Trusted Agent profile · Solihull
★★★★★
390 reviews across 3 platforms
First Floor, Solihull, B90 4RZ
Purplebricks Property Ltd's office in Solihull, at First Floor, is rated 3.8 out of 5 across 390 reviews on three platforms, including 51 Google reviews rated 1.0.
Tell us what you need and we'll put you in touch. Purplebricks Property Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
1/5
GoogleWe had a water leak through our kitchen light fitting and contacted Purplebricks 5+ times over a week and still they did not respond. They didn't tell us about tenant viewings in advance and also didn't notify us when the viewings were cancelled. We were blamed by the landlord for shoddy work carried out by a contractor hired by PB and PB didn't back up our case at all.
1/5
GoogleWon’t do anything to progress until you call them and lie to you when you call
1/5
GoogleHad extremely bad experience with purple bricks. They never replied to emails not for emergency breakdowns. My deposit return was delayed two months after leaving the property in Leicester. They literally made me begging and crying for deposit return. It look like no one is working in it.
2/5
YellDon't use if you want to sell in buyer's market. Use in seller's market.
Selling price - Inaccurate valuation and poor advisory as using price reduction as first port of attracting interest. Agent has poor experience in marketing nor any local experience. The online dashboard works poorly per testing as buyer booking appointment. The only good thing is the one off fee for a property until it is sold. If you are not in a hurry to sell this maybe good idea.
1/5
GoogleI wish I could give zero stars to PurpleBricks, but unfortunately, the system forces me to give them at least one. If you’re looking for a company that overpromises and underdelivers, PurpleBricks is the perfect choice. …
1/5
GoogleThere is no words to describe how bad you are.NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleMaybe you'll make some sales if you bothered to reply to emails and requests for viewings Certainly puts me off using them to sale any properties Bunch of overpaid idiots
1/5
YellBunch of Clowns
These bunch of clowns manage my daughters house for the landlord who lives overseas. 4 months of no shower, leaking pipes leading to wrecked carpet and warped floors and mold. Leaking gutters, no gutters leading to damp but theyre not bothered. Numerous emails and being told to go online and report it and having nothing done.
1/5
YellDo not sell your property with these people
Very poor company, very difficult to do any bookings with them. Not like other estate agents at all. Would never list my house for sale with them.
1/5
GoogleThe worst estate agent ever! Does not respond to calls and emails. It’s been a month I am trying to get booked to view a property but not respond at all!!!!!!!
1/5
GoogleAvoid at ALL costs I initially got Purple Bricks to sell my flat in May, but there were issues from the start: …
1/5
YellPoor Customer Service
Sayeed must be the worst agent I have ever spoken to. Unfortunately the guy sounds like a robot and is rude when speaking. I feel sorry for the vendor, at this rate their house will never sell. Seriously needs to work on his customer service and professionalism.
1/5
YellDisgraceful company
Shambles of a company. Didnt even have the courtesy to let us know that they wouldnt be there for an appointment to view. Disgraceful
1/5
GoogleTerrible service They never reply the emails, they don’t have even the basic communication …
1/5
Yellrubbish customer service
Poor complaint Handling payed up front and still trying to get a refund agents do not seem to know process as their actions caused problem .Unable to talk to anyone who can sort out issues .
1/5
GoogleChoose them if you don't want your property get any viewing.
1/5
YellTerrible
Very poor offer made offer excepted obviously agent working through furlough to gain his commission ten pulled the plug from underneath us utter disgusting .oh and it’s the only time they’ll contact me because of bad feedback ,these company wil eventually fade away
4/5
TrustpilotGood service
Good afternoon, David James Brown, Thank you for your lovely feedback!⭐ We’re pleased to hear you’ve received good service from Purplebricks. We really appreciate you taking the time to share your experience and wish you all the best with your property journey!🏠 Kind Regards, Livvy.
5/5
TrustpilotGreat service !!
Good morning, Rajesh, Thank you for your fantastic review!🌟 We’re so pleased to hear that you received great service. We really appreciate you taking the time to share your feedback and thank you for choosing Purplebricks!🏠 Kind Regards, Livvy.
5/5
TrustpilotGreat treatment
Good morning, Mark Roberts, Thank you for your lovely feedback! 🌟We’re so pleased to hear that you felt well looked after by our team. We really appreciate you taking the time to share your experience and wish you all the best with your property journey! 🏠 Kind Regards, Livvy.
5/5
TrustpilotGreat communication
Good afternoon, Sandra Miller, Thank you for your lovely feedback! ⭐ We’re so pleased to hear that you were happy with the communication you received. Keeping our customers informed and feeling supported throughout their property journey is really important to us, so it’s wonderful to know you had a positive experience. Thank you for choosing Purplebricks, and we wish you all the very best! 🏡 Kind Regards, Livvy.
5/5
TrustpilotThe way this was handled was so professional and kind
Brilliant x
5/5
TrustpilotVery well presented
5/5
TrustpilotVery helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Purplebricks Property Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.
