ 5/5
GoogleRob has been an absolute legend. I can't recommend him highly enough. If you need a mortgage sorted, look no further.PositiveResponsiveness, Quality, Professionalism, Value
Grant · 24 October 2020
★★★★★ 1/5
GoogleAbysmal service and they seem unable to manage the simplest of tenancies. They do not provide the service that they claim and promise to provide (and sub-contract to third-parties in Cardiff!). Their trade subcontractors do shoddy work and charge far too much for simple jobs. The photographs I have of this would make most people cry!
They do not protect a landlords interests, and don't even inspect at the required frequency.
A very poor experience.
Graeme · 25 October 2019
★★★★★ 5/5
Yellfox and son good agent
tryed to sell our place for 1 year with 4 other agents no result ,then tryed fox and son ,got all of the details right first including the photos ,service was good ,girls in the office were helpful and friendly . we sold in the 2nd week we were on to the second viewer with only a small drop . they have a good team at foxes and did good profeshional job for us we were glad we chose them:
Farmersmell · 3 June 2011
★★★★★ 5/5
GoogleRob has helped us with a couple remortgages and more recently the purchase of our first family home and I cannot recommend him enough. Each time he has made the process simple, easy to understand and stress free! He is always so helpful and turns things around really quickly, nothing is too much hassle. We will definitely continue using Rob for future remortgages and have recommended him to friends and family.
Kate · 24 October 2020
★★★★★ 5/5
GoogleIt was a nice experience. They were really helpful and all procedures was simple.
Oluwasegun · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe service we received from both Peter Bush and Tom Rennie when searching for a property has been exemplery.
Very responsive team who will go out of their way to be helpful. Some estate agents don't follow up on enquiries and never phone you back but Peter Bush phoned weekly to check if we had found somewhere and to let me know of potential properties. Definitely 5 star service!PositiveResponsiveness, Professionalism
Lucilla · 24 October 2020
★★★★★ 5/5
Googlevery happy with everything nothing to moan about
Amanda · 26 February 2024
Agent replied · 23 October 2024
Amanda, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Fox and sons were really helpful and made our purchase so much easier than we had expected. Pete showed us around our prospective property and proved very helpful including the location of the best golf courses in the area. We found the whole experience and communication very professional ,polite and courteous and would not hesitate in recommending Fox and Sons.PositiveResponsiveness, Quality, Professionalism
Kathy · 24 October 2021
★★★★★ 1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
No · 20 June 2025
★★★★★ 1/5
GooglePersonally I would never use this company again.
Very disappointed from the start. Thank God it was only an introduction that they 'organised'.
M · 26 October 2015
★★★★★ 4/5
GoogleWe have been looking for a 1bed flat and identified a possibility in foxes and requested a viewing. We were shown around by Peter who was very patient and answered our many questions and although the flat was not suitable for our requirements in the end. I would have no hesitation in recommending Peter and his colleagues to help you in property matters.
Jill · 24 October 2020
★★★★★ 4/5
Googlei would like to recommend Fox & Sons Estate Agents and especially Peter who was always very helpful.
Tracey · 25 October 2019
★★★★★ 5/5
GoogleHandled the marketing of my late mums estate fantastically, while being sympathetic and supportive in difficult circumstances. After talking though our situation came up with the best solution and was always on hand to deal with any queries with a friendly, professional manner. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism
Tracey · 24 October 2022
★★★★★ 5/5
GoogleGreat friendly customer service... always quick to help with any info needed.. highly recommendPositiveResponsiveness, Professionalism
Oliver · 24 October 2022
Agent replied · 23 October 2024
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
★★★★★ 5/5
GoogleI can't praise Rob Taylor at Fox and Sons enough, from the start he's been welcoming and understanding and helped by finding the best deal for us, the whole houses sales team were also amazing and created a no pressure sales environment, instantly offered tea and coffee and made to feel welcome. 5 stars team well done 👀👍 …
Kevin · 24 October 2020
★★★★★ 1/5
GoogleStarted off amazing with the old manager. The. The new one took over and went from up service to don’t care. The only good thing is the mortgage advisor she is amazing. I was lied to by the manager there saying Staff were out when they were in. Also he was rude and didn’t care at all. Won’t use them again.
Jason · 25 October 2018
★★★★★ 5/5
GoogleI used their Mortgage broker Rob Taylor for my recent mortgage without buying a property through fox and son. He was patient and explained everything exceptionally. Even when I asked silly questions or asked for basic things to be explained. He is a credit to the company and highly recommended for any mortgage/and related insurance requirements.PositiveProfessionalism
Nicky · 24 October 2020
★★★★★ 5/5
GooglePete did a valuation for us and a couple of accompanied viewings and was very professional and has constantly kept in touch although we have decided to stay put for now. But if we did decide to sell it would be with Pete.
Rhys · 24 October 2022
★★★★★ 5/5
GoogleThis is the second time I have bought a house sold through Fox and Sons and both times they have looked after me as the buyer from start to finish.
Thank you to all the team for your help in the purchase of my new home!
Ricky · 24 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.