5/5
GoogleFabulous service from the team at John Shepherd Lettings. I would highly recomend. Thank you
Trusted Agent profile · Solihull
Verified
John Shepherd Solihull reviews
★★★★★
1,661 reviews across 4 platforms
6/8 Drury Lane, Solihull, B91 3BD
Part of John Shepherd, see every office.
John Shepherd's office in Solihull, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,661 reviews on four platforms, including 294 Google reviews rated 4.2.
294
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,342
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Solihull
John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent staff
Excellent staff, who are always very helpful and prompt with their assigned tasks.
5/5
TrustpilotReliable
This company is reliable and deal with quires and problems efficiently.
5/5
TrustpilotJohn Shepherd are super efficient
John Shepherd are super efficient, great communicators and generally care for their clients.
5/5
TrustpilotThe efficiency and the professional…
The efficiency and the professional manner with which the matter was dealt with
5/5
GoogleSophie keep me updated on a regular basis and was always available to advise. She made the process clear and as stress free as possible whilst providing both a personal yet professional approach.
5/5
TrustpilotTina margetts
Agent replied · 14 July 2026
Thank you for sharing your 5* Review for Tina. We will ensure that this is passed onto her.
5/5
GoogleWe are happy to have our new property with help of John Shepherd company!
5/5
TrustpilotWe’ve been dealing with Callum Gaite…
We’ve been dealing with Callum Gaite who has handled all our viewings in a very professional & friendly manner. We’re really happy with the service we’ve received & thank you
5/5
TrustpilotI had prompt replies to my queries and…
I had prompt replies to my queries and were dealt with satisfactorily. Very pleased.
4/5
TrustpilotI am enjoying the stay and it a nice…
I am enjoying the stay and it a nice house..
5/5
TrustpilotIn safe hands with Lily
Lily who looks after my property is very diligent and professional. I feel in safe hands!
5/5
TrustpilotGreat experience with Megan!!!
Thanks a lot Megan for all your time and efforts throughout the tenancy process.. you have been so helpful and make our apartment moving journey a smooth one...
1/5
GoogleReally bad experience with them a few years ago, would never recommend them
5/5
TrustpilotJohn shepherd is a very good property…
John shepherd is a very good property agency. Friendly and professional services, great team to work with. specially thanks for Sophie and Jordan. I definitely recommended.Jenny
5/5
TrustpilotExcellent job by Lily
Excellent job by Lily. Prompt response.
5/5
GoogleBrilliant service from Rickie and the others at John Shepherd. Rickie helped us start to finish and maintained continuous communication which was really reassuring as first time renters.
5/5
TrustpilotKelvin was helpful
Agent replied · 30 June 2026
Thank you for your kind words Zahya and for sharing your 5* review for Kelvin. If you need anything further, please don't hesitate to reach out to us.
1/5
GoogleA real rip off agency. They have very unjustifiably high fees, also charge £60 for checking out and also another £60 tendency renewal every year which does not make sense at all. Walk away!!!
4/5
TrustpilotAble to provide a quick response for…
Able to provide a quick response for questions and very professional.
5/5
TrustpilotYour staff are always on the ball and…
Your staff are always on the ball and ready to help
5/5
TrustpilotFantastic communication from Abbie
Rating only, no written review.
Agent replied · 24 June 2026
Thank you so much for sharing your lovely review with Abbie!
4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Solihull
How many reviews does John Shepherd Solihull have?
John Shepherd's Solihull office has 1,661 reviews across four platforms: 294 on Google, 3 on Yell (across the whole business), 1,342 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
What is John Shepherd Solihull's rating?
John Shepherd Solihull is rated 4.4 out of 5 across all 1,661 reviews, and 4.2 out of 5 on Google from 294 reviews.
Where is John Shepherd's Solihull office?
John Shepherd Solihull, 6/8 Drury Lane, Solihull, B91 3BD.
