4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
Trusted Agent profile
John Shepherd Solihull reviews
★★★★★
712 reviews across 1 platform
380, Stratford Road, Shirley, Solihull, B90 4AQ
John Shepherd's Solihull office at 380 is rated 4.5 out of 5 across 712 reviews on 1 platform.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
5/5
TrustpilotReally nice people
It was really easy to rent a property with them
5/5
Trustpilotfantastic support on letting the flat
fantastic support on letting the flat . really great staff
4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 31 May 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
5/5
TrustpilotVery fast and efficient team
Very fast and efficient team, well definitely recommend.
5/5
TrustpilotWe rented a property through John Shepherd.
We rented a property through John Shepherd. And they were excellent. Our contact, Rickie Westwood, was brilliant. I would 100% recommend.
5/5
TrustpilotGood experience so far with tennent in…
Good experience so far with tennent in place today
5/5
TrustpilotFriendly and easy to approach with…
Friendly and easy to approach with questions
5/5
TrustpilotExcellent service from the team at John…
Excellent service from the team at John Sepherd Lettings Dept. Thanks for helping me find my new home.
5/5
TrustpilotExcellent attentive service
Excellent attentive service, good communication throughout pre-sale & sale, couldn't have asked for more. Thank you again Katie & Natasha.
5/5
TrustpilotExcellent experience
Excellent experience, brilliant team..
5/5
TrustpilotExpert team
They did their job perfect. Specially Nelly
5/5
TrustpilotLauren from Solihull branch has been…
Lauren from Solihull branch has been fabulous ! She was super helpful helping me and my family search for our new home. Amazing service
5/5
TrustpilotJohn Shepherd excellent customer service
Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.
5/5
TrustpilotVery efficient
Quick and efficient- No chasing required
5/5
TrustpilotProfessional behavior with appropriate…
Professional behavior with appropriate support
5/5
TrustpilotLauren from John Shepherd made buying…
Lauren from John Shepherd made buying my new house an absolute pleasure! I’m absolutely in love with it! Would thoroughly recommend!
5/5
TrustpilotSeamless experience
Seamless experience, thoroughly enjoyed working with them! Thank you all so much for your help, I love my new home!
5/5
TrustpilotReliable
Easy to communicate with. Feedback given every week regarding the listed properties, shows good reliability and effort. Exceeded expectations.
5/5
TrustpilotExcellent Service
The service I received from Ailish and her colleagues was excellent. I would definitely recommend John Shepherd.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Solihull
How many reviews does John Shepherd Solihull have?
John Shepherd's Solihull office has 712 reviews across 1 platform: 712 on Trustpilot (across the whole business).
What is John Shepherd Solihull's rating?
John Shepherd Solihull is rated 4.5 out of 5 across all 712 reviews.
Where is John Shepherd's Solihull office?
John Shepherd Solihull, 380, Stratford Road, Shirley, Solihull, B90 4AQ.
