4/5
Trustpilotvery good for choosing this tenancy and…
very good for choosing this tenancy and always reply for concern.
Trusted Agent profile · Solihull
Verified
John Shepherd Solihull reviews
★★★★★
1,661 reviews across 4 platforms
6/8 Drury Lane, Solihull, B91 3BD
Part of John Shepherd, see every office.
John Shepherd's office in Solihull, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,661 reviews on four platforms, including 294 Google reviews rated 4.2.
294
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,342
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Solihull
John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot1/5
GooglePoor communication within the lettings team and with tenants, fail to resolve issues quickly or effectively, would not recommend renting via John shepherd.
5/5
TrustpilotMy property has been managed really…
My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks
5/5
TrustpilotThey were very helpful
They were very accommodating to my questions and helpful with my concerns during referencing and document process 👍
5/5
TrustpilotWould recommend this estate agent with…
Would recommend this estate agent with confidence knowing Adrian and Sam will do all they can to make the sale go as smoothly as possible...They are both friendly and will always go the extra mile to help and advise...
5/5
TrustpilotExcellent service
The reception and service provided was quite exceptional. Sufficient information about the property was provided.
5/5
TrustpilotJack from the Solihull Branch and…
Jack from the Solihull Branch and Emilie from the City Centre Branch have been great! Both have been very responsive in helping me and my family on our search for a new home! I'd highly recommend John Shepherd!
5/5
TrustpilotSimple and efficient process and w…
Simple and efficient process and w actually got bids up to £50K over yhe asking price!
5/5
TrustpilotThe team at the Four Oaks office are on…
The team at the Four Oaks office are on the case,I have every confidence in them.
5/5
TrustpilotThe experience went smoothly
The experience went smoothly, John Shepherd supported my wishes which helped me a lot with my move.
5/5
TrustpilotQuick service
Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.
5/5
GoogleProfessional approach to tag team and help customers. Loved how they smoothly transitioned tasks and helped in getting a property for me. Clear and transparent timely communication.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreta service kept me well informed and only recommended roles that really suited my criteria. Great customer experience
5/5
TrustpilotHighly recommending.
Quick process of renting the property. Very nice and helpful staff. We would highly recommend.
5/5
TrustpilotBrilliant service
The staff were all really helpful and prompt. Couldn't have asked for more.
5/5
TrustpilotGreat service
Great service, and great communication, from Carly and Co at John Shepherd Lettings in Solihull. If you are looking for a company to look after your buy to let property then I would recommend them.
5/5
TrustpilotLetting my property through John Shepherd
I've been letting my property through John Shepherd for a few months now and they have been nothing but friendly and helpful.
2/5
TrustpilotThey tend to resolve small issues quite…
They tend to resolve small issues quite quickly however they don’t take responsibility when they have made a mistake.
5/5
TrustpilotLauren sold my mother's house and she…
Lauren sold my mother's house and she was very professional polite and kept me in the loop. Id like to personally pass on a message that we was all very impressed by her service Thank you
5/5
GoogleGreat service, especially from their property manager Carly at Solihull, always chipper and happy to help. My enquiries have always been responded to in a timely fashion and I feel confident in the ability demonstrated by the team there.
5/5
TrustpilotAleemah is great
Agent replied · 15 September 2026
Thank you for your kind words Edward. We are thrilled to hear that you found Aleemah to be great. Our team strives to provide professional and reliable guidance, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out to us.
5/5
Trustpilot10/10 Experience
The team were great from start to finish. The process was very smooth and moved quickly.
2/5
TrustpilotPoor communication
I had to chase up a lot of things with numerous emails and phone calls.
5/5
TrustpilotAmazing service provided by John…
Amazing service provided by John Shepherd. Jordan managed to sell my property quickly and was friendly and helpful from start to finish. He dealt with all queries promptly and efficiently. Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Solihull
How many reviews does John Shepherd Solihull have?
John Shepherd's Solihull office has 1,661 reviews across four platforms: 294 on Google, 3 on Yell (across the whole business), 1,342 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
What is John Shepherd Solihull's rating?
John Shepherd Solihull is rated 4.4 out of 5 across all 1,661 reviews, and 4.2 out of 5 on Google from 294 reviews.
Where is John Shepherd's Solihull office?
John Shepherd Solihull, 6/8 Drury Lane, Solihull, B91 3BD.
