Every review we hold for the Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA&F have managed my rental properties…
A&F have managed my rental properties for over 15 years. I have received nothing but good service. The staff are polite, knowledgeable and will offer advice when needed. Nothing is too much trouble. Paul and Lorraine make my rental business much easier to manage and only bother me when absolutely needed. Highly recommended.
Hayley · 15 January 2022
Agent replied · 30 October 2024
Thank you Hayley for your review! Glad you are satisfied with our lettings team and their service.
The A and F Team :)
★★★★★ 5/5
TrustpilotExcellent service
Highly recommend this friendly and efficient lettings agency. Moving is stressful enough and A & F Lettings made that process much easier!
Kelly · 19 June 2023
★★★★★ 5/5
TrustpilotPhil White has helped me with numerous…
Phil White has helped me with numerous property purchases! Whilst being efficient and helpful above all maintains good contact throughout the process where a lot of other people don’t! Is always on the case to try and get things through as quick as possible also! 100% would recommend
Sam · 30 January 2022
Agent replied · 30 October 2024
Thank you for writing such a lovely review, we are glad you have been happy with our service! We look forward to working with you again in the future.
The A and F Team :)
★★★★★ 5/5
TrustpilotExcellent rental department
Excellent rental department. They have managed my rental properties for at least 25 years! During that time I have had no complaints about the service from my tenants and equally I have found them to be current, transparent in their billing, professional and approachable.
Susan · 15 January 2022
Agent replied · 30 October 2024
Thank you for taking the time to write us such a nice review! We look forward to working with you in the future.
The A and F Team :)
★★★★★ 5/5
GoogleVery helpful although we didn't use them in the end as my husband decided he didn't want to move to that area.
Tania · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for your kind review! We're glad to hear that we were able to provide you with helpful assistance, even though you ultimately didn't use our services. We understand that decisions regarding moving can be complex and personal, and it's important for everyone involved to feel comfortable and confident in their choices. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊🏡
★★★★★ 5/5
TrustpilotHouse sale
Thankyou to all at A&F for selling my house in a difficult market.
David · 7 March 2024
Agent replied · 22 July 2025
Thank you for taking the time to leave us a review, we aim to make your sell as easy as possible. We all wish you all the best in the future, and thank you for using our services.
★★★★★ 5/5
TrustpilotHave just completed on my mum's house…
Have just completed on my mum's house sell and Aand F are easy to deal with from putting it on the market taking the photos for the Web site and then accepting an offer within 11 days and all this while we were on holiday
Andrew · 14 June 2019
Agent replied · 30 October 2024
Glad we could be of assistance and hope you will use our services again in the future.
The A & F Team
★★★★★ 5/5
GoogleGood professional friendly staff.
Ken · 27 May 2024
Agent replied · 24 October 2024
Dear Mr Williams, thank you for your kind feedback! We're delighted to hear that you found our staff to be both professional and friendly. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
★★★★★ 5/5
TrustpilotGreat move
Very helpful kept me informed of progress in my new flat good communication throughout thankyou
Maureen · 3 October 2023
Agent replied · 22 July 2025
We're thrilled to hear that you had a positive experience with us and that we were able to assist you in your move to your new flat. Keeping our clients informed and ensuring clear communication is a top priority for us, so we're delighted to hear that this was reflected in your experience.
If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
TrustpilotJulian Frost and his team
Julian Frost and his team, particularly Robert we always pleasant, communicative and accommodating during my house sale. I would definitely recommend them as a professional outfit
Sheila · 22 November 2018
★★★★★ 5/5
GoogleSo helpful and professional yet friendly staff and will be at the end of the phone if you have any questions. 👍🏼 …
Georgina · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for your fantastic review! We're thrilled to hear that our team provided you with helpful and professional service. We strive to create a friendly and approachable environment for our clients, so it's wonderful to know that you found our staff both professional and friendly.
We believe in being accessible to our clients, which is why we're always just a phone call away. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you again for your kind words, and we hope to have the opportunity to assist you in the future! 👍🏼😊
★★★★★ 5/5
Trustpilotexellent customer service gave you…
exellent customer service gave you quick help for rent house ,quick viewing and verry nice staff to help for renting house absolute i recomend
Fabio · 28 April 2021
Agent replied · 30 October 2024
Thank you Savin for writing such a positive review! We are glad your experience with our lettings team was a great one.
The A and F team :)
★★★★★ 5/5
TrustpilotExcellent service, excellent people
We had such an excellent service from all involved at a& f lettings, our situation was not straight forward but they went above and beyond to help us achieve getting our new home, we can highly recommend them to anyone looking to rent a property x
Cathy · 12 August 2022
★★★★★ 5/5
TrustpilotSimon and Phil provide an excellent…
Simon and Phil provide an excellent service to my property development business. Communication is excellent and they always go the extra mile to ensure we achieve our goals.
Mike · 10 July 2019
Agent replied · 30 October 2024
Thank you for your kind words Mike, We will continue to build on our working relationship with you and hope we can do business for many years to come.
The A & F Team
★★★★★ 5/5
TrustpilotWhat can I say
What can I say, very pleased no nonsense approach to letting, swift and prompt service, definitely recommend
Neil · 9 February 2021
Agent replied · 30 October 2024
Thank you Neil for taking the time to write us such a positive review, greatly appreciated!
The A and F Team :)
★★★★★ 5/5
TrustpilotExcellent customer service and feedback
We approached Abbot and Frost to let our offices only a few weeks ago.
Sheena · 15 April 2021
Agent replied · 30 October 2024
Thank you for your kind review we are very grateful! Glad you are happy with the service!
The A and F team :)
★★★★★ 5/5
TrustpilotA & F Lettings - an excellent team.
Always courteous & efficient - a long established business.
Consumer · 16 January 2022
Agent replied · 30 October 2024
Thank you for your kind review!
The A and F Team :)
★★★★★ 5/5
Trustpilotthankyou so much to everyone at A&F
thankyou so much to everyone at A&F, provided a brilliant, confident service and always on hand to help.
Ben · 8 January 2019
Agent replied · 30 October 2024
Thank you for letting us assist you with your move. Please don't hesitate to contact us again in the future.
The A & F Team
★★★★★ 5/5
TrustpilotVery kind and friendly
Very kind and friendly. Continuous communication. Felt welcomed from the first moment.
Kiara · 12 February 2021
Agent replied · 30 October 2024
Thank you for your kind review and recommendation!
The A and F Team :)
★★★★★ 5/5
TrustpilotVery professional and friendly
Very professional and friendly. Great service
Dominic · 14 June 2023
★★★★★ 5/5
TrustpilotFantastic as always and made the…
Fantastic as always and made the transition to our new home an easy one.
Lee · 12 August 2022
★★★★★ 5/5
TrustpilotHave never owned or brought a property…
Have never owned or brought a property before but A&F help made it so easy
Mr · 1 September 2020
★★★★★ 3/5
GoogleVery disappointed
Ruth · 27 February 2024
Agent replied · 24 October 2024
Hello Ruth, we are sorry to hear you were very disappointed with our service. Our aim is to exceed our customers expectations, to help us further please could you call us on 01278 782266 or email on residential@aandfproperty.co.uk to recognise where we may have failed and how we can improve in the future. Thank you.
★★★★★ 5/5
GoogleRating only, no written review.
Harold · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a 5-star review! We value your feedback and are thrilled to hear that you had a positive experience with us. If you have any specific comments or suggestions, we would love to hear them. We look forward to serving you again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
