5/5
TrustpilotSales service excellence.
A professional and competent sales team and no up front charges etc.
Trusted Agent profile · Solihull
Verified
John Shepherd Solihull reviews
★★★★★
1,661 reviews across 4 platforms
6/8 Drury Lane, Solihull, B91 3BD
Part of John Shepherd, see every office.
John Shepherd's office in Solihull, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,661 reviews on four platforms, including 294 Google reviews rated 4.2.
294
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,342
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Solihull
John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAn efficient and professional service…
An efficient and professional service provided by Drew & Lily at the Harborne branch.Recommended!!!
5/5
TrustpilotCustomer service
Very happy with the customer service I received from Lauren, she was very accommodating and helpful!
1/5
GoogleThey tell you one thing and do complete opposite! Terrible way to operate a business......do not touch with a barge pole!
5/5
TrustpilotMegan Johnson
Megan offered a good service with quick response and she’s always ready to help
5/5
GoogleTom Cooper in the sales team was excellent to deal with when I was acquiring my house
5/5
TrustpilotLilly Johnson
Lilly Johnson Lilly gave an excellent service. She helped whenever and wherever needed.
5/5
TrustpilotLauren helped me with getting some…
Lauren helped me with getting some great mortgage advice, thanks for your help
5/5
TrustpilotAbsolutely great and trustworthy estate…
Absolutely great and trustworthy estate agent.
5/5
GoogleGreat service from the team at Solihull. Were able to answer any questions I had, would definitely recommend.
5/5
YellWonderful Agent and highly professional
Terrific service, kind and wonderful staff. Made my move stress free.10/10 rating
1/5
TrustpilotFollow up issue on my earlier review
Hi Team,
Agent replied · 26 November 2025
Thank you for your duplicate review, no email was received the first time you claim or yesterday - please ensure you are spelling this correctly - lily.johnson@johnshepherd.com
3/5
GoogleNot much for my price
5/5
GoogleVer friendly & helpful staff!
5/5
GoogleAmazing team and amazing job
5/5
TrustpilotEfficient and professional agent
The agent is really efficient and responsive. Prompt response.
4/5
TrustpilotQuick responses by
Agent replied · 14 November 2025
Thank you for your review of our services!
5/5
GoogleThnak you for your brilliant service Aaron, I really needed to move in you made fast
5/5
TrustpilotHighly recommended
the service was both friendly and efficient. Really excellent.
5/5
GoogleFantastic business that delivers everything it promises a no brainier for good independent Estate Agents
3/5
GoogleI believe they are similar to other letting agencies around.
5/5
GoogleI found JP Gardener a very friendly and professional firm to work with.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 22 July 2026
Thank you for taking the time to leave us this five star review, Telma!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Solihull
How many reviews does John Shepherd Solihull have?
John Shepherd's Solihull office has 1,661 reviews across four platforms: 294 on Google, 3 on Yell (across the whole business), 1,342 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
What is John Shepherd Solihull's rating?
John Shepherd Solihull is rated 4.4 out of 5 across all 1,661 reviews, and 4.2 out of 5 on Google from 294 reviews.
Where is John Shepherd's Solihull office?
John Shepherd Solihull, 6/8 Drury Lane, Solihull, B91 3BD.
