Fox and Sons Somerset reviews

★★★★★ 5/5

Google

Duncan has been an absolute star throughout my moving-out process. He struck the perfect balance between being calm and patient while also keeping things moving at the pace I needed. His kindness and professionalism really stood out, and he made what could have been a stressful experience feel smooth and manageable. I genuinely couldn’t have asked for anyone better to support me through this process. The company is very lucky to have someone like Duncan on their team.

Odeta · 14 April 2026

★★★★★ 5/5

Google

Duncan and Romana were really helpful throughout our whole moving process. We had a bit of a stressful start with our original planned move, but very quickly Duncan and Romana turned that into a pleasant, stress-free and exciting process! We can’t thank them enough for their help, and we are very grateful for the speed in which they worked to get us moved into our home only 8 days after viewing it. Thank you both again!

Sophie · 2 April 2026

★★★★★ 5/5

Google

We had a great experience using fox and sons to find our dream home. Rose helped us through the negotiations with incredible patience as we were complete novices. Peter was fantastic showing us around , multiple times , nothing was too much trouble. We were kept informed the whole time and had hints and tips to chivy the Solicitors along towards the end 😉. Would recommend and use again . Thank you guys x

Ruth · 9 April 2026

★★★★★ 5/5

Google

The process of selling my flat was very long and extremely frustrating at times, however Pete was amazing from start to finish. He kept me updated throughout the process, chased the solicitors when needed and replied to emails quickly and sometimes even out of work hours. He truly went above and beyond to help in what was a really stressful situation. I could not recommend Fox and Sons, and in particular Pete, enough. Thank you!

Siobhan · 16 February 2026

★★★★★ 1/5

Trustpilot

I have kept an excellent record as a…

I have kept an excellent record as a tenant in my previous homes. My experience with Lauren and Binal at the Fox & Sons London Road Southampton was a very terrible one as both representatives kept lieing at every point. At some point I stopped taking verbal communication from them except through emails just to have a proof. They were unprofessional and dodgy in picking calls,so I started to call the sales unit to help put my call through to the lettings unit. Please avoid letting agents of the sort. To before warned is to before harmed.very unprofessional staff, very poor communication.

Paul · 14 August 2026

★★★★★ 5/5

Google

Duncan and Romana were fantastic. So helpful and efficient ! I was assisting a friend who had only 2 months to find a property to rent and they bent over backwards each step of the way to get each process done seamlessly and professionally in a short period of time .Thank you so much! Your kindness and helpfulness will never be forgotten .

Sharon · 15 April 2026

★★★★★ 5/5

Trustpilot

Taunton Branch, excellent service

I recently visited Fox & Sons in Taunton to purchase a Victorian terraced house in the town. From start to finish Millie and Peter and his team were very professional and super friendly. The sale went through in only a few months, even though I had to renegotiate a new offer after having a survey done.

David · 12 September 2026

★★★★★ 5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa · 10 August 2026

★★★★★ 5/5

Google

I just bought my first house with Fox and Sons and I can't thank them enough. Leah was so helpful and efficient with the viewings - she answered all our questions thoroughly and was super friendly. Peter was amazing once I put the offer in. He was very supportive and always responded to my queries quickly. He regularly kept me up to date on the process and was so helpful and friendly. The whole process took just over 2 months which was amazing. Thank you so much! I would definitely recommend using them!

Alys · 12 March 2025

★★★★★ 5/5

Google

Five star service from the Manager Duncan following a "blip in communication" from the appointed "service team". A quick call to Duncan, very fair, level headed and a full resolution in restoring the agents reputation in only a few hours. Thank you Duncan.

Pat · 16 February 2026

★★★★★ 5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

★★★★★ 5/5

Trustpilot

Very positive experience

I had a very positive experience with the staff at the Fox & Sons Bitterne branch, particularly Tom and Owen, who provided excellent customer service throughout my experience. The meeting with the mortgage adviser, arranged by Owen, was especially helpful.

Mina · 10 September 2026

★★★★★ 5/5

Google

Duncan is managing our letting flat, he's gone above and beyond to help us with a tenant having trouble paying the rent, and has found us a new tenant organising everything. Very pleased with our service

Lesley · 16 February 2026

★★★★★ 1/5

Google

Had a valuation of my house in late June/early July 2025. Ultimately decided to go with a different estate agent, sold, with completion in the next few days. I provided feedback for Fox and Sons when requested in late July 2025 as to why I chose the other agent. I have had numerous (8+) calls, and some emails, from them since then for some unknown reason. Absolutely ridiculous amount of follow up calls when ive already provided feedback and have at no point used their service.

Jess · 16 February 2026

★★★★★ 5/5

Google

My partner and I recently bought our first home through Fox and Sons Taunton. They were brilliant and informative throughout the whole process. Pete and Leah looked after us and their communication was excellent. We felt constantly reassured and that they had our best interests at heart. Both were extremely knowledgable, friendly and approachable. Pete was even so kind to give us some crockery that matched our kitchen! Definitely recommend to everyone going forward. Thanks again!

Jacob · 26 September 2024

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

★★★★★ 5/5

Google

This is a big thanks to the team at fox and Sons that helped me get my new apartment, I want to give a special thanks to Romana who went above and beyond to help me with sorting everything out for my new home. Thank you so much ☺️

Michael · 11 July 2025

★★★★★ 5/5

Google

We recently bought our first home through Fox and Sons. Peter was brilliant at securing us our home at the right price and really helped us to imagine the potential the space had on our visit. Leah was amazing - professional and courteous. She kept us informed throughout the process and expertly guided us through it. The team at fox and sons made the house buying process smooth and easy, and would definitely recommend using them. When it comes to eventually selling our home, we would not hesitate to use them again.

James · 14 April 2024

★★★★★ 5/5

Google

Good experience! Whenever I rang through to the office, the people who answered the phone were very friendly and professional. Zoran at the Fox and sons Taunton branch was also incredibly helpful throughout every step of the process! Despite probably being very busy, He always kept in contact with me and provided updates along the way, and always responded quickly. He was very patient and answered all of my questions(!) and was so reassuring throughout the whole process. Now me and my family we are able to move to our beautiful new home Thank you Zoran

Junior · 14 April 2024

★★★★★ 5/5

Google

We recently rented our home through Fox & Sons. Our agent was Romana, and she was fantastic throughout. From start to finish, she was friendly, polite, and communicated everything clearly and in good time. Romana made a typically stressful experience into an easy one!

Caleb · 5 August 2025

★★★★★ 5/5

Google

I've just got the keys to a flat I'm renting through Fox & Sons. Romana Pryer was absolutely brilliant, so efficient and made every step very smooth and easy to navigate, very helpful and great with communication and answering any questions …

William · 16 August 2025

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.

Millie · 31 July 2026

★★★★★ 1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

★★★★★ 5/5

Google

Fox and Sons were a delight to deal with, after a very tough time personally I was treated with total respect, kept informed throughout the whole process and even though it wasn’t the easiest of purchases but they helped me through every step of the way keeping the buying stress to a minimum. Everyone I dealt with was a pleasure but in particular I cannot thank Katrice and Craig enough! When it comes to my next selling/buying experience I will only use fox and sons in Taunton ! thank you to the whole team!

Kayleigh · 15 January 2024