Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe staff in Liverpool branch are…
The staff in Liverpool branch are racist. So if you are not English don't bother to waste your time. They just wasted 2 weeks of my time!! Horrible agency!! Even look at their reviews here it's not even 2star out of over 90!!!
Nader · 29 September 2021
★★★★★ 1/5
TrustpilotMet with an incredibly rude and…
Met with an incredibly rude and disengaged woman on the end of the line when I called enquiring about a property to rent.
Sia.x · 4 October 2023
★★★★★ 5/5
TrustpilotNorthwoods of Bolton have done an…
Northwoods of Bolton have done an excellent job selling my property, Lauren couldn't do enough for me, she truly went above and beyond to the last minute of my sale.very professional service and I would highly recommend this company. Well done Lauren and Thank you.
Joanne · 1 February 2021
★★★★★ 5/5
TrustpilotKaren brown was amazing with us whilst…
Karen brown was amazing with us whilst renting , always willing to help us Thank you :)
Rebecca · 26 January 2024
★★★★★ 5/5
TrustpilotKnowledgeable, kind, caring staff
Alex came to my house to give me a valuation for probate purposes. He was not only knowledgeable but very kind and respectful and I will definitely give him a call when the day comes that I need to downsize.
Jo · 21 October 2021
★★★★★ 1/5
TrustpilotFilled my mailbox up with unwanted…
Filled my mailbox up with unwanted leaflets
Marcus · 4 July 2024
★★★★★ 1/5
TrustpilotReally poor (even for an estate agent)
Don't rent your property out with this lot as you will regret it. Lack of care, no service (you will be ignored) and your house will not be maintained and will be handed back in a dirty condition with damage that will not be repaired or correctly compensated.AVOID!!!
Martin · 24 November 2016
★★★★★ 1/5
TrustpilotHad dealings with these people…
Had dealings with these people (Leicester branch) a few years ago.Did the guaranteed rental.No problems with payment however the property inspections were clearly non existent.My property required full redecoration after I took it back.Shady,dulipitous characters.Avoid.
Pete · 5 July 2021
★★★★★ 1/5
TrustpilotThis agency illegally discriminates…
This agency illegally discriminates against tenants on benefits or universal credit. They use practices that are humiliating and set tenants arduous and nigh impossible bureaucratic tasks to prevent them from securing housing. A disgraceful agency
Iona · 12 June 2021
★★★★★ 4/5
TrustpilotAll good
Used my local branch for a number of years now.No issues at all.
Bennett · 17 October 2023
★★★★★ 1/5
Trustpilot0 stars if I could.
No · 11 August 2026
★★★★★ 5/5
TrustpilotThe St Albans branch are fantastic
Try the St Albans branch. They are brilliant and super professional. We have had a fantastic experience letting our property through them and finally sold it through them too. Cannot fault them
Stuart · 6 April 2021
★★★★★ 1/5
TrustpilotBeware of the Guaranteed Rent Scheme !
Beware of the Guaranteed Rent Scheme !Regardless of the state of your property when handed back, they will only pay a maximum of £1300 damages (in the small print).The service provided was appalling too !
Aj · 14 May 2020
★★★★★ 1/5
TrustpilotDid everything we could at the end of…
Did everything we could at the end of tenancy, paid for professional carpet cleaners and they still kept the bond! No repairs done or any maintenance. Completely immoral letting agent
Amy · 10 May 2021
★★★★★ 5/5
TrustpilotAlways had a very good experience…
Always had a very good experience dealing with the whole team. Whenever I have any maintenance issues they always sort them out very quickly.
Natalia · 21 October 2021
★★★★★ 1/5
TrustpilotOne of the worst estate agency we’ve…
One of the worst estate agency we’ve ever delt with, all sorts of costs when you moving out and not your fault. Your issues often been ignored. Never use again.
Ziqi · 24 January 2020
★★★★★ 1/5
TrustpilotHereford branch !landlords beware!
Hereford branch !landlords beware!I’ve ended up with drug using subletting tenant !Absolutely crap agents
Mandy · 24 October 2022
★★★★★ 1/5
TrustpilotNot returning deposits
Not returning deposit when flat is spotless. Don't use this company
Laura · 10 November 2022
★★★★★ 1/5
TrustpilotTerrible
Terrible, poor commutation, ended up taking 6 months to sell due to inexperienced staff
Melon · 3 June 2022
★★★★★ 1/5
TrustpilotAvoid this agency.
Alesia · 6 March 2026
★★★★★ 1/5
TrustpilotTerrible
Terrible, they made fools out of us. Dishonest, reticent, very poor at responding unless you chase them constantly.
J · 10 August 2020
★★★★★ 1/5
TrustpilotVery disappointing
Very disappointing exprience and cost us near £3,000 loss of rent not being collected. Completedly incompetent and pathetic.
MQT · 16 July 2020
★★★★★ 1/5
TrustpilotAbsolutely disgusting company
Absolutely disgusting company. They will try to suck money out of you in every possible way. Avoid at all costs.
Anonymous · 22 September 2019
★★★★★ 5/5
TrustpilotExcellent
Excellent, reliable, honest, responsive.
Roemary · 6 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.