4/5
TrustpilotNatasha was great from the start
Natasha was great from the start, professional, informative and helped sell our property. Thanks
Trusted Agent profile · Solihull
John Shepherd Solihull reviews
★★★★★
748 reviews across 1 platform
380, Stratford Road, Shirley, Solihull, B90 4AQ
John Shepherd's office in Solihull, at 380, is rated 4.5 out of 5 across 748 reviews on 1 platform.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe reason John Shepherd as a company is successful is because of their efficient staff.is successful
Kai Rodney has been especially helpful ever since he took over my property. The Company have been very efficient in finding new tenants whenever the need arose and identifying any problems.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Both Marilena and Sam were very professional, and extremely responsive. Completed a letting within 2 weeks of going to the market. Would certainly recommend, and will be using John Shepherd in the future. Mr Chapman
5/5
TrustpilotProfessional Team
Just wanted to say how pleased I have been with the efficiency and professionalism of the team at John Shepherd Solihull.My interaction with Lauren Foster and Faye Nicholls has been trouble free and professionally outstanding.
4/5
TrustpilotAlan was very patient and helpful…
Alan was very patient and helpful throughout the process of getting a new tenant. Always happy to answer any concerns I had. Keeping me regularly updatedThank you so much.Eileen Naughton
5/5
TrustpilotFirst Home
Shannon and Sophie were really helpful throughout the whole process of our first purchase! They were always really quick to respond to emails and went the extra mile to help chase any queries and get to completion as quickly as possible. We will definitely be using them again!
5/5
TrustpilotJack was very helpful for our house…
Jack was very helpful for our house purchase. Was knowledgeable and answered all questions. Highly recommend.
Agent replied · 13 June 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotMy experience with John Shepherd has…fantastic!!!
My experience with John Shepherd has been fantastic. I am very thankful for the great support. I would like to mention my very recent experience with current property manager Akeem French from Solihull branch . He has been extremely efficient, quick to resolve and very helpful with my flat problem and request. Previously other property managers like Joe Singleton , Lauren and Rickie have been absolutely brilliant and super helpful.responding to any queries very quickly and efficiently. Thanks all
5/5
TrustpilotProfessional and friendly
Professional and friendly. Gurdev guided us through the sale of our property with the support of Harry. Can highly recommend them both. Would not hesitate to use them again. Take the hassle out of selling and let them do it all fir you. Thank you Gurdev.
5/5
TrustpilotBrendan was super efficient in getting…
Brendan was super efficient in getting us moved into our new apartment. Appreciate the help.
Agent replied · 13 June 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
4/5
TrustpilotJohn Sheperd Estate Agents (Agent: Megan Johnson)
I recently worked with this letting agency to find a new rental property, and overall, I had a positive experience. The staff was responsive and friendly, helping me navigate through the rental process smoothly. They provided a good selection of properties that matched my preferences and budget. While there were a couple of minor communication delays, they were resolved promptly, and I appreciated their (Megan specially) effort to address any concerns I had.
5/5
TrustpilotKind helpful efficient.
Kind helpful efficient.Excellent communication all the way through finding and securing my new home. Extra thanks to Lilly Johnson who answered my many emails swiftly and kindly.
5/5
TrustpilotAkeem Ffrench from Solihull Branch
Akeem Ffrench from Solihull Branch was very helpful and responded to all the queries as quickly as possible and resolved them at the earliest by coordinating with the third party vendors
5/5
TrustpilotWe have had a great experience with…
We have had a great experience with John Shepherd, Rickie is very helpful and provide excellent support to us. We really appreciate it & the communication was spot on from the start! Thanks again to Rickie & the teamDaniel Lee & Ada Leung
5/5
TrustpilotFantastic service from Lauren
Fantastic service from Lauren! Lauren could not have been more helpful - particularly as I didn’t fully know what I wanted and was struggling to make a decision. Lauren was able to help me visualise rooms and really made me feel confident in my choices.
5/5
TrustpilotGood experience…
Even with various obstacles along the way. All at John Sheperd were very helpful to ensure our house move went through. Would recommend.
5/5
TrustpilotWe deal with Melissa Cannon and the…
We deal with Melissa Cannon and the team as a contractor as we love working with them, they are always super friendly and efficient and great to deal with generally!!
5/5
TrustpilotCan’t recommend John Shepherd enough
Can’t recommend John Shepherd enough. Shannon in particular goes above and beyond the call of duty and is always quick to respond and get things done. A great friendly and efficient team. We used them to sell two properties and purchase another last year. In the process of selling another property this year and didn’t hesitate to go back to John Shepherd.
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotGreat service in Solihull
Ailish McGowan once again secured a tenancy for us,ensuring there was no void period. Her communication and effort are a credit to the Solihull Office. We also dealt with Rickie who was quick to respond and both are a pleasure to work with.
1/5
TrustpilotAvoid
AvoidThey talk Down to you a lot and when you query something they make you feel small.Only move at their place and with buying/renting a property it can be an exciting time for people and they do aid this at all
Agent replied · 13 June 2024
Thank you for taking the time to leave us a review, we’re sorry to hear your experience has not been as we’d hope at this point. We are very keen to speak directly to understand more specifically what the issues you have experienced are and how we can rectify them. Please email our Lettings Director at jack.spellman@johnshepherd.com and he will be happy to discuss more. Many thanks
5/5
TrustpilotLibbi Bows from John Shepherd Solihul…
Libbi Bows from John Shepherd Solihul had been very helping and accomodating to us for each and everything from finding our home and to settle in. Excellent services !!! Highly Recommended !!!
Agent replied · 13 June 2024
Thank you for your feedback.
5/5
TrustpilotMegan was absolutely amazing
Megan was absolutely amazingShe helped me through the process from the viewing up to the tenancy agreement and contact with the landlordCould not have asked for a better experience
5/5
TrustpilotHighly Professional and Friendly
I had a good viewing experience with Quentin and very prompt as well with time. He was able to answer the questions I had in mind as well
Agent replied · 13 June 2024
Thank you for your review.
5/5
TrustpilotI was nothing but impressed by John…
I was nothing but impressed by John Shepherd, especially by Sam Meeten who handled our commercial property sale. The level of communication and the willingness to go that extra mile to make things happen shown by Sam left us in no doubt that choosing John Shepherds to sell our building was 100% the right thing to do. Would recommend to anyone!!!
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
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