Property Ninja Estate Agents Ltd reviews

★★★★★ 5/5

Google

A first class Estate Agent. From the very beginning they've been open and honest giving thorough and helpful advice. At every step they've been extremely proactive in terms of arranging viewings, identifying the strongest offers and then chasing up solicitors to speed up the whole process. They always responded immediately to any query and were able to supply a list of local tradesmen for certification, safety checks etc. I can't recommend them highly enough.

Stuart · 24 October 2022

★★★★★ 1/5

Google

So, unless you are on their private portfolio of clients willing to illegally line Bash and Dee's pockets with money that should rightfully go to their sellers... they will never sell a property to you!! 'Slanderous' is the only term they know for the truth! The reason I am not using my 'real name' is because you know who i am, and I fear threats of a 'face to face' nature is the truth. The lack of professionalism being the topic of this review is evidenced in your response. I have posted this review on social media as a platform to warn others. I assure you, my standards in life are far better without the likes of you and your company! Thank youNegativeProfessionalism

NOZ · 24 October 2021

★★★★★ 5/5

Google

Really helpful and down to earth staff. Personally experiencing business with majority of the near by estate agents I would easily say prime estates are the best out of the 3 competitors. If you are looking to purchase or sell your home with any agent I would definetly suggest prime estates should be your first choice speaking from experience of buying and selling with them. there aim seems to have both the seller and buyers interest at heart Friendly, professional, experienced, punctual and great knowledge of the local definatly my first chioce

Benjamin · 24 October 2021

★★★★★ 5/5

Google

Excellent service throughout the whole sale process from Bev and her team ..... Quick sale, competitive fee, regular communication and every effort was made to ensure we were able to exchange in time to meet tight deadlines. Would highly recommend !!

Dawn · 25 October 2018

★★★★★ 5/5

Google

Prime Estates have just sold my house. The whole team were brilliant. My house sold within days. From start to finish they kept me informed and the sale was completed within 6 months. I can’t thank them enough and I highly recommend selling your property with these guys.

Heather · 14 June 2024

★★★★★ 5/5

Google

Great service and communication from start to finish.

Jim · 24 October 2025

★★★★★ 5/5

Google

After nearly purchasing a property that was under valued with another agent, I was left distressed and not sure what to do. I happen to call prime estates on the off chance by doing a google search- Bash answered my call and before you know it I was on the way to purchasing my dream home. He was extremely professional and kept me in the loop from start to finish. We had our viewing with Sally, again very professional and really kind, she understood why this property was important to us as a family and she helped us with the purchase . The turn around time was approx 8weeks ! If it wasn’t for the agents being on the ball and asking me for updates; it could have taken longer! Thank you so much :)PositiveResponsiveness, Professionalism

Nazir · 24 October 2020

★★★★★ 1/5

Google

Very unhappy with their service. We both sold and purchased through them. Had little to no communication from them, no information or updates, apart from a phone call out the blue to suddenly say it'll be done by next week. (a little more notice would have been good!) We asked if there was an issue with the heating. We were told they went to check and found no issue. When we moved in there was a loud audible noise coming from one of the radiators, an issue which would have been there when they "checked". Keys, fobs and alarms were all missing upon collecting the keys. Despite them being listed on the formal documents. Estate agents clearly didn't care about this and simply said "Oh maybe they've left them in there" could tell they were only saying this to get rid of us. Also fridge freezer is broken. Yes they may not have known about this issue, however given the heating I wouldn't be surprised if they did. Overall the issues are probably going to cost more than the money saved by going through these. Next time I would rather pay a little more and go through a more reputable, reliable agent. As all this company cares about is their money. After writing this review the manager/owner contacted my mother to demand my number. I rang him to see what he wanted to say. He was very aggressive towards me. Told me that karma comes back around when I told him how I had a job and that people dont write negative reviews about me as I am pleasant to customers. I did not feel the conversation was professional or necessary in any way.

Mel · 12 December 2019

★★★★★ 1/5

Google

Very unhappy with their service. We both sold and purchased through them. Had little to no communication from them, no information or updates, apart from a phone call out the blue to suddenly say it'll be done by next week. (a little more notice would have been good!) We asked if there was an issue with the heating. We were told they went to check and found no issue. When we moved in there was a loud audible noise coming from one of the radiators, an issue which would have been there when they "checked". Keys, fobs and alarms were all missing upon collecting the keys. Despite them being listed on the formal documents. Estate agents clearly didn't care about this and simply said "Oh maybe they've left them in there" could tell they were only saying this to get rid of us. Also fridge freezer is broken. Yes they may not have known about this issue, however given the heating I wouldn't be surprised if they did. Overall the issues are probably going to cost more than the money saved by going through these. Next time I would rather pay a little more and go through a more reputable, reliable agent. As all this company cares about is their money. After writing this review the manager/owner contacted my mother to demand my number. I rang him to see what he wanted to say. He was very aggressive towards me. Told me that karma comes back around when I told him how I had a job and that people dont write negative reviews about me as I am pleasant to customers. I did not feel the conversation was professional or necessary in any way.

M · 10 November 2019

★★★★★ 5/5

Google

Very professional. Agreed to rent a property with them. Very quick in responding with queries and overall very pleased with them. We dealt with Pam who was our estate agent who was very warm.

Shabbir · 25 October 2018

★★★★★ 1/5

Google

Very unhappy with their service. We both sold and purchased through them. Had little to no communication from them, no information or updates, apart from a phone call out the blue to suddenly say it'll be done by next week. (a little more notice would have been good!) We asked if there was an issue with the heating. We were told they went to check and found no issue. When we moved in there was a loud audible noise coming from one of the radiators, an issue which would have been there when they "checked". Keys, fobs and alarms were all missing upon collecting the keys. Despite them being listed on the formal documents. Estate agents clearly didn't care about this and simply said "Oh maybe they've left them in there" could tell they were only saying this to get rid of us. Also fridge freezer is broken. Yes they may not have known about this issue, however given the heating I wouldn't be surprised if they did. Overall the issues are probably going to cost more than the money saved by going through these. Next time I would rather pay a little more and go through a more reputable, reliable agent. As all this company cares about is their money. After writing this review the manager/owner contacted my mother to demand my number. I rang him to see what he wanted to say. He was very aggressive towards me. Told me that karma comes back around when I told him how I had a job and that people dont write negative reviews about me as I am pleasant to customers. I did not feel the conversation was professional or necessary in any way.

Melanie · 25 October 2019

★★★★★ 2/5

Google

I don't believe they put their customers at the forefront of what they do. The ladies are helpful and polite but it's Bash that runs the show and if he doesn't get what he wants, when he wants it then the true colours show. Unprepared to discuss offers unless you are willing for them to sell your house as well. When he was contacting other parties, he was rude bordering aggressive. My name won't be on your database as it was all done in my partner's name. p g out of the window. Does not like to discuss an offer on a property unless you are prepared to sell with him as well

Josie · 25 October 2019

★★★★★ 5/5

Google

I have used Prime Estates Castle Brom twice now and I cannot recommend them enough, they are a highly professional and competent team, who looked after me by keeping me informed and updated throughout the whole process. All aspects of the sale where taken care off and the team tried their upmost best to resolve all issues for me. I’ve never known estates agents who go above and beyond to support a buyer in completing a transaction. Fantastic service and I look forward to dealing with you again. Thank you

Shabana · 25 October 2019

★★★★★ 5/5

Google

Fantastic team, supporting through sale and offering guildence with the sale progress. Couldn't wish for a better company to put my property with to sell. I would definitely recommend Prime estate.

Del · 25 October 2019

★★★★★ 5/5

Google

10/10! Absolutely amazing staff! So friendly, they got things done and got them done fast! I would reccomend them to anyone who needs to move quickly as they sold our house on the first vieweing and helped us move into our new property quickly! Including calorine the lovely solicitore who dealth with the move also, constantly kept us updated and we got a call at least once a week to be informed on what was happening with the move! Love them!!!

Megan · 25 October 2018

★★★★★ 5/5

Google

Brilliant. Sally went above and beyond to help me. Pleasure to deal with. 👍 The other staff I spoke to over the phone were all very pollute and helpful. …

Bradley · 25 October 2019

★★★★★ 1/5

Google

Was interested in a house and the owner had told me "Bash" had told them to lie to me and tell me they had found a new house and was ready to move out. Totally believe the other negative reviews are 100% true. So glad I dodged a bullet! Cue the 'not on our system/fake review' reply 🙄 …

S · 24 October 2022

★★★★★ 5/5

Google

Great service, went above and beyond to Sell my house and they did! Bev & Harry are very professional & easy to get along with and I highly recommend them Thank you 🙂 …

Lee · 10 April 2024

★★★★★ 5/5

Google

Amazing service received from this estate agents , Bash especially was very helpful and was always on hand to guide us through the buying and selling process , I would definitely recommend this company to anyone 👍 …

Scott · 24 October 2023

★★★★★ 5/5

Google

Recently purchased a lovely property from Prime estate. Bash including all his staff were absolutely amazing and on the ball. They made things clear and helped with whole process from start to end. Will definitely recommend and come back in the future. Thank you prime estates.

Freeda · 24 October 2022

★★★★★ 5/5

Google

Fantastic business to deal with know the market they are selling in , sold a couple of properties each time service was bang on Bev and Sally are a great team to work with, if you want to sell your property, these people are the go to company, nothing to much trouble

Steve · 24 October 2021

★★★★★ 5/5

Google

Having been let down with a private sale , I left the sale of my moms property to Beverley and Bash from prime estates castle bromwich to deal with it for me. Wow in less than eight weeks the house sale has been completed . Would deffinatley recommend these guys 100%PositiveProfessionalism

Kerry · 24 October 2021

★★★★★ 5/5

Google

Phenomenal agents Sold my house more than the price i had in mind, Extremely happy Very friendly and welcoming staff Highly recommended

Mohammed · 9 July 2025

★★★★★ 5/5

Google

I would like to compliment the way Prime Estates dealt with the sale of my house, keep up the good work it was a pleasure dealing with you all.

Andy · 24 October 2023