Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
Arshad · 2 August 2022
★★★★★ 5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
Cancer · 26 July 2022
★★★★★ 5/5
GoogleAmelia worked so hard on this slightly difficult chain and kept me well informed at all times. The portal was a very useful tool and I was always kept up to date with viewings and progress. Amelia was always very easy to contact by phone and emails were replied to very promptly, she kept me sane through a rather frustrating process!!
Claire · 12 November 2019
Agent replied · 10 November 2024
Thanks Claire, so glad we got there in the end! Thank you for your comments.
★★★★★ 2/5
GoogleUpdate September 2023. Unfortunately, the service from Hunters with regard to lettings is no longer acceptable. I have been trying to speak with someone about my tenants renewal from over a month now, however they do not respond to emails or calls. Every time I phone it goes to voicemail. I have emailed them to give notice, but they have not responded to that either. I am not local to the area to visit the office. It is a shame because they used to be great, but I understand some of the lettings team have left the business recently.
I have used Hunters in Knowle over a 20 year period for house purchases, a house sale and more recently managed letting services. The whole lettings team are excellent, including Leanne, Jo, Oksana and Kelly. They are always friendly, helpful, responsive and very professional. I would definitely recommend trying Hunters for letting and sales.
Tim · 11 November 2023
Agent replied · 10 November 2024
Thank you for your review. It was a pleasure to work with you again
★★★★★ 5/5
GoogleBoth Jo and Leanne have been great. Jo was prompt at returning my initial enquiry and sending through all further information. She respected my space whilst I made a decision and did not chase me. Once I got back to her an appointment to value my property was made, and after this point, everything happened very efficiently. Leanne then took over doing the viewings with the tenants and secured two offers on the first viewings. She was able to advise me on which to go with. Once we had agreed, the process went very smoothly. Communication is always brilliant with quick responses to any queries I may have. I wouldn't hesitate to recommend Hunters based on my experience so far.
Sophie · 11 November 2023
Agent replied · 10 November 2024
Thank you for your review Sophie. It's been a pleasure working with you.
★★★★★ 5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
Anthony · 24 May 2022
★★★★★ 1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
Darren · 14 September 2026
★★★★★ 5/5
GoogleI had a Straight forward and hassle free experience with Hunters when it came to letting a property through them.
I have previously managed my own property's and wanted to take the hassle out of the experience and they didn't disappoint.
Nicholas · 10 July 2025
Agent replied · 17 April 2026
Thank you for your feedback - It has been a pleasure to work with you
★★★★★ 1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
Jennifer · 10 February 2026
★★★★★ 5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
Belinda · 19 February 2022
★★★★★ 1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
Ibnul · 30 October 2023
★★★★★ 5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
Lorraine · 19 January 2022
★★★★★ 5/5
GoogleJust sold a house with Hunters Knowle. Selling houses can be stressful, but right from the start, Hunters were professional, pragmatic and very good at keeping us proactively informed of issues/progress. Lisa, the branch manager was excellent, and Amelia was a real star chasing down and agitating a complex chain into action. Well done all, great job!
Nick · 12 November 2019
Agent replied · 10 November 2024
Thank you very much for your positive feedback. Hunters pride themselves on their customer service and we are delighted that your experience using Hunters was a great one. We look forward to assisting you in the future with all of your property requirements.
★★★★★ 5/5
TrustpilotAmazing - Wembley Park branch (Agent Sam)
My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH
Raghida · 3 December 2021
★★★★★ 5/5
GoogleJust a short note to show my appreciation of Hunters Knowle in my recent purchase of a property, from my first enquiry into the office & my 2 viewings I was very impressed with the quality and knowledge of the staff, I would like to mention Lydia Mee, all through the tricky and difficult processes of purchasing a leasehold property Lydia was on hand chasing and helping all she could to get the purchase across the line, Hunters Knowle were a pleasure to deal with but the service received from Lydia was top class.PositiveResponsiveness, Professionalism
Steven · 11 November 2021
★★★★★ 5/5
GoogleHad an excellent experience with Charlotte Hunter sourcing a property for one of our clients. Charlotte was proactive and kept us in the loop at all times throughout the process. I would highly recommend Charlotte to all future clients and potential tenants. Many thanks Charlotte.PositiveResponsiveness, Quality, Professionalism, Value
Eoghan · 11 November 2021
Agent replied · 10 November 2024
Thank you Eoghan. We are glad we were able to find a new home for your client.
★★★★★ 5/5
GoogleRecently arranged the sale of my house in Knowle - difficult because of a clumsy chain. Lisa and Amelia both kept on top of the situation and kept me fully informed throughout. Both were also very helpful on the advice necessary for the whole procedure. Great support and assistance at what could be a stressful time.
Derek · 12 November 2019
Agent replied · 10 November 2024
Thank you Derek, we are so pleased to have manged to get you moved! Wishing you happiness in your new home.
★★★★★ 5/5
GoogleWe recently purchased a house through Hunters and were really happy with the support and communication received.
The process was quite long and drawn out (due to a slow chain and even slower solicitors) however this would have taken even longer if it wasn't for Amelia and the team who were extremely proactive.
Would highly recommend.
Liz · 12 November 2019
Agent replied · 10 November 2024
Thank you so much for your review and recommendation. We are proud of the service we provide, and hope we can assist you, your family & friends in the future.
★★★★★ 5/5
TrustpilotHunters to the Rescue
Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.
Ashley · 13 August 2026
★★★★★ 5/5
TrustpilotWe had the pleasure of dealing with…
We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!
Rakesh · 25 October 2024
★★★★★ 4/5
TrustpilotHunters Estate
I was delighted to have Darren Bailey and his team at Hunters Estate assist me in my purchase.Darren was professional, reliable and a proactive point of contact who helped mediate effectively and with confidence between all parties involved. His friendly disposition made the process positive for sure! I would gladly recommend Darren Bailey to anyone who is looking to buy a residential property. Indi
Indi · 16 July 2023
★★★★★ 5/5
GoogleI had a very smooth experience with the Hunters, from the letting process until the end. Amy Watkins is excellent at her job and helped us throughout the process.
Shazia · 5 April 2025
★★★★★ 1/5
Trustpilotavoid them, they don't care about tenants
Unfortunately, estate agents usually have exclusive rights on properties and if you find a property you really like, you will have to go through them whether you like it or not.It's also likely that you will only see this review when you have already had problems with Hunters, but just in case this helps anyone, here's my recommendation: avoid them entirely, find another property you like if they are managing it exclusively.After I ended my tenancy, they kept me waiting for weeks and weeks without any kind of information. I could've waited to receive the money of the deposit, but I couldn't accept is the complete neglect and lack of updates they put me through. They didn't return calls (when i called they were always busy) and never answered emails.After trying to contact them again and again, they only decided to do something when I said I would take them to the small claims court if necesary, Even with that, they did reply but with lots of nonsensical excuses.After I got my money I found out that the landlord, unlike me, had been in the loop for everything.I wasn't even notified about the meter readings taken on check-out day by the clerk so that I could close my accounts.Why was I treated so differently? Well, simple, they don't care about tenants, only landlords, because they are the ones giving them their cut, not us.Also, the agents were the ones holding my deposit, so the later the better for them. They were clearly not in a rush to return my deposit.Absolutely unprofessional behaviour from a big estate agent that has offices in multiple places. This is a money-making machine with no consideration for tenants.
JORDI · 19 September 2021
★★★★★ 5/5
GoogleI can highly recommend Grace, Hunters Estate Agent in Knowle, Solihull. I recently viewed a property in the area and from the start, Grace was pleasant, informative and professional, Grace, kept me informed each step of the way, quick to reply and communicate with me. I have no hesitation in recommending Grace to others buying in the area.
Karen · 11 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.