Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Prime Estates, all the staff are very helpful and professional and will always go that extra mile to help you, they give regular updates and are always happy to help with any questions you may have.
Bash & Bev are very efficient from the start of your sale right through to the end, my husband and i went on to buy a property from them and again couldn't fault them in any way, when ever we needed any help or advice they was just a phone call away and not like other companies would always call you back the same day when they said they would.
Again i highly recommend Prime Estates as they are there for you from start to finish and after the sale or purchase.
Mr & Mrs Byrne
Lisa · 25 October 2018
Agent replied · 23 October 2024
Thank you Lisa sorry the reply is so late
★★★★★ 5/5
GoogleI used Prime Estates earlier this year to sell my property and they did a fantastic job, Bev in particular did a brilliant job.
The difference between Prime Estates and the larger corporate estate agents is startling. Whilst Rightmove is still the primary way potential buyers find out about your property, Prime Estates listen and engage with possible buyers and understand what they want. Because they listen they will also suggest properties that buyers may have initially dismissed. The larger companies just rely on Rightmove to generate traffic and then when an estate agent shows someone around your property, they do very little apart from open the front door, introduce themselves and a follow up phone call.
I cannot recommend Prime Estates highly enough.
Phil · 25 October 2018
Agent replied · 23 October 2024
Thank you Phil. Sorry the reply is late. We recently re-sold the same property for your original buyer.
★★★★★ 5/5
GoogleExcellent service. I dealt with Bash for the sale which was fast and efficient, and Beverley for the after sales which was brilliant. She kept driving both the sale and purchase to conclusion. I recommend Prime estates because they show a duty of care I've not seen from other agents.
Deepesh · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your lovely review.
★★★★★ 5/5
GoogleI 100% recommend Prime estates, bash was amazing through the whole procedure, explained everything throughly and made the experience for a first timer buyer such as my self easy and comforting as he went above and beyond to get the mortgage through, I honestly couldn’t recommend prime estates enough!!!
Twana · 24 October 2023
Agent replied · 23 October 2024
Thank you for the lovely review. We aim to please
★★★★★ 5/5
GooglePrime Estates were absolutely amazing from start to finish. We used them for 2 properties and could not recommend them enough. Bash and the team have been perfect and made this stressful journey a lot easier for us. Special thanks to Bev as well for constantly keeping us in the loop the entire time. First class service provided
Zahida · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your lovely review. Let me know when you and mom have completed your work and I’ll pop round to see the transformation.
★★★★★ 5/5
GoogleWhat a fantastic team! Bash, Bev, Sally and Pam have been so very very helpful I can’t speak highly enough of them. They dealt with our sale professionally and quickly and any problems we encountered they sorted out. They are friendly and approachable and kept us informed every step of the way. Use this team they are outstanding you won’t be disappointed. Thank you Penny Hunt (nee Murphy) and Noel Hunt.
Penelope · 25 October 2019
Agent replied · 23 October 2024
Thanks Penny & Noel you are both a pleasure to deal with
★★★★★ 5/5
GoogleEXCELLENT SERVICE
I contacted Prime estates after feeling let down by another local estate agent. The team at Prime estates are very professional and highly motivated. I was kept informed throughout the whole process and a very quick sale was achievable thanks to their efforts. I was provided with exceptional service from a team that genuinely care. I highly recommend Prime estates and will definitely use them again in the future.
Andrea · 25 October 2019
Agent replied · 23 October 2024
Thank you Andrea
★★★★★ 5/5
GoogleBeverley is by far the most knowledgeable valuer I’ve spoken to recently having obtained several valuations by competing estate agents. She has a professional, warm and friendly approach. Her history of the castle Bromwich area is remarkable.
Nicko · 26 February 2024
Agent replied · 23 October 2024
Thank you so much. That’s a lovely review.
★★★★★ 1/5
GoogleTerrible tactics by these so-called estate agents. The seller backed out last minute without an explanation. So I decided to knock on his door and have a chat. He revealed that Prime Estate agent "Bash" has been constantly knocking his door, telling him his making a mistake and can get more money for the property if he sold it through him. The seller eventually gave in and decided to sell the house through them. I only found out on the day of the exhange that I have been gazumped. I lost around £2000 in fees due to the cheap tactics by Prime Estates.
This should be illegal! Shows how low they will stoop to get the sale. The worst thing is the house was sold a further 6 months later for only £2495 more than I offered! What a joke!
I will never use this scam of a company and advise everyone else to do the same.
Night · 15 May 2024
Agent replied · 23 October 2024
I find this a little hard to believe as i doubt any owner would pull out on day of exchange regardless of how good Bash’s selling patter may be. I also doubt Bash has the time to knock on the owners door everyday considering how busy and successful Prime Estates are. If the owner decided to choose another agent, another offer, and complete the transaction at a slightly higher figure 6 months later as you state that is the owners choice not the Estate Agents. When you knocked the door to ask the owner why ?they could have changed back to your offer but they didn’t. You might want to ask them why instead of directing all the blame at the agents. Be nice to know which property you are on about. And why you’ve waited over 6 months to write this review.
★★★★★ 5/5
GoogleI sold my house and purchased another property through Prime Estates. From start to finish the service was excellent. Bash was always a call away and when there was a delay Bash was quick to push things along. I highly recommend Prime Estates if you are thinking of selling your house. Great team!
N · 24 October 2022
Agent replied · 23 October 2024
Thank you for the lovely review, glad you were happy with our service. Bash is an asset so thank you for recognising and acknowledging his dedication
★★★★★ 5/5
GoogleBrilliant service all round from the whole team at PE - Highly recommend, so glad we chose them. Nothing too much trouble and they always answer the phone.
Specials to Bev & Julia thank you!
Darren · 24 October 2025
Agent replied · 22 December 2025
Thank you for your review as we all know word of mouth is the best advert. Hope you’re settled in your new home. 🏠 …
★★★★★ 5/5
GoogleI recently used Prime Estates in Castle Bromwich whilst selling my late parents house. I was so pleased with the service received with Harry Smith dealing with the viewings and keeping me updated with feedback and appointments; and Beverley Rooney dealing with the actual sale process. Beverley diligently kept the sale on track and kept chivvying solicitors etc
K
I felt very supported by the Prime Estates team throughout the process which helped during a very sad time. I would highly recommend this company above other more recognisable agencies.
Kim · 28 December 2023
Agent replied · 23 October 2024
Always a pleasure. Thank you for the lovely review
★★★★★ 5/5
GoogleHighly professional, responsive, and knowledgeable about the real estate market. Harry made the buying process smooth and stress-free. I highly recommend their services for anyone in need of a reliable estate agent.
Ari · 11 December 2023
Agent replied · 10 December 2024
Thank you for your lovely review. Hope you are happy in your new amazing home.
★★★★★ 5/5
GoogleA very big thank you to Beverley for the sale of our property. You were brilliant, and we can honestly say we couldn’t have done it without you (at what was a very stressful time). I would highly recommend you and the team at Prime Estates.
Denise · 24 October 2022
Agent replied · 23 October 2024
Thank you Denise. You were a very proactive helpful vendor. So a big thank you goes to yourself too.
★★★★★ 5/5
GoogleHighly professional, responsive, and knowledgeable about the real estate market. Harry made the buying process smooth and stress-free. I highly recommend their services for anyone in need of a reliable estate agent.
Arif · 28 November 2023
Agent replied · 23 October 2024
Thank you for your lovely review. Hope you are happy in your new amazing home.
★★★★★ 5/5
GoogleA kind, friendly and professional team will guide you through every step of selling or buying. They kept me informed every step of the way and were always available to me answering every call and email promptly. They help and advise answering any questions or concerns you may have. A wonderful service from a dedicated team.
Karen · 12 September 2024
Agent replied · 10 April 2025
Sorry for the late reply. Thank you for the lovely review.
★★★★★ 5/5
GoogleGreat guys at prime bought a house in shard end transaction was made so simple and after care been exceptional! Will defo use again! Thanks guys
Paul · 23 September 2025
Agent replied · 22 December 2025
Thank you Paul for the great review. Always a pleasure.
★★★★★ 5/5
GoogleHigh quality company. We used Prime Estates based on a recommendation when selling my grandmothers property. They were great in advising both sides during the progress of probate. Huge thanks to Bash, Sally & Bev for making the sale as smooth as possible.
Joshua · 24 October 2021
Agent replied · 23 October 2024
Thank you for the lovely review Joshua!
★★★★★ 5/5
GoogleI purchased a property in hodgehill from Prime Estates. Bash supported us through out the whole process. We were happy with the service provided from bash. I would highly recommend Prime Estates 👌 …
Farzana · 24 October 2022
Agent replied · 23 October 2024
Thank you Farzana for the lovely review.
★★★★★ 5/5
GoogleI have found Prime Estates to be very friendly and approachable in their dealings with my property.
I have been able to contact them with any queries and have received prompt replies giving me confidence that everything was progressing accordingly.
Well Done!
Jacqueline · 21 February 2025
Agent replied · 10 April 2025
Thank you for the lovely review. You’ve been an absolute pleasure to liaise with. Hope the move goes well. Please pop in whenever you’re local and say hi. 👋🏼 …
★★★★★ 5/5
GoogleFrom viewing arrangements to completion I was very impressed of the services that Bash from Prime Estates provided. The interaction and professionalism enabled us to successfully purchase our property which I am extremely grateful for. Thank you. Highly recommend Prime Estates.PositiveProfessionalism
Muz · 24 October 2021
Agent replied · 23 October 2024
Thanks for the outstanding review -we wish you all the best 👍🏼 …
★★★★★ 5/5
GoogleRecently purchased a property via Prime Estates. Bash and his team were very helpfull and professional from the offset and have always been available to clarify any questions I had. Highly recommended.
Kamran · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your lovely review. It was our pleasure.
★★★★★ 5/5
GoogleFantastic service, all staff are friendly and helpful, especially Bash helped me get my house purchase completed in record time, chased solicitors for me. Even recommended for Morgatges. Best experience I’ve had buying a house. 👍PositiveResponsiveness, Quality, Professionalism, Value
Arfan · 24 October 2021
Agent replied · 23 October 2024
Thank you for the lovely review!
★★★★★ 5/5
GoogleBest in the buisness, Bash has guided me through the whole process, making my life easier, would 100% recommend
Hisnain · 24 August 2025
Agent replied · 22 December 2025
Thank you Hisnain. Always a pleasure never a chore.
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