Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty purchase…
We have purchased a property in Knowle via John Shepherd. They were excellent.
Richard · 6 November 2020
Agent replied · 8 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
★★★★★ 5/5
TrustpilotThe experience was easy from start to…
The experience was easy from start to finish, staff were positive and helpful keeping me updated regularly. Happy with the service I received and can recommend.
Mrs · 23 May 2023
★★★★★ 5/5
TrustpilotVery helpful and professional
Very helpful and professional. Accommodated all our requestes to the best of their intentions and helped us close a sale with their clients. Gurdev and Harry are worth mentioning as they were a great help in our buying process. Highly recommended estate agents.
Mo · 25 February 2021
★★★★★ 5/5
GoogleWorking with Jane you know you’re in the hands of the ultimate professional. Her knowledge of everything property is exceptional and she brings an energy to everything she does that leaves everyone inspired to do more and be better! The …
Vicky · 21 July 2021
★★★★★ 4/5
TrustpilotOverall Good
Overall, I find the company to be good.Issue' are dealt with reasonably quickly.The only problem is I have to chase them for updates.
RAYMOND · 31 July 2023
★★★★★ 5/5
TrustpilotGreat estate agent!
Brilliant! Grace, Shannon and Jordan we’re extremely professional, friendly and helpful in all the queries I had. They assisted me through the purchase in which I cannot recommend them highly enough. Thank you!
Conor · 18 August 2022
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. Quick turnaround on everything for this rental. Highly recommend
McDonald · 1 December 2020
Agent replied · 29 March 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
★★★★★ 5/5
TrustpilotAn excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
Mr · 7 February 2023
★★★★★ 5/5
TrustpilotWe have used John Shepherd for 15…
We have used John Shepherd for 15 years.We have bought, sold and rented with them.I think that says it all.
Glynis · 21 September 2023
★★★★★ 5/5
TrustpilotExcellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
Tsang · 30 May 2022
★★★★★ 1/5
allAgentsMisleading information on
An awful experience.
Lots of misinformation both on website regarding the properties to let &
inaccurate pictures. Once viewed misleading information about the property.
In my opinion, avoid at all cost.
Rob · 4 October 2022
★★★★★ 1/5
allAgents"Misleading information on..."
An awful experience.
Lots of misinformation both on website regarding the properties to let &
inaccurate pictures. Once viewed misleading information about the property.
In my opinion, avoid at all cost.
Rob · 4 October 2022
★★★★★ 5/5
TrustpilotJust moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
Vince · 22 August 2022
★★★★★ 3/5
TrustpilotQuick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
Mrs · 19 July 2023
★★★★★ 5/5
TrustpilotExcellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
Michelle · 1 July 2022
★★★★★ 5/5
TrustpilotRental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
Tasneem · 19 May 2023
★★★★★ 5/5
GoogleJP Gardner & Associates are valued supporters of Agents Giving Charity. Their knowledge, reliability and professional support has given the charity a new platform to work on. We value their business acumen. As a charity JP Gardner & …
Yvonne · 21 July 2021
★★★★★ 5/5
TrustpilotExcellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Shafiq · 16 October 2020
Agent replied · 8 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
★★★★★ 5/5
GoogleVery impressed with the professionalism of both Rickie and Drew on the lettings team. Made the whole process as straightforward as they could and were extremely helpful. Very nice guys.PositiveResponsiveness, Quality, Professionalism, Value
Jacki · 29 May 2022
★★★★★ 5/5
TrustpilotExcellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
Antony · 15 September 2023
★★★★★ 4/5
TrustpilotVery good to deal with
Very good to deal with (John), responsive and am happy with all they provide
David · 10 January 2024
★★★★★ 5/5
TrustpilotProfessional team, start
A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more
Bruce · 18 July 2023
★★★★★ 5/5
TrustpilotLauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
Louise · 9 June 2023
★★★★★ 5/5
TrustpilotThe process of getting an apartment was…
The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful
Mr · 22 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.