Trusted Agent profile · Solihull

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John Shepherd Solihull reviews

4.4

★★★★★ Great

1,661 reviews across 4 platforms

6/8 Drury Lane, Solihull, B91 3BD

Part of John Shepherd, see every office.

John Shepherd's office in Solihull, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,661 reviews on four platforms, including 294 Google reviews rated 4.2.

Google logo

4.2 / 5

294

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

Business-wide

Trustpilot logo

1,342

Reviews on Trustpilot

Business-wide

allAgents logo

22

Reviews on allAgents

Business-wide

Reviews may appear on more than one platform.

About John Shepherd Solihull

John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Trustpilot

Christina has been very kind

Rating only, no written review.

Romalia · 16 June 2026

Agent replied · 17 June 2026

Thank you for taking the time to share your review. We are so pleased to hear that your property manager Christina has provided such helpful support, making your move a smooth experience. Wishing you all the best in your new home and we remain at your disposal for any support you may need. Thanks again!

5/5

Trustpilot

Great service

Great serviceGreat advice Very nice peopleA pleasure to deal with.

Kenneth · 31 May 2023

5/5

Trustpilot

Very helpful and quick responses

The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.

Megan · 20 December 2021

5/5

Trustpilot

Really nice people

It was really easy to rent a property with them

Mr · 22 May 2023

5/5

Trustpilot

fantastic support on letting the flat

fantastic support on letting the flat . really great staff

David · 22 May 2023

4/5

Google

They are very co-operative. Always they entertain the request. But their response to repair something is bit late. After returning back to India. They have cleared all my security deposit. They are very transparent.

Pranjal · 5 April 2018

5/5

Trustpilot

Quick response

Quick resolution!

Karishma · 3 June 2026

Agent replied · 16 June 2026

Thank you for your 5* review!

4/5

Trustpilot

Good agency with handy maintenance…

Good agency with handy maintenance platform.

Eleanor · 11 August 2023

1/5

Google

Poor customer service and poor communication. Left a viewing without telling us as we were a few minutes late due to traffic completely out of our control!

Laura · 4 December 2020

5/5

Trustpilot

Catie was great

Rating only, no written review.

Pauleta · 29 May 2026

Agent replied · 30 May 2026

Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.

5/5

Google

We are very grateful to Aaron, the lettings manager who assisted us to secure the property, he is a very approachable and friendly person. Thank you, we are very happy here!

Charu · 5 April 2019

5/5

Trustpilot

Very fast and efficient team

Very fast and efficient team, well definitely recommend.

Mr · 22 May 2023

5/5

Trustpilot

We rented a property through John Shepherd.

We rented a property through John Shepherd. And they were excellent. Our contact, Rickie Westwood, was brilliant. I would 100% recommend.

Charles · 14 December 2021

5/5

Trustpilot

Good experience so far with tennent in…

Good experience so far with tennent in place today

Marc · 18 April 2023

5/5

Google

The best marketing agencies are niche agencies because they really understand their market. If you looking for an agency who really understand property then look no further..

Harry · 21 July 2020

5/5

Trustpilot

Friendly and easy to approach with…

Friendly and easy to approach with questions

Michelle · 1 June 2023

5/5

Trustpilot

Excellent service from the team at John…

Excellent service from the team at John Sepherd Lettings Dept. Thanks for helping me find my new home.

Sean · 13 April 2022

5/5

Trustpilot

Excellent attentive service

Excellent attentive service, good communication throughout pre-sale & sale, couldn't have asked for more. Thank you again Katie & Natasha.

Andrew · 21 December 2021

5/5

Trustpilot

Excellent experience

Excellent experience, brilliant team..

W · 15 August 2023

5/5

Trustpilot

Expert team

They did their job perfect. Specially Nelly

Mrs · 17 May 2023

5/5

Trustpilot

Lauren from Solihull branch has been…

Lauren from Solihull branch has been fabulous ! She was super helpful helping me and my family search for our new home. Amazing service

Rya · 25 February 2021

5/5

Trustpilot

John Shepherd excellent customer service

Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.

Chris · 17 February 2021

1/5

Google

Poor customer service and poor communication. Left a viewing without telling us as we were a few minutes late due to traffic completely out of our control!

Laura · 4 April 2020

5/5

Google

Had a lovely experience with Carly Michelle, she gives you a great sense of confidence she's a great problem solver, and has been lovely to work with.

Adele · 4 April 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about John Shepherd Solihull

How many reviews does John Shepherd Solihull have?

John Shepherd's Solihull office has 1,661 reviews across four platforms: 294 on Google, 3 on Yell (across the whole business), 1,342 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).

What is John Shepherd Solihull's rating?

John Shepherd Solihull is rated 4.4 out of 5 across all 1,661 reviews, and 4.2 out of 5 on Google from 294 reviews.

Where is John Shepherd's Solihull office?

John Shepherd Solihull, 6/8 Drury Lane, Solihull, B91 3BD.

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