Trusted Agent profile · Solihull
Verified
★★★★★
1,661 reviews across 4 platforms
6/8 Drury Lane, Solihull, B91 3BD
Part of John Shepherd, see every office.
John Shepherd's office in Solihull, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,661 reviews on four platforms, including 294 Google reviews rated 4.2.
294
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,342
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
TrustpilotThe service was superb everything was…
The service was superb everything was handled professionally and the reception was very good. The house was well presented with some treats which was wonderful though the family does not consume alcohol but the intentions were good. Thank you very much. We can work with you again
1/5
TrustpilotIncompetenr
These guys are uncontactable. They are not available for urgent repairs. I have contacted them 4 times. Never use them.
5/5
GoogleI successfully found a position through Lorenzo. I found Lorenzo very professional in his approach and kept me informed and updated thoughout the recruitment process. A true asset to Crux Careers. Well done!
Thank you for your kind review! Many congratulations to you on your new role! We are delighted that you felt well-supported and informed throughout the process. We wish you all the best in your new role and please don't hesitate to contact us in the future should you require our support. Very best wishes.
5/5
TrustpilotLily
Lily has been exceptional sourcing reliable tenants and providing ongoing support as we look at other potential investment properties.
5/5
TrustpilotFantastic experience..
We've had a fantastic experience using the John Shepherd to move a house. Professional and prompt Service throughout. Sana Shaikh dealt with us throughout the process , all questions and queries were answered quickly and we were successful in obtaining the property.
5/5
TrustpilotI had a very pleasant experience…
I had a very pleasant experience dealing with John shepher agent Megan. Was very helpful and approachable. Went extra mile to show us the properties for the time i requested due to work schedules. Recommend highly.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
3/5
TrustpilotRepairs that were highlighted befor my…
Repairs that were highlighted before my tenancy started were not completed before I moved in. This is still ongoing over 3 wks into my tenancy. Had to report the same repair several times via the website instead of it being passed to the relevant contractor for completion.
5/5
TrustpilotGreat experience!
I’ve been speaking with Natasha at Land, New Homes, and Collection looking to start my property search and found Tash to be very knowledgeable and informative on the market at present. We are at the very early stages of looking for a property and will already choose John Shepherd moving forward. Very impressed
5/5
GoogleCrux provided me with exactly the service I needed in a polite and professional manner. All communications were clear and easily understood. I highly recommend them and will use them for any future need I have.
Thanks for your kind words Colin.
5/5
TrustpilotWere really helpful during the whole…
Were really helpful during the whole purchase transaction - keeping things moving and keeping me informed
1/5
TrustpilotWorst letting agent ever
Worst letting agent ever, utterly unprofessional, avoid at all cost!
5/5
GoogleRented our house while overseas for the past three years. Our letting manager Fiona Morgan, was the consummate professional, taking care of absolutely everything from maintenance to tax issues. Most impressive was the end of the tenancy when Fiona attended to every detail, taking a genuine interest in our welfare as we returned to our home. Cannot recommend too highly!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotCaitlin MacDonald has been brilliant
Caitlin MacDonald has been brilliant - so helpful and ‘on it’. I have been really impressed with all the service I have received. Thank you so much!!!
4/5
TrustpilotFriendly, professional but all a bit overwhelming at times.
Very professional but lots of paperwork and statements are not clear to a newbie.Set up included lots of direction towards certificates, sign offs (smoke detector) and insurances- not sure which were needed and which were up selling.Staff always willing to answer queries and always pleasant and friendly.
5/5
GoogleA great experience with Myles. Fast and efficient service that actually delivered a result, he remained friendly but is strictly professional - what more can you ask. Highly recommend for anyone seeking new employers.
Thanks for your comments Ryan!
1/5
TrustpilotAwful experience
Awful experience. Never respond to emails or action any requests. Numerous emails sent over a number of months. Visited in person and still made no progress. Totally useless !
5/5
TrustpilotGreat service
Great service, Shannon is friendly, professional and helpful who took us through the purchase, thanks!
1/5
GoogleDon't waste your time, they say they're going to follow up with viewing availability and then you find out 2 days later they let the property. Absolute joke.
5/5
TrustpilotFantastic company
Fantastic company, always willing to go the extra mile. Drew and Lily have been very professional and accessible. I will continue to use their services and cannot speak highly enough of them.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotMegan was very helpful and dealt with…
Megan was very helpful and dealt with my questions in a timely manner. Thank you
5/5
GoogleAbsolute first class service from Myles - can not recommend highly enough. Knew exactly what I was looking for and has been on hand with every question and piece of advise I needed.
Thank your for your kind comments Alex, best of luck in your new role, you're gonna smash it!
1/5
GoogleSpoke to a lady who was going to arrange a viewing for me and was told I was going to be called back after 4PM. This never happened, sent an email via Rightmove and still no response. Time wasters.
1/5
GoogleWhat a shambles of an organisation. The right hand has no idea what the left is doing. If you really have to deal with them, ask for Senka. At least you will have some hope of a positive outcome.
5/5
TrustpilotMy personal experience of renting
I am eighty two years of age and the people I dealt with were very supportive and helped me to understand what was happening as the process was being done and I would like to say a big thank you to all at John Shepard
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