Trusted Agent profile · Solihull
★★★★★
240 reviews across 2 platforms
385 Stratford Road, Shirley, Solihull, B90 3BW
Melvyn Danes's office in Solihull, at 385 Stratford Road, is rated 4.2 out of 5 across 240 reviews on two platforms, including 227 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Melvyn Danes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleDawn dealt with a property managed by Danes with efficiency. Whilst I knew the property was rented next door we wasn’t quite expecting what we heard, Dawn has sorted and resolving and hope that they are resolved. I’m not slating Danes have significantly proved they are great renters and property management and hope that we can continue working together proving that we can all live in harmony.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFrom valuation through to final sale the team were professional, friendly and helpful. Any questions were answered promptly and knowledgeably. Communication throughout was excellent, especially once we were in the chain and moving towards completion. Highly recommend.
5/5
GoogleMelvyn Danes went above & beyond what was expected. It was like dealing with friends not a company. I was helped every step of the way with selling 2 homes & purchasing one. Very new to all this so was so grateful for their support & not just one staff member but all of them. Highly recommended.
5/5
GoogleBeen communicating recently with the shirley branch regarding a property my parents are interested in purchasing. I found every person i spoke with polite, courteous, respectful, helpful. I cannot say this about many agents ive dealt with in the past. I highly reccommend this estate agent.
1/5
GoogleThe man who showed me a property to rent a long with another lady appeared more interested in flirting with her then actually showing us the property. The term third wheel came to mind. I called the office Monday morning as I was interested in renting the property, they said I should have been given an application form, then they said they would email me one. They failed to do that I called back the next morning they said they had received an application so sorry. Very unprofessional. Maybe if I stuffed some socks down my top and put a low cut top on I would have had a different outcome.
1/5
GoogleI have now been waiting over 3 weeks for the return of my deposit so have had to raise a dispute with TDS. In the begining everything went well they were a little slow in dealing with things but overall not bad, if a little expensive. Their tenancy agreements are geared towards protecting the landlord, but that wasnt an issue as I've never been a problem tenant, however please watch out for the hidden costs that arent explained when you sign up. Ending a tenancy is a different story, emails are continuously ignored along with phonecalls, staff speak to you like your beneath them and trying to get your deposit back is a nightmare. I am a working professional, that always paid rent on time and had no issues during the tenancy then I handed in my notice and the problems began. I meticulously cleaned every inch of the apartment, yet when it came to checkout (btw which costs £60) I was told to redo skirting boards, the window frames, lightswitches, doors replace shower curtain etc etc. All works were carried out then the landlord comes along and says not good enough so here I am 3 weeks later still fighting to get nearly £1000 of my money back. Melvyn Danes provide absolutley no support to their tenants with their unscrupulous landlords once they have their money, so if your looking to rent a property avoid at all costs.
5/5
GoogleThe team at the Shirley office were knowledgable, quick and efficient with the purchase of our house. Would highly recommend going by our experience. Thanks guys
5/5
GoogleAn efficient and competent team. One of the few local agents that ensure every viewing is accompanied, a feature we really liked. Regularly recommend Adam and his team.
5/5
GoogleCan not recommend these agents highly enough !. Very professional, emphatic and helpful, they went above and beyond to sell our property . Particular thanks to the wonderful Sam, and Lucy , and thank you to all the team at Shirley , we couldn’t have done it without you !!!.
5/5
GoogleI cannot rate this company highly enough. I'd give them 10 stars if I could. Reliable, knowledgeable & dare I say good value for money - all the staff at the Shirley office are so professional but so easy to work with. Always there to help & advise - definitely recommend!
5/5
GoogleThe staff here are so friendly and helpful. I had to find a house with some challenging requirements following a bereavement. The staff were sympathetic and able to find properties that met by needs. Highly recommend.
5/5
GoogleFantastic, friendly customer service from the whole team. Adam and his team made a potentially stressful time worry free. Very professional service with a smile.
5/5
GoogleI had a very good experience with Melvyn Danes Shirley the staff were very attentive and always kept me in touch with the progress of selling my flat. I would definitely recommend them .
5/5
GoogleAll the team are attentive from showing our home and updating us through the selling & buying process. Would thouroughly recommend this estate agents
5/5
GoogleBuying a house through Melvyn Danes made the whole process so much easier. They were amazing at doing everything in their power to make the process as stress free as possible. They were always friendly and happy to help, would highly recommend them.
1/5
GoogleVery disappointing , didnt turn up for 2 viewings without letting me know either times. After I had to get in contact with them they wasn't very apologetic, but arranged a 3rd viewing. Phoned me the morning of the viewing to say that couldn't make it and they would be in contact to rearrange and that was 4 days ago. Not very professional
5/5
GoogleNot an easy sale, but thanks to the team's efforts, we got there. Very reliable when it came to keeping the customer up-to-date and always professional and proficient.
5/5
GoogleVery happy customer. Have used this agency more than once in last 20 years to buy/ sell my property. Always friendly, helpful and caring. Pleasure to deal with.
5/5
GoogleSo pleased with the service we received from Adam and his team. Friendly and professional, would definitely recommend.
5/5
GoogleI cannot thank enough Adam, Sam and the rest of the Melvyn Dane's team. My house was sold within two weeks and close to the asking price. They kept me informed of progress along the way and were proactive with dealing with the sale. I felt they took the stress out of the whole process. Very professional, honest and knowledgeable. I'd definitely use them again.
5/5
GoogleI was 100% satisfied with the service I've recently received for MD in respect of the now completed sale of my mother-in-law's property. I was kept fully informed on progress, as and when it was necessary. I would have no hesitation in recommending them. Special thanks to VW and SA
5/5
GoogleA great company to deal with especially through difficult economic times, Their staff always attentive and understanding, I would not hesitate to recommend their services whether buying or selling properties. A first class company.
1/5
Google** AVOID AT ALL COSTS ** This agent's is unbelievably incompetent , in fact after buying & selling house's for the last twenty year's we have never in that time came across an estate agent as unprofessional as this Shirley branch .. Please heed my warning and save yourselves the embarrassment meaning of come into contact with this bunch of incompetents . Mrs T,J Jones
5/5
GoogleWe recently purchased our house through Melvyn Danes Shirley office. The team are very professional and helpful, always respond very quick. We are very happy with the service, highly recommended to anyone who is looking to buy houses.
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Tell us what you need and we'll put you in touch. Melvyn Danes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.
