5/5
TrustpilotExcellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
Trusted Agent profile · Solihull
John Shepherd Solihull reviews
★★★★★
747 reviews across 1 platform
380, Stratford Road, Shirley, Solihull, B90 4AQ
John Shepherd's office in Solihull, at 380, is rated 4.5 out of 5 across 747 reviews on 1 platform.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotVery good to deal with
Very good to deal with (John), responsive and am happy with all they provide
5/5
TrustpilotLauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
5/5
TrustpilotExcellent communication
Excellent communication, great overall service. No issues at all.
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotThe process of getting an apartment was…
The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful
4/5
Trustpilotvery good for choosing this tenancy and…
very good for choosing this tenancy and always reply for concern.
5/5
TrustpilotMy property has been managed really…
My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks
5/5
TrustpilotThey were very helpful
They were very accommodating to my questions and helpful with my concerns during referencing and document process 👍
5/5
TrustpilotWould recommend this estate agent with…
Would recommend this estate agent with confidence knowing Adrian and Sam will do all they can to make the sale go as smoothly as possible...They are both friendly and will always go the extra mile to help and advise...
5/5
TrustpilotExcellent service
The reception and service provided was quite exceptional. Sufficient information about the property was provided.
5/5
TrustpilotJack from the Solihull Branch and…
Jack from the Solihull Branch and Emilie from the City Centre Branch have been great! Both have been very responsive in helping me and my family on our search for a new home! I'd highly recommend John Shepherd!
5/5
TrustpilotSimple and efficient process and w…
Simple and efficient process and w actually got bids up to £50K over yhe asking price!
5/5
TrustpilotThe team at the Four Oaks office are on…
The team at the Four Oaks office are on the case,I have every confidence in them.
5/5
TrustpilotThe experience went smoothly
The experience went smoothly, John Shepherd supported my wishes which helped me a lot with my move.
5/5
TrustpilotJohn Shepherd Team excell in every area…
John Shepherd Team excell in every area working together to achieve sales .Pleasure dealing with the team
5/5
TrustpilotQuick service
Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.
5/5
TrustpilotHighly recommending.
Quick process of renting the property. Very nice and helpful staff. We would highly recommend.
5/5
TrustpilotBrilliant service
The staff were all really helpful and prompt. Couldn't have asked for more.
5/5
TrustpilotGreat service
Great service, and great communication, from Carly and Co at John Shepherd Lettings in Solihull. If you are looking for a company to look after your buy to let property then I would recommend them.
5/5
TrustpilotLetting my property through John Shepherd
I've been letting my property through John Shepherd for a few months now and they have been nothing but friendly and helpful.
5/5
TrustpilotLauren sold my mother's house and she…
Lauren sold my mother's house and she was very professional polite and kept me in the loop. Id like to personally pass on a message that we was all very impressed by her service Thank you
5/5
TrustpilotAleemah is great
Agent replied · 22 September 2026
Thank you for your kind words Edward. We are thrilled to hear that you found Aleemah to be great. Our team strives to provide professional and reliable guidance, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out to us.
5/5
Trustpilot10/10 Experience
The team were great from start to finish. The process was very smooth and moved quickly.
2/5
TrustpilotPoor communication
I had to chase up a lot of things with numerous emails and phone calls.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Solihull
How many reviews does John Shepherd Solihull have?
John Shepherd's Solihull office has 747 reviews across 1 platform: 747 on Trustpilot (across the whole business).
What is John Shepherd Solihull's rating?
John Shepherd Solihull is rated 4.5 out of 5 across all 747 reviews.
Where is John Shepherd's Solihull office?
John Shepherd Solihull, 380, Stratford Road, Shirley, Solihull, B90 4AQ.
